monday.com work management
monday.comExternal reviews
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Versatile, User-Friendly Work OS with Room for Improvement
What do you like best about the product?
I love how monday Work Management serves as the main work OS for my job, allowing our agency to catalog and track every job for our clients effectively. It solves many problems by helping us move client work smoothly from ideation to completion. The platform's versatility stands out, letting my company use it not just for tracking client work, but also for internal processes through Workspaces and Boards. I find it really convenient to dynamically add and change columns to collect relevant data and notify important parties of an item's status. The smart dashboard visuals that automatically show data summaries are a fantastic feature. Additionally, I can keep track of personal things like vacation time and daily tasks in my personal Workspace. Despite not being perfect, I consider it the best work OS, easier to get the hang of than Jira, and it has a much lower entrance barrier for onboarding new users compared to similar platforms.
What do you dislike about the product?
monday Work Management has come a long way since my team started using it in 2020, but there are still some features I'd like to see—particularly related to subitems. With subitems, this workflow isn't possible because subitems cannot be automatically populated on other boards. We use a workaround by assigning the main item and including the relevant details to each individual in the update to direct them towards the specific subitem, but this breaks our natural workflow and can sometimes get confusing when different teams are simultaneously posting updates for their work. It'd be nice if subitems could function similarly to main items with automations and notifications to avoid this extra effort. We don't have any other direct integrations, despite the fact that we also use other software, because the existing plugins made by monday and other developers do not cater to our workflow. For instance, we use Quickbooks Desktop, but there is only a plugin for Quickbooks Online.
What problems is the product solving and how is that benefiting you?
monday Work Management streamlines client work from ideation to completion, enabling effortless communication via shared briefs. It tracks job status, enhances billing, and provides CRM access. Its versatility accommodates workflows with customizable columns and dashboards, organizing tasks even for personal use effectively.
Flexible and User-Friendly for Project Management
What do you like best about the product?
I love how monday Work Management is flexible enough to build any solution needed, yet simple enough for casual users to follow along easily. This flexibility is especially valuable for our team because it allows for vastly different setups and arrangements based on project type and timeline, all while maintaining consistent building blocks that make it easy to jump in and understand what's happening. The user-friendly features and various views are particularly helpful for accommodating our team’s different working styles, enhancing overall communication and collaboration. I also appreciate how the workspaces can function in very different ways, showcasing the platform's adaptability. The combination of flexibility and user-friendliness in monday Work Management significantly contributes to our productivity and team efficiency.
What do you dislike about the product?
I wish we could have an item live on multiple boards, as communications can get siloed or buried if we have duplicates via connect columns. There's also not a perfect 'my work' view- more customization would be helpful.
What problems is the product solving and how is that benefiting you?
I use monday Work Management to enhance cross-team communication, streamline project tracking, manage tasks, and facilitate resource use while simplifying content sharing and approval processes.
Customizable and Centralized Risk Management
What do you like best about the product?
I use monday Work Management to identify operational risks, streamline information flow across teams, and ensure our processes remain compliant, which significantly centralizes our work. This centralization allows issues to surface faster, decisions to be clearer, and control maintenance to be more straightforward. monday Work Management provides me with a single, reliable platform to manage risk activities, documentation, and accountability throughout their lifecycle. I particularly like the control it offers me, enabling customization to meet our specific needs instead of relying on generic templates. This flexibility is particularly beneficial for managing multiple business units, as it allows the software to be precisely what we require. Additionally, I really enjoy taking complex tasks and creating workflows that automate and simplify the work processes.
What do you dislike about the product?
I would love to impersonate a view that another user has, which would be helpful in terms of managing some controls.
What problems is the product solving and how is that benefiting you?
I use monday Work Management to streamline information flow, manage risks, and ensure compliance, providing a centralized platform for clearer decisions and accountability.
Transforms Workflows into Engaging, Accountable Processes
What do you like best about the product?
What stands out to me is how much easier it is to integrate daily workflows into engaging tools, making the process both enjoyable and more meaningful. This approach also ensures greater visibility and accountability across different departments and time zones.
What do you dislike about the product?
Some users may find it challenging to move beyond the basic table layout and explore the more visually appealing options for navigating and managing the data being tracked and entered.
What problems is the product solving and how is that benefiting you?
Tracking work across staff and projects becomes much easier, and it's clear who is responsible for each task and when everything is due. This tool helps translate the way people think about their work into action, allowing things to get done without requiring individuals to manage every detail themselves.
