Amplitude Digital Analytics Platform
Amplitude AnalyticsExternal reviews
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Complete package - not just the data
What do you like best about the product?
The analytics are comprehensive, but it's the rest of the package I have found distinctly beneficial.
First, the Support documentation is well-organized and complete. 9 times out of 10 I can pretty easily find what I am looking for when I hit a wall. I self-taught Amplitude from just thier UI and some reliance on Support, starting from kind of zero user behavior analysis skills.
Articles and blogs are especially helpful in giving me the context for my data quieries. They help me describe what I am doing and why to others.
Last, I really need ot point out the in-app prompts that make it all work. Hover tooltips are extremely well done to keep me oriented, not going down a blind path. They really nail to in-app instrucive nature. (I oversee in-app instruction in my own software so I know what I am talking about with this).
First, the Support documentation is well-organized and complete. 9 times out of 10 I can pretty easily find what I am looking for when I hit a wall. I self-taught Amplitude from just thier UI and some reliance on Support, starting from kind of zero user behavior analysis skills.
Articles and blogs are especially helpful in giving me the context for my data quieries. They help me describe what I am doing and why to others.
Last, I really need ot point out the in-app prompts that make it all work. Hover tooltips are extremely well done to keep me oriented, not going down a blind path. They really nail to in-app instrucive nature. (I oversee in-app instruction in my own software so I know what I am talking about with this).
What do you dislike about the product?
There are several ways to get an analysis done, or best approaches. I miss having a CS person or ready-available guideperson who can get me over a hump to put me on the right path. I know what I want to know, but not always sure how to get it done. It's usually specific and I would benefit from a human being (NOT an AI) who can understand what I am trying to do and suggest a more streamlined course.
Sometimes it is hard to know if I can really trust my results.
Sometimes it is hard to know if I can really trust my results.
What problems is the product solving and how is that benefiting you?
I can can data-driven statements to help influence our design and development work.
Product data analyst
What do you like best about the product?
Amplitude Analytics impresses with its user-friendly interface and powerful data analysis. It's a valuable tool for understanding user behavior and making data-driven decisions. Highly recommended!
What do you dislike about the product?
While Amplitude is highly customizable, there are times when we wished for even more flexibility in creating