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Reviews from AWS customer

5 AWS reviews

External reviews

2,828 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer Software

The perfect quant partner in the quant + qual relationship

  • April 12, 2023
  • Review provided by G2

What do you like best about the product?
Even the free version of Amplitude is already super helpful, but the premium features are next level - there are so many ways people can achieve their goals in our product and Amplitude surfaces and helps us understand where our product is working well and where we have room for improvement
What do you dislike about the product?
Just like with any quant tool, data quality and disciplinned approach to data collection is key - it is not always possible to plan everything perfectly - naming of events for example is one of those things, where getting something wrong from day one will bite you eventually. There are add ons like "transform", but they come at extra cost, which is verry strange - paying for fixing "mistakes" which are not always possible to avoid in the first place.
What problems is the product solving and how is that benefiting you?
Amplitude is helping us answer the full spectrum of questions: from general business topics like product-market-fit, to day-to-day product ops topics like easy/efficiency/effectiveness/relevance of designed user journeys.


    Raphael P.

Unrivaled analytics tool, though pricing may discourage small business adoption.

  • April 11, 2023
  • Review provided by G2

What do you like best about the product?
My favorite aspect of Amplitude is its ease of implementation from a developer's perspective. As a Product Manager and stakeholder, I can attest to it being the market leader, offering an extensive array of charts and analyses that significantly streamline the decision-making process. Additionally, its user-friendly interface makes it an ideal tool for Marketing teams to navigate effortlessly.
What do you dislike about the product?
My primary gripe with Amplitude has always been its documentation, which was scattered across 2 or 3 websites, leading to fragmented content. Although they've made strides in improving this issue recently, it remains somewhat disorganized. Another shortcoming is the lack of practical, real-life examples or use cases. Much of this content is housed within their community site, which was not well-promoted until recently. For instance, I never received updates about products and features and only discovered that I needed to register with the Community to receive them—a major oversight, in my opinion. Lastly, the high price tag poses a challenge for small businesses, early-stage, and even medium-sized startups.
What problems is the product solving and how is that benefiting you?
Amplitude's primary benefit is its ability to consolidate data from various products onto a single platform, streamlining data management. Additionally, it boasts a robust selection of integrations with other systems.


    Internet

Amplitude enable our team to easily cover most of the basic product analytics question

  • April 05, 2023
  • Review provided by G2

What do you like best about the product?
It's low code tool that's easy to use and it covers most of the use cases for product analytics
What do you dislike about the product?
Poor access management functionality limiting cross collaboration
What problems is the product solving and how is that benefiting you?
Accessing insight for product analytics


    Kirill K.

excellent analytics system for business

  • April 03, 2023
  • Review provided by G2

What do you like best about the product?
Very cool and detailed analytics. Helps to digitize the product and see all the necessary figures for business
What do you dislike about the product?
it is difficult to set up integration and register events, the help of a programmer is required. You won't be able to do it yourself
What problems is the product solving and how is that benefiting you?
Helps to find the necessary product metrics


    Julia C.

Amplitude helps me a lot to understand my product performance

  • March 22, 2023
  • Review provided by G2

What do you like best about the product?
The ability to create segments to visualize and have insights about some parts of my product funnel and to filter by version, country, and all the events that happen.
What do you dislike about the product?
I think Amplitude could improve by enabling visualizing the customer experience while using the product, just like full story provides.
What problems is the product solving and how is that benefiting you?
Amplitude is helping me have a better visualization of the performance of my product, so I can gather insights in which part should my focus be one for the next evolutions.


    Jan K.

Pretty much the perfect tool for tracking and analysis

  • March 13, 2023
  • Review provided by G2

What do you like best about the product?
I like how the UI is intuitive. When I need to do an analysis, and dig into the data, it’s usually a matter of a few clicks. I could basically always build whatever I needed.
What do you dislike about the product?
In a few cases, I had to do some workarounds and bend the system to get the data I wanted. That being said, this might have been the case for not necessarily using the best tool for the job.
What problems is the product solving and how is that benefiting you?
Determining whether some feature is used or not, and how much. Also, sometimes, it’s useful for troubleshooting issues.


    Olha M.

Amazing tool do gain product insights for all the employees in the company

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
- it's easily accessible
- it has a straightforward interface
- we can do a template for teammates to edit them
- all the events have a describtion so no need to have separate documentation
What do you dislike about the product?
- not so flexible as our own system of analytics
- some charts should calculate the same, but results different
- some charts not clear how is build and it's not clear after reading the documentation too
What problems is the product solving and how is that benefiting you?
it's easy for the product team to check feature usage, and there is no need to ask an analyst to run custom queries to the database, which usually takes longer.


    Muhammad Kukuh A.

Amplitude Analytics has been A Game-Changer for Data-Driven Decision Making

  • March 03, 2023
  • Review provided by G2

What do you like best about the product?
Amplitude Analytics is an outstanding platform for understanding user behavior and making data-driven decisions. The platform is user-friendly, with a wide range of features that provide valuable insights into user engagement. The support team is also excellent, making it a top choice for businesses looking to gain a deeper understanding of their users.
What do you dislike about the product?
Nothing, but I would like to suggest Amplitude team to make some amplitude training video library that explains all features in amplitude.
What problems is the product solving and how is that benefiting you?
the propensity to conversion features help us a lot in improving our push notification performance


    Edwin Adisasmita I.

Amplitude helped Traveloka Product teams to move fast and take calculated risk

  • February 23, 2023
  • Review provided by G2

What do you like best about the product?
Amplitude gives us many ready-to-use solutions that helped us answer business questions related to our tech product. Not only that, in the past one year I saw that Amplitude keeps delivering improvement and new features that helped us exploring our data in quickly and real-time.
What do you dislike about the product?
There were times when Amplitude released changes that made the previous feature function, for example, dashboard filtering suddenly not working properly or as expected before due to changes in how to use filter function. Thanks to Amplitude's quick customer care line, it can be solved after we reported the issue that we experienced at that time
What problems is the product solving and how is that benefiting you?
Sometimes as Product Manager, I have some questions that need to be answered using data analytics. Most of product managers will submit new data dashboard request to Data Analyst team, which has limited bandwidth to pick up request each week, makes us need to queu the backlog for minimum 2-4 weeks. Using Amplitude can speed up the process as long as we know how to get the data and how to process it in Amplitude.


    Chatharin Y.

Quick Analytics and Predictions

  • February 22, 2023
  • Review provided by G2

What do you like best about the product?
It helps us to create quick analytics (segmentation, cohort, etc.) based on the events on our platform.
What do you dislike about the product?
We need further training to understand how to utilized it even further to help us to create more complex analysis.
It will be great if we can have summarized events on amplitude.
What problems is the product solving and how is that benefiting you?
Performance review of certain events or page in the app/web - monitoring dashboard.
Predictive audience for segmentation targeting.
Creating cohort and journey for users behaviour analysis