Essential for Editorial Workflow Clarity and Team Coordination
What do you like best about the product?
As the editorial director overseeing several magazine titles, each with its own unique versions and publishing schedules, I rely heavily on monday.com. We use it to monitor every page via dedicated boards and carefully structured workflows. This ensures there is always complete clarity about the status of each page and the next steps required. It keeps my fully remote, international team coordinated and prepared to move forward efficiently.
What do you dislike about the product?
We organize our boards by using multiple groups to separate different editions. However, when it's time to refresh the boards for a new year, the manual task of setting up new groups on the same board for the sake of continuity ends up being more time-consuming than necessary (duplicating several groups at once would be helpful, as well as being able to move several groups at once from one board to another). I'm hopeful that the newly integrated AI tools will help streamline this process in the coming year.
What problems is the product solving and how is that benefiting you?
Work Management helps my fully remote, international team stay coordinated and meet deadlines, even as we juggle several projects at once. By setting up shared boards with our magazine partners, we increase transparency and ensure that all communication related to a specific project is centralized. This eliminates the confusion of searching through email, text, or Slack to find important messages.
Intuitive and Customizable, Perfect for Global Teams
What do you like best about the product?
I really appreciate how monday Work Management enhances cross-functional communication, especially when our teams are spread across the globe. This tool streamlines our task prioritization and ensures information remains up-to-date, which is crucial for maintaining workflow efficiency. One of the elements I find most appealing is its intuitive and easy-to-use interface, which simplifies navigation and operation for me. Additionally, the high level of customization available allows me to tailor my experience to fit our specific needs. Setting up the system was a hassle-free experience; I quickly got my account credentials, accessed the necessary boards, and was ready to jump into work with no barriers. It’s this seamless start, combined with its dynamic functionalities, that makes monday Work Management an invaluable tool in our daily operations.
What do you dislike about the product?
Sometimes, when repeating tasks, the AI assistant becomes overly persistent even after indicating that AI assistance is not desired for automation tasks.
What problems is the product solving and how is that benefiting you?
I find monday Work Management enhances cross-functional communication for global teams, prioritizes tasks effectively, and ensures our information stays updated.
Efficient and User-Friendly, with Minor Speed Hiccups
What do you like best about the product?
I truly appreciate the efficiency and ease of use that monday Work Management offers, making it an essential tool for tracking and organizing projects. The automation feature is incredibly valuable, as it significantly saves time by streamlining tasks and reducing the need for manual intervention. Additionally, the initial setup of monday Work Management was very easy, which made the transition smooth and hassle-free. These aspects, coupled with its organizational capabilities for managing projects, deadlines, and categorizing information, enhance my productivity and simplify my workflow.
What do you dislike about the product?
I find the slowness of the monday Work Management webpage frustrating. This slowness is particularly noticeable with the automations, which sometimes take a long time to load or don't execute properly, affecting the efficiency of my workflow.
What problems is the product solving and how is that benefiting you?
I use monday Work Management to organize projects and deadlines efficiently, benefiting from its ease of use and time-saving automations.
Streamlines Client Management, Needs a Modern Look
What do you like best about the product?
I appreciate the email notifications and phone notifications in monday Work Management, as they are crucial for keeping everyone on track and ensuring we are proactive about everything that needs to be done. These features enable seamless communication and collaboration with colleagues, ensuring that no project detail is overlooked. This efficiency in keeping the team informed and synchronized significantly enhances our workflow and productivity.
What do you dislike about the product?
I dislike that monday Work Management has a somewhat dated website interface. It appears a little basic and could benefit from a quicker, more modern design. This would improve the overall user experience.
What problems is the product solving and how is that benefiting you?
I use monday Work Management to track projects and billing, ensuring no client falls through the cracks. Its notifications keep my team updated and aligned on tasks.
Keeps Me Organized and On Top of My Tasks
What do you like best about the product?
This app helps me stay up to date with my tasks and work, making it easier to keep track of everything I need to do.
What do you dislike about the product?
At times, it can be challenging to add large notes or attach files.
What problems is the product solving and how is that benefiting you?
This tool helps me stay organized by allowing me to keep track of my work and assign tasks according to responsibility. It also supports me in planning priorities effectively.
Intuitive and Easy to Use Interface
What do you like best about the product?
I find the Monday interface very intuitive and very easy to use.
What do you dislike about the product?
To do the automations, we had to hire an external consultancy to help us.
What problems is the product solving and how is that benefiting you?
Monday helped us in project management
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