Amplitude Digital Analytics Platform
Amplitude AnalyticsExternal reviews
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Amplitude Review
What do you like best about the product?
I like the funnel chart. It helps to measure dropoffs in conversion.
What do you dislike about the product?
I find it difficult to determine which operators to use when defining segments.
What problems is the product solving and how is that benefiting you?
It is solving the problem of isolating user populations in a variety of workflows. It is benefiting me in tracking down user actions and measuring experiments.
The tool is easy to onboard, use, and get value out of. My team has is successful in using the tool
What do you like best about the product?
It's generally easy to onboard onto and new team members up to speed on.
What do you dislike about the product?
The tool functionality is extensive but can be hard to learn.
What problems is the product solving and how is that benefiting you?
Having a comprehensive view of our user data story
Understanding Analytics
What do you like best about the product?
I like that I am able to create different charts and graphs in order to visualize user data.
What do you dislike about the product?
I wish there was an easier way to export the graphs so I could easily add them to presentations.
What problems is the product solving and how is that benefiting you?
Understanding different aspects of our user's behaviors.
Very helpful in understanding user behavior
What do you like best about the product?
Ability to create charts based on the events. User look-up also helps to identify the user flow
What do you dislike about the product?
Deleting the user is only via API call, it would be nice to have delete feature on dashboard
What problems is the product solving and how is that benefiting you?
To understand the user behavior and type of features users are involved in. How many users are upgrading to the latest mobile app versions
Great for funnel analysis
What do you like best about the product?
Ease for funnel analysis and ability to easily compare utilizing passed properties (e.g. by utm_source, utm_campaign, etc.)
What do you dislike about the product?
Funnel analysis visualization for journeys could be better improved. Answering questions such as "what are the top 3 journeys users take in order to get from event A to event B" or "what's the top 3 pages that users look at before or after triggering this event" would be helpful.
What problems is the product solving and how is that benefiting you?
Funnel analysis to inform product decisions (e.g. what part of the funnel we need to prioritize optimizing) and also investigating conversion rate or performance anomalies (using spikes in events to troubleshoot whether there's a bug)
Recommendations to others considering the product:
Enrich events w/ properties & be strategic w/ event naming convention to improve effectiveness
Great platform for easy dashboard analytics!
What do you like best about the product?
Ease of use for our entire company to use.
What do you dislike about the product?
There are no clear dislikes for this platform that I can identify.
What problems is the product solving and how is that benefiting you?
Amplitude Analytics provides significant visibility into the success of our company.
A good product analytics tool!
What do you like best about the product?
The ability to give product analysts as well as non-technical product team members the ability to view drilldowns into our conversion funnel is game-changing.
What do you dislike about the product?
Integration into the rest of our data stack is tough to maintain/test.
What problems is the product solving and how is that benefiting you?
We currently do not have detailed conversion funnel reporting and product analytics data available in our BI tool.
Recommendations to others considering the product:
Definitely one of the best product analytics tools out there. Should be highly considered.
Insights made easy
What do you like best about the product?
I'm able to set up my own dashboards in Amplitude without support from analytics teams.
What do you dislike about the product?
I wish it was easier to drill down into the data.
What problems is the product solving and how is that benefiting you?
It's answering our core questions about how users interact with our app.
Very robust tool for product analytics.
What do you like best about the product?
Technical, but the UI is human enough that you don't need a lot of support to get at the insights you want.
What do you dislike about the product?
The cost. Also, it is easy to end up with a lot of legacy dashboards over time and manual to clean up your org.
What problems is the product solving and how is that benefiting you?
Helps product team see where users are struggling, which features are unused and can be archived or improved.
Really Great for Digging into Data
What do you like best about the product?
Love the reporting capability and the details it is able to pull in. We are unable to get this information into our CRM at this point but are currently working on it and being able to reference the data in Amplitude is super helpful.
What do you dislike about the product?
I wish there was a way to connect the data that is in Amplitude into our CRM or have some sort of connection between the two. Tried with Polytomic and that didn't quite work out either.
What problems is the product solving and how is that benefiting you?
Being able to see our sign ups and trials for our products, as well as as being able to correctly identify the attribution of those sign ups and trials. Also being able to see the journey they took prior to and after signing up gives some great insight.
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