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Reviews from AWS customer

5 AWS reviews

External reviews

2,826 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Abhishek K.

Detailed product analytics, made easier

  • September 16, 2024
  • Review provided by G2

What do you like best about the product?
1. Simple UI and easy integration
2. Exhaustive documentation on usage and setup, no dependency on customer support
3. Session recordings (even for free users)
4. Ideal for daily usage as the numbers are updated realtime
5. No code tool for product analytics
What do you dislike about the product?
1. Too many options while forming queries might feel overwhelming
2. High TAT on issue resolution via customer support
What problems is the product solving and how is that benefiting you?
1. Tracking P0 metrics - DAU, MAU & Conversion rate
2. Checking funnel dropoffs
3. Viewing user session recordings


    Doug C.

A Data-Driven Success Across Several Companies

  • September 04, 2024
  • Review provided by G2

What do you like best about the product?
Amplitude is incredibly scalable and integrates smoothly with composable technologies, especially CDPs. It provides quick access to actionable insights, accelerating the value businesses get from their data investments. It enables teams to easily derive insights and make informed decisions, making data accessible to all team members.
What do you dislike about the product?
There’s little to dislike about Amplitude—it's transparent and well-focused. However, I am cautious about the broadening of their product suite into non-analytic areas (like CDP and experimentation). My hope is that this expansion won’t slow down innovation within their core analytics and reporting tools.
What problems is the product solving and how is that benefiting you?
Amplitude democratizes data, making it accessible to everyone across an organization. It ensures consistency in reporting, empowers collaboration, and helps teams make data-driven decisions faster.


    Events Services

This is better than New Relic

  • September 03, 2024
  • Review provided by G2

What do you like best about the product?
THe UI is way easier to query the data when compared with other solutions
What do you dislike about the product?
I would say the documentation for external integrations needs more content
What problems is the product solving and how is that benefiting you?
I was able to reproduce an issue based on the user's tracks


    Computer Software

Very complete analytics tool

  • September 03, 2024
  • Review provided by G2

What do you like best about the product?
I've used a few competitors and this is the analytics tool that I find the most complete and flexible, which is why we decided to use it
What do you dislike about the product?
It can be a bit confusing, when we first started to use it we had a difficult time understanding the views
What problems is the product solving and how is that benefiting you?
We're using Amplitude to track all of our data, from clicks to visits etc, we like that you can integrate it with other tools and send events via API as well


    Hana .

Amplitude is a fun puzzle game that gives more insights than you could ever hope for.

  • August 30, 2024
  • Review provided by G2

What do you like best about the product?
Amplitude offers so many insights, so much data, if used correctly it simplifies hunting down specific user streams, and different interactions with our platform. What I appreciate the most is that I don't have to create charts literally from scratch, because there are too many moving parts which I might make a mistake with - if I create one good chart and cover all my bases, I can reuse, copy and readjust endlessly.
Most notably, to me, Amplitude is like a fun puzzle, I thoroughly enjoy experimenting and digging up new features and new insights into our users' engagement on our platform.
What do you dislike about the product?
The more you learn about what Amplitude can do and how much you find out you'd have use for, the more often it happens that something is either too manual to achieve, or perhaps sometimes impossible with current features.
What problems is the product solving and how is that benefiting you?
Amplitude is helping us answer very important questions on a regular basis - who uses our product, how much is our product used, which specific features are performing well and which not so much, what are our targets for improving our product, or for supporting our users and giving them direction.


    Islam M.

Best analytics but really pricey

  • August 29, 2024
  • Review provided by G2

What do you like best about the product?
Easiness to do all analytics even without any analyst. All graphics in second. And capability to go down to specific user
What do you dislike about the product?
It's quite expensive, I believe it's among the most expensive
What problems is the product solving and how is that benefiting you?
Analytics of web app


    Regev A.

Amplitude helps me get users behavior in a single place and discover UX and product gaps easily

  • August 26, 2024
  • Review provided by G2

What do you like best about the product?
The ability to build complex funnel reports is very easy to use and powerful.
I also like the fact that you can create several environments which helps me enroll analytics features gradually.
What do you dislike about the product?
Though I using the session recording and it's very useful, it seems to now record 100% of the target I set the SDK to record.
In addition, it was hard at the beginning creating a user retention chart and required more tweaks than I expeted.
What problems is the product solving and how is that benefiting you?
Amplitude Analytics helps me understand the user behavior in my product, find product and UX gaps and discover new feature adoption


    Financial Services

Very Intuitive

  • August 09, 2024
  • Review provided by G2

What do you like best about the product?
Session Replays, AI and other predictive analysis
What do you dislike about the product?
Slightly complicated and expensive. Free tiers to have ongoing Customer Success
What problems is the product solving and how is that benefiting you?
User journey


    Aditya C.

My go-to for user analysis

  • July 26, 2024
  • Review provided by G2

What do you like best about the product?
It is easy to use and intuitive to understand if instrumented correctly. This also helps save a lot of time infinding intersting insights as a PM not having to wait for analysts to provide results.

Very good for usage pattern and behaviour insights, although it is very important that the instrumentation is accurate otherwise you'll be left scratching your head as to why it makes no sense.

I have now used it across 2 companies and have a pretty good expereince.

One of the best features I like is the pathfinder(similar to user flows in G-analytics)
What do you dislike about the product?
- Learning curve can be sometimes steep for users who are non-tech background or are unfamiliar with analytics tool.
- Data instrumentation is critical. It is very important that the instrumentation is accurate otherwise you'll be left scratching your head as to why it makes no sense. Faced this in previous org but not in current.
- We have many users who have never opened amplitude(mostly from buss side and even within product) so make sure the licences you purchase will be used.
What problems is the product solving and how is that benefiting you?
I primarily work for end user adoption and although there is no direct way to associate it with business metrics and there is associated cost on adding more metrics.

Amplitude is generally where I like to begin discovery looking at frequently used features, user flows for new users, WAU/MAU/DAU and so on


    Financial Services

Go to place for real time analysis that allows to dig deeper with powerful charting tools

  • July 26, 2024
  • Review provided by G2

What do you like best about the product?
Highly customizable which allows to build different views to understand the user journey. The user streams in particular are very helpful. Amplitude is really good at joining multiple user sessions as it identifies them uniquely.
What do you dislike about the product?
Not allowing to create a pie chart for user cohorts
What problems is the product solving and how is that benefiting you?
Understanding user behaviour and patterns to identify problems in the product. Amplitude funnel allows to understand the drops and then dig deeper via user streams.