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Reviews from AWS customer

5 AWS reviews

External reviews

2,828 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Jarred A.

Great Analytics - can slice data any way imaginable.

  • May 02, 2022
  • Review provided by G2

What do you like best about the product?
The amount of data that can be expolored and viewed in a multitude of ways. We are able to build dashboards that are meaningful and custom to each team based on what they need to see, but without the tedious nature of building from scratch.
What do you dislike about the product?
We had data points that were not mapped or not mapped correctly so data was very unreliable and this resulted in people being unsure of the tool and the information coming out. This also was not known by team members so they were unsure of their ability to build within the tool. However, now that it is fixed (90%) we are seeing more usage and more reliable data.
What problems is the product solving and how is that benefiting you?
We are able to troubleshoot integrations with the analytics as well as see pain points with our product. We also have been able to customize dashboards for customers so they are able to understand our products usage and benefit specifically related to their integration.


    Entertainment

Amplitude review

  • May 02, 2022
  • Review provided by G2

What do you like best about the product?
I like best the ability to quickly setup charts to read through the data
What do you dislike about the product?
I dislike the lack of the a more custom mode
What problems is the product solving and how is that benefiting you?
Tracking metrics, A/B tests data
Recommendations to others considering the product:
I would recomment Amplitude as easy to use tool for product managers


    Health, Wellness and Fitness

Great tool for analytics when you have a dedicated product analyst to help set-up/verify queries

  • May 02, 2022
  • Review provided by G2

What do you like best about the product?
Amplitude is great at helping visualize your events to help answer business questions. It's fairly intuitive and for deeper dives the product has great documentation.
What do you dislike about the product?
Despite it's straightforward UI, the actual database configuration of events and set-up is delicate. Without the right team of dedicated product analysts you may find yourself overwhelmed, swimming (or drowning) in a murky data lake.
What problems is the product solving and how is that benefiting you?
Looking at user visit and engagement data. Amplitude has helped us test product experiences, validate features, and dive deeper into how we can iteratively improve the experience.
Recommendations to others considering the product:
Make sure you have a dedicated PA team to support!


    Pharmaceuticals

very flexible

  • May 02, 2022
  • Review provided by G2

What do you like best about the product?
Very flexible to view analytics events with different factors and buckets
What do you dislike about the product?
Sometimes it won't let me view events for longer than a week duration
What problems is the product solving and how is that benefiting you?
Viewing user flows and behaviors, or breaking them down by buckets.


    Dominik v.

Valuable insights help to find shortcomings and improve the mobile app

  • May 02, 2022
  • Review provided by G2

What do you like best about the product?
- Easy way to filter events.
- Good visual way to display the data.
- Follow the activity of an individual user.
- Send custom data from the mobile application and use it in the dashboards.
What do you dislike about the product?
I am using Amplitude with multiple mobile apps. Whenever I start a new report I forget to change to the correct app and it takes me a few seconds to realize that I have to change that. I would like the current app selection to be more prominent.
What problems is the product solving and how is that benefiting you?
- Identifying the most important features of the mobile application.
- Identifying problem areas. When do users get stock in the process of setting up the mobile app?


    Information Technology and Services

Thorough product and consistently developing improvements with the analytics use-case in mind.

  • May 02, 2022
  • Review provided by G2

What do you like best about the product?
I love the Govern feature and also a lot of the different chart types (clusters, engagement matrix, any involving machine learning modeling). The documentation is pretty thorough as well which makes it easy to use. I haven't used any competitor products in over 2.5 years but starting out you were already better than Mixpanel was in my opinion.
What do you dislike about the product?
I think there could be better onboarding tools, like an onboarding 'course' of some sort -- I know there's the intro to amplitude webinar course but I find it's very surface level, and something more in-depth for Analysts (vs. business users) would be very useful. Like Looker's trainings and dbt trainings, for example.
What problems is the product solving and how is that benefiting you?
Great for product success metrics, churn analyses, product feature analyses, and more. I struggle to put a $ value though on the benefit of Amplitude, as we haven't had direct revenue impact (though I'm sure there has been indirect impact).


    Computer Software

Good experience with Amplitude Analytics

  • May 02, 2022
  • Review provided by G2

What do you like best about the product?
I like the easy integration with segment (and other similar tools) and also the out of box dashboard creation features that we get.
What do you dislike about the product?
Nothing major that I can think of, just that some of the out-of-box metrics names were not outrightly clear to me, maybe the names could be more generic/ explanatory.
What problems is the product solving and how is that benefiting you?
We are using Amplitude for analytics and dashboard creation and it has served the purpose nicely till now , we are able to see and analyze usage data.


    Information Technology and Services

Great full-fledged solution even for highly-regulated use cases!

  • May 02, 2022
  • Review provided by G2

What do you like best about the product?
As a health tech company, we operate in a heavily regulated environment with very burdensome requirements on how we capture, store, and utilize our user data. From day 1, the Amplitude team was amazing at working with us to identify the right solution for us, including dedicated data clusters that houses data stateside only. From there on, we've been quite happy with the robustness of the platform and the in-app analytics it allows.
What do you dislike about the product?
One knock would be one inherent with this class of monitoring tools, not unique to Amplitude - in order for us to analyze certain behaviors, we would have to first anticipate it and instrument the event ahead of time. This limits our ability to conduct emergent research - watching for any and all user behaviors and letting human eyes or AI to identify patterns that we wouldn't have known to have instrumented ahead of time. This is a small issue and is not a weight on our perception of Amplitude.
What problems is the product solving and how is that benefiting you?
Amplitude has been a great tool to help us make data-driven product decisions, both before any product build to evaluate hypotheses and identify opportunities, as well as post-launch to measure effectiveness.


    Computer Software

Flexible tool, amazing insights

  • May 02, 2022
  • Review provided by G2

What do you like best about the product?
Flexible chart options, user-friendly UI
What do you dislike about the product?
You really get out of it what you put into it, so if you're willing to put in the work you can get a ton of value
What problems is the product solving and how is that benefiting you?
As a product org, we want to track user behaviors to guide the problems we focus on
Recommendations to others considering the product:
n/a


    Computer Software

Engineering Director that uses Amplitude a lot

  • May 02, 2022
  • Review provided by G2

What do you like best about the product?
Super quick to setup charts and comparisons to validate assumptions.
What do you dislike about the product?
Unable to get specific events or anything in a table. Would also be cool if we could write a query using a SQL like syntax and get a draft.
What problems is the product solving and how is that benefiting you?
Product usage. Have found many broken behaviors over times with opportunities to fix and other successes.