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Reviews from AWS customer

5 AWS reviews

External reviews

2,828 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Lucien H.

Amplitude is fantastic for flexible visualisations across the product stack

  • April 06, 2024
  • Review provided by G2

What do you like best about the product?
We really like the flexibility that Amplitude offers as a BI tool. As a company, we also use Looker but we find it difficult to create new dashboards really quickly without the input of developers. With amplitude, a large cohort within our company can comfortably spin up visualisations which are very important. This is especially helpful for GTM activities measuring data for new products. We think of it as more of a visualisation sandbox.
What do you dislike about the product?
Due to it's flexibility, it can be a bit daunting initially. A lot of training is required so people understand how to comfortably build and design dashboards to get the result they are looking for.
What problems is the product solving and how is that benefiting you?
We are constantly launching new products and this requires having to build visualisations for these products. Amplitude gives us a flexible tool to build visualisations so we can measure success on GTM activities and understand how the market is reacting to our feature releases. We also use Amplitude for product feedback on particular products which has been invaluable. Our organisation requires a lot of collaboration across numerous teams so Amplitude is also fantasticly accessible which is really important. We can also easily drill down into user data and get instant insights.


    Computer Software

An incredible platform

  • April 04, 2024
  • Review provided by G2

What do you like best about the product?
Fast, powerful analytics at the drop of a hat. Saves us a ton in compute expenses running custom analytics in our warehouse. Fast outcomes!
What do you dislike about the product?
There are some intersting nuances that your rep will need to clarify for your use case. It's not a simple implementation. The drop filters will leave you wanting.
What problems is the product solving and how is that benefiting you?
Our analysts were running business critical complex custom SQL on hundreds of billions of rows in one-off queries that were becoming exceptionally taxing on our platforms. How can we offload complex analytics and democratize data exploration?


    Kait G.

User behavior analysis that delivers business outcomes

  • April 04, 2024
  • Review provided by G2

What do you like best about the product?
Really wide variety of chart types
easy to use interface
amplitude academy is helpful and robust
What do you dislike about the product?
slow sometimes (adding org id's to a chart or dashboard can take a long time)
not always clear on how to use chart types without taking a course
hard to manage the data at scale and train an entire team on the platform
What problems is the product solving and how is that benefiting you?
understanding power users
common friction points
how do real life interactions with a customer (i.e. training) impact adoption afterwards?


    LeslieTaylor

Offers depth of analytics and powerful visualization capabilities

  • March 11, 2024
  • Review from a verified AWS customer

What is our primary use case?

I used Amplitude mostly for data analytics and analysis.

What is most valuable?

I loved using Amplitude because it allowed me to dive deep into product usage and analyze different customer segments. My favorite part was pinpointing exactly where customers were dropping off in their journey and understanding the events tied to conversions. This helped me focus on areas needing improvement, conduct customer interviews, and validate insights with existing reviews, leading to more informed decisions.

What needs improvement?

In terms of improvement, setting up reports in Amplitude was challenging for me as a newer user. I relied on others who had specific knowledge, which sometimes caused delays due to resource constraints. It would have been helpful if the process of creating reports was more intuitive and user-friendly, allowing me to gain insights independently without relying heavily on the product team.

For how long have I used the solution?

I have used Amplitude for a year and a half.

What do I think about the stability of the solution?

Amplitude was very stable during my use. I never encountered any errors, which was refreshing compared to the occasional issues I have experienced with AWS products.

What do I think about the scalability of the solution?

I would rate Amplitude a solid ten for scalability. I didn't see any reasons why it couldn't handle scaling effectively.

Which solution did I use previously and why did I switch?

Amplitude is easier to use than Splunk because its user interface is more intuitive and user-friendly. Splunk's interface felt technical and outdated, like an old mainframe system, while Amplitude's was much easier to navigate. Although Splunk might excel in detecting anomalies, Amplitude provided a smoother experience, especially for tasks like tracking performance over time.

How was the initial setup?

Setting up Amplitude initially can vary in complexity. If you have all the necessary information, like event IDs and customer lists, and your requirements are straightforward, it's relatively straightforward. However, the complexity increases with more variables and larger datasets, making it a bit more challenging to work with.

What other advice do I have?

Amplitude played a crucial role in improving product decisions for our onboarding project. By analyzing user behavior, we identified key points where customers were dropping off in the activation process. This allowed us to tailor the onboarding experience, making it more personalized and engaging, resulting in higher activation rates and improved customer retention.

Integrating Amplitude with other tools in our stack improved our analytics capabilities. I didn't encounter any issues with its compatibility or functionality alongside other tools.

I would recommend Amplitude to others because of its depth of analytics and powerful visualization capabilities. Overall, I would rate it as an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Qasim W.

Great UI/UX. Can be be more user friendly with more tutorials.

  • February 21, 2024
  • Review provided by G2

What do you like best about the product?
UI/UX is good. Different forms of chart add to the experience.
What do you dislike about the product?
Can be more simple in terms of char creation+integration.
What problems is the product solving and how is that benefiting you?
Data analystics for various markets to make better informed decisions.


    Health, Wellness and Fitness

Robust yet seamless way of data handling

  • February 09, 2024
  • Review provided by G2

What do you like best about the product?
Being able to download the user Id even after breaking down by a lot of filters
What do you dislike about the product?
Not sure on this yet. Will need more time to review.
What problems is the product solving and how is that benefiting you?
Map user data with conversion data. So that we can check Gender, age, etc for a conversion (per ad partner, per campaign, etc...)


    Banking

Very valuable product to build your Business and make insightful decisions

  • February 05, 2024
  • Review provided by G2

What do you like best about the product?
Very complete without being too complicated. New people can onboard and be autonomous and get ground-level information and graphs very easily. It's accessible.
What do you dislike about the product?
UI isn't always obvious... And some advanced things seem quite hidden even though they could be useful sooner.
What problems is the product solving and how is that benefiting you?
Understand drops in specific funnels of the app + A/B tests


    Anastasia P.

Easy to track all data i need

  • February 01, 2024
  • Review provided by G2

What do you like best about the product?
A lot of filters, avarage data and easy to share with other in my team
What do you dislike about the product?
Hard to analyse some data, if you don't had it previously
What problems is the product solving and how is that benefiting you?
Tracking important data for my work. I can improve iser expirience with it


    Computer Software

Morning coffee and daily stats by Amplitude

  • February 01, 2024
  • Review provided by G2

What do you like best about the product?
It is very easy to setup charts and create meaningful dashboards. I can get a full overview of my product status every morning in less than 3 minutes which saves me lots of time.
What do you dislike about the product?
When you share a public link the recipients cannot download the data from the charts.
What problems is the product solving and how is that benefiting you?
We use it to manage customer migrations by validating the marketing message success, stickiness, retention and KPIs.
Also for new feature implementation, DAU and workflows.


    Manuel E.

Intuitive Analytics for Product Managers

  • January 31, 2024
  • Review provided by G2

What do you like best about the product?
Intuitive UI and chart creation, creation of dashboards and cohort analysis. Integrates well with CDPs like Segment or Rudderstack.
What do you dislike about the product?
Some restrictions in setting up custom events, such as AHA or Habit metrics.
What problems is the product solving and how is that benefiting you?
Having a centralized place where we can see the current data of our apps, which is easy to understand for people outside of the data team.