Vonage Contact Center (VCC)
VonageReviews from AWS customer
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Vonage Business Connecting
What do you like best about the product?
best thing l like the feature when we dial any number by copy n paste it always picks only the contact number which help to dial number directly without editing .Other features like video calling is also good anyone can operate it very easily .
What do you dislike about the product?
Nothing to dislike ,little difficult to use the different features like switching from call to text little time taking process. but can manage may be in future it will be updated .
What problems is the product solving and how is that benefiting you?
All features are helpful according to my need with the help of those features, I can easily connect with clients through video calls or phone. team messaging feature also awesome saving time no need to switch to other apps to message in grp .
"Vonage Business Communications"
What do you like best about the product?
Being a IT Recruiter good to have such apps, which is helping me to make the process easy by using vonage business communications features like Calling, messaging ,Video calling .I am using this application to connect different regions with my clients. UI is very simple and easy to use .
What do you dislike about the product?
doesn't have email notication feature as it is linked to my email.
What problems is the product solving and how is that benefiting you?
vonage business helping a lot according to my work culture (Staffing Recruitment ) I have to connect to different regions so with help of Vonage Business i can easily contact ,message, also can do meetings to my clients .
Co
What do you like best about the product?
My favorite feature about Vonage is what it is primarily made for: the ability to set it up mobily so that answering phone calls from clients remotley becomes a possibility. I appreciate the collaborative features of Vonage as well such as team messaging and meeting set up.
What do you dislike about the product?
There are a lot of glitches with Vonage. On an almost every day basis, there are moments where my colleagues and I are unable to hear the other end of the phone call. Additionaly, there are times where the calls sound staticy. These issues are resolved once Vonage, but that is an inconvenience.
What problems is the product solving and how is that benefiting you?
Vonage allows for me and my colleagues to work remotely when we are unable to make it in to the office. This gives us the opportunity to work later at home or on weekends in order to get more work done and have more availability for our clients.
Phone Calls, text messages and sms
What do you like best about the product?
Vonage is really helpfull when it comes to make phone calls, manage contacts and receive text and vm in an organized manner
What do you dislike about the product?
I have to get admin authorization or account to have a specific recording of a call
What problems is the product solving and how is that benefiting you?
Vonage allows me to comunicate with different businesses in an efficient and organized matter
best phone app
What do you like best about the product?
this app allows you to have phone on your tablet cell phone or computer for
What do you dislike about the product?
plan are so expensive for bussines but depend on your needs
What problems is the product solving and how is that benefiting you?
for startup or small business is very useful
Vonage is good communication tool integrated with Job diva.
What do you like best about the product?
Making notes on job diva and Text fecelity.
What do you dislike about the product?
Sometime Voice is not clear while using in Laptop or desktop.
What problems is the product solving and how is that benefiting you?
Easy communication through Mobile and desktop.
Reliable VOIP Service
What do you like best about the product?
I like that it is excellent and works like a charm with extremely little down time if any.
What do you dislike about the product?
There isn't anything that I dislike about Vonage except that I wish it were a little more affordable, but the price is fair.
What problems is the product solving and how is that benefiting you?
I can reach out to my client seamlessly and have a desktop app for when I'm in the office as well as a mobile app for when I'm away from my desk.
Good Business Resource
What do you like best about the product?
My experience with Vonage was good because their app was user-friendly and visually appealing. It was simple to use and didn't require any training from what I recall.
What do you dislike about the product?
The main frustration I had with Vonage was that I could not share or receive videos or photos, this caused confusion because the clients didn't know that I wasn't receiving them on my end.
What problems is the product solving and how is that benefiting you?
The problem Vonage solves is being able to separate my work communication from my personal cell phone. This allows me to prioritize clients needs more efficiently and quickly too.
I really love simplicity
What do you like best about the product?
Minimalist design, you see all that you need in a clean customizable screen, you can manage texts and calls easier than others, you can also customize dashboards. is pretty cool and comfortable
What do you dislike about the product?
when I connect my headset I have to modify the choice to talk trough the mic computer and the headset. It doesnt detect the device automatically and it should. I have placed it as default several times but it just still changing
What problems is the product solving and how is that benefiting you?
communication, unlimited calls, the spam blockers are easily tacled with vonage like no other
Best Software for international Calls and easy Communication for smooth calls
What do you like best about the product?
Vonage Business Communication is the b aest software for international calls, video conferencing and SMS. We can easily do remote work after using this software and always connected to International Client
What do you dislike about the product?
Still now there is no disadvantage of this software
What problems is the product solving and how is that benefiting you?
As we are working with international clients, this software helps us to connect with US candidates and client meetings, schedule interviews and accessible communication about jobs discussion
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