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Reviews from AWS customer

5 AWS reviews

External reviews

2,828 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Information Technology and Services

User-friendly UI

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
- UI is very user friendly
- Data visualization is strong
What do you dislike about the product?
- Some limitations on what a chart can show.
What problems is the product solving and how is that benefiting you?
Analytics helps us understand campaign performance and with KPI tracking


    Natalie K.

Great for tracking conversions

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
We use Braze for customer engagement - so i love that we're able to track conversions for custom events by adding them into an Amplitude funnel
What do you dislike about the product?
Can be hard to navigate and have inflexible filters
What problems is the product solving and how is that benefiting you?
Data + attribution


    Kavitha J.

Reliable Analytics with Stellar Support

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
I really appreciate the helpful analysis Amplitude Analytics provides regarding active usage, engagement, product stability, and user feedback. It effectively supports both high-level dashboard views and in-depth user-level analysis. I find features like user streams, dashboards, and funnel charts extremely useful. The support and community engagement are fantastic, with excellent customer support, webinars, tech talks, and a Slack community, making my experience enriching. The regular community newsletters and sessions cater to different user levels, enhancing my learning and connection with other users.
What do you dislike about the product?
I find the customization options for visualizing textual data in Amplitude Analytics somewhat limited. Anytime I need to adjust or customize my visualizations for anything more than available in Amplitude (which is limited) , I have to download the data into spreadsheets and then manually make changes. This extra step can be cumbersome and interrupts the workflow.
What problems is the product solving and how is that benefiting you?
I use Amplitude Analytics to learn about product releases, user engagement, stability, and feedback, providing both high-level and detailed insights for roadmap planning. It enhances my understanding of trends and user behavior over time.


    Ema R.

Amplitude for quality check

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
The integrations and the fact that I can have data in one place.
What do you dislike about the product?
The fact that I am limited in terms of formulas, layout, mixing source details.
What problems is the product solving and how is that benefiting you?
Providing me details regarding quality metrics


    Chemicals

Great support team and training documents

  • April 26, 2024
  • Review provided by G2

What do you like best about the product?
- Great support team who always try their best to solve your issue
- Huge documentation sources (video, blog, post, community) to assist usage
- Ease of use
- Offer various features
What do you dislike about the product?
- Some of the advanced features are not easy to inteprete the result (personas, impact analysis)
- Data sending to Amplitude is immutable, which means that we can’t change the historical data. Error data can't not be fixed
- Somewhat limited on Dashboard design
What problems is the product solving and how is that benefiting you?
- Quick user behaviour analysis (segmentation, funnel, journey) to understand users pain point and improve the product
- Easy to use and share the insight across organization


    Nina B.

Product manager using amplitude.

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
I like the way it visualizes data. The data is easy to manipulate and pretty user friendly.
What do you dislike about the product?
There is a high learning curve to using amplitude. People who fully understand amplitude are hihgly coveted at my company.
What problems is the product solving and how is that benefiting you?
All of our product KPIs are dervied from our amlpitude data. A problem we are facing is retaining users to our product and amplitude gives us insights on where we should focus our efforts to increase engagement.


    Financial Services

An innovative experience in data analysis and tracking.

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
The ease of data connection creates a universe of analyses; since the implementation, we have had the opportunity to advance in the company's internal indicators.
What do you dislike about the product?
I believe that like any tool, it ends up being very sensitive to filters, making the experience difficult for new users. Ideally, dashboards should have macro filters, especially regarding the period.
What problems is the product solving and how is that benefiting you?
We needed to track the customers entering the WhatsApp flow and understand the conversion of these customers. Amplitude solved this problem.


    Computer Software

Very User Friendly but Needs some basic Visualization help

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
It is very easy to get answers to the questions that Product Managers have about user behavior on their products. Analyses I like best are the funnel completion rates, time to complete a funnel, and Journeys (what do users do after they do a different event).
What do you dislike about the product?
The visualizations on the dashboards are lacking. I can't display all rows of a table very well. The cohorts and segments are also not intuitive to create.
What problems is the product solving and how is that benefiting you?
Data administration and management is very nice. Its easy to see and manage which events we want to record in our project.

Charts load very quickly and it is easy to quickly explore data by time, overall, and % of active users. The funnel functionality and user journey paths easily answer questions around user behavior, generally those questions are complicated to get answers for in other platforms.


    Banking

Easy for ad-hoc analysis, lacks in deep analysis

  • April 19, 2024
  • Review provided by G2

What do you like best about the product?
Amplitude is easy to setup and customize on an ad-hoc level and to share dashboards and visualizations within the organization. Even though underlying data can be massive, loading time seem to be low which increases the usability and incentivize usage. Customer Support is helpful and responds quickly.
What do you dislike about the product?
I feel it lacks in deep understanding analysis and complicated analysis especially when it comes to aggregating different events where parameters might not be of the same format. For this I use SQL-based analysis.
What problems is the product solving and how is that benefiting you?
Quickly analysing trends and ad-hoc requests


    Amelia S.

Great tool for understanding users experiences

  • April 18, 2024
  • Review provided by G2

What do you like best about the product?
The upsides are that you can see real time analytics and data. It's a very easy to use platform as well. It's a very simplified UI so it's very easy to navigate.
What do you dislike about the product?
Charts, dashboards and analytics and sometimes get lost as there is not a super great way of organizing content. The spaces feature is nice but could definitely be improved. Also, the formulas feature for segementation and other charts can definetly be limited on what you can track and how many metrics you can track. Additionally, wish there were more ways and capabilities to visualize the data in terms of colors, appearance, charts, and edits you can make.
What problems is the product solving and how is that benefiting you?
Identifying user flows and drop off patterns. Also understanding where and how users are converting. Measuring new feature performance and how groups of users interact with the product.