Streamlined Team Communication, But Challenging Setup
What do you like best about the product?
I like that once team members are on monday Work Management, it helps keep my teams in constant contact. I enjoy the updates feature and the automations. The automations let team members know when forms have been submitted or when action items are ready to be actioned upon.
What do you dislike about the product?
I'm currently on an enterprise account, and so I'm unable to bring and invite and accept members into my workspace being that I'm on an enterprise account. I also have been having an issue between guest viewers and licensed users. They have a very different view of the workspace, and I wish it could all just be a very seamless view. So the way that I see it as a licensed member is the way that guests and viewers should be able to see it. It was actually extremely difficult, again, because we are on an enterprise account with our national chapter, and they have had a very hard time in allowing us to gain access and build out our guest viewer list. So it has been quite difficult.
What problems is the product solving and how is that benefiting you?
monday Work Management helps my teams stay in constant contact, provides the executive team an overview of task status, and keeps updates succinct with documentation.
Easy Setup and a Colorful, User-Friendly Interface
What do you like best about the product?
Easy to navigate and setup, colorful interface
What do you dislike about the product?
It canbe glitchy, and even though it appears that there are a lot of customizable options, we have found that the formats and integrations don't always work for us, so we have to find ways to adapt them to our use
What problems is the product solving and how is that benefiting you?
It helps us keep leads & projects organized
Has the tools you need without being too complicated
What do you like best about the product?
The platform is very clean to look at and easy to read. The tools are very intuitive and I only had to watch a couple of tutorial videos to learn about the tools. It was very easy and quick to implement with my small team of 6.
What do you dislike about the product?
The difficulty has not been with using Monday, but getting the rest of my team to use it, and use it consistently!
What problems is the product solving and how is that benefiting you?
We have projects with deadlines and multiple tasks within them, and this software allows those to be assigned and tagged to those in charge of the task. It lets you create due dates and automate emails reminding those project leads when things are due. As a supervisor, it's an easy tool to use that keeps people on task without having to micromanage.
Comprehensive Management Tool with Room for AI Improvement
What do you like best about the product?
I like how monday Work Management allows me to structure everything in a way I like and add order so I can easily find boards. I appreciate being able to just type a keyword in the search bar to look up something. I also like how you can customize each board with any filter, parameter, automation, and other features needed for a task or project.
What do you dislike about the product?
To be honest, the AI sidekick is not as good yet. I wish it could be more integrated and could do more actions.
What problems is the product solving and how is that benefiting you?
I can see what everyone is doing, organize everything to my liking, and find information quickly. The customizable boards with filters and automations solve management and efficiency problems.
Project Management at it's Best
What do you like best about the product?
you can keep everything in one place and others can check the progress of your projects, templates, customizable fields, etc.
What do you dislike about the product?
Like all tools, it takes time to configure it to work for you and to get what you want out of it.
What problems is the product solving and how is that benefiting you?
We don't have to have spreadsheets and shared files, etc. With Monday we have more of a one-stop-shop.
Effortless Task Tracking and Time Management
What do you like best about the product?
I love monday Work Management's ease of use. I enjoy how you can set certain tasks in different colors and set due dates, which helps them move along through the path. The initial setup was very easy.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use monday Work Management to solve time management issues.
Flexible Tools That Easily Customize to Your Needs
What do you like best about the product?
Being able to use the tools to customise to your own personal needs.
What do you dislike about the product?
I don't have any real dislikes on this product.
What problems is the product solving and how is that benefiting you?
It is helping us organise our internal task systems between different staff better than we have been able to in the past. We still need to work on using the tool better but it has still helped us improve.
Organización, integrations and easy use
What do you like best about the product?
I like the connection between boards, and also the integration it has with other apps. That makes it easy to do things and stay organized.
What do you dislike about the product?
It takes a little while to show all the information, and sometimes it’s slow. Also, having several columns is stressful; it feels like the view is designed to check only some of the information.
What problems is the product solving and how is that benefiting you?
Having all the information in one place, assigning tasks to the team, and receiving email notifications helps everyone stay aware of the status, and it improves collaboration.
Workflow automation has unified our processes and has improved company and client collaboration
What is our primary use case?
My main use case for monday.com is organizing ourselves as a company and as an organization, but we also use it for clients as well, embedding it into clients' ecosystems.
A specific example of how I used monday.com with a client is when they had a lot of paperwork they needed to do across many different systems. We used monday.com to integrate it, streamline it all into one place, and then automate many parts of that system, which they were very pleased with.
How has it helped my organization?
monday.com has positively impacted my organization by making things more efficient. For example, we used it to review applications, and having applications all in one place made things very convenient.
Regarding the efficiency gains, saving time was the significant benefit.
What is most valuable?
The best features monday.com offers include automation, which is really excellent and made things very easy to use.
In terms of features, integrations were very useful, and dashboards were also very good for sharing information across different parties.
What needs improvement?
I think monday.com could be improved by being more flexible at times.
For needed improvements, I believe there were sometimes use cases that we could not do easily because the system was rather fixed in its approach.
There are no other improvements needed that I have not mentioned; there are no other pain points or limitations I experienced.
For how long have I used the solution?
I have been using monday.com for almost all of it, from probably about six months in.
What do I think about the stability of the solution?
monday.com is stable; I have not experienced any outages or reliability issues.
What do I think about the scalability of the solution?
Regarding scalability, monday.com is easy to scale up as my needs change.
How are customer service and support?
The customer support from monday.com is very good; when we set it up, we had someone from monday.com help us and it was brilliant.
I would rate the customer support on a scale of one to ten as a ten.
Which solution did I use previously and why did I switch?
Before monday.com, I am not certain we had a solution in the same way; I think it would have just been very manual before that.
How was the initial setup?
My experience with pricing, setup cost, and licensing included licensing being somewhat challenging, having to choose which users we had and such things, but other than that, it was all good.
What about the implementation team?
The customer support from monday.com is very good; when we set it up, we had someone from monday.com help us and it was brilliant.
What was our ROI?
I have not seen a direct return on investment with monday.com; we were a charity and were getting it for free, but there were obviously savings. I just cannot quantify them.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing included licensing being somewhat challenging, having to choose which users we had and such things, but other than that, it was all good.
Which other solutions did I evaluate?
I did not evaluate other options before choosing monday.com.
What other advice do I have?
I would rate monday.com eight out of ten.
I give it an eight out of ten because it was very good overall and very helpful, but a few things in terms of being more flexible would have made things even better.
My advice to others looking into using monday.com is to go for it; it is really good software.
I have no additional thoughts about monday.com before we wrap up.
I give this review an overall rating of eight out of ten.
Centralized Management with Quick Setup
What do you like best about the product?
I love the platform because I can create different boards and connect them. The ability to upload files and the great AI component are standout features for me. I also like that I can create tables to use every day or just for quick analysis. The components help me have a broader view across our employees and business, or allow me to drill down into specific client details. I find it valuable to pinpoint a client's location on a map and check their time zone, which is useful since we book a lot of travel. Additionally, uploading travel documents for flights or rental cars is a feature I really appreciate.
What do you dislike about the product?
The mirroring column feature – I wish I could just connect the board one time and then choose multiple columns to mirror.
What problems is the product solving and how is that benefiting you?
monday Work Management provides a central location for details, helping us stay on track in our rapidly changing business. It has improved our collaboration compared to using spreadsheets, email, and meetings.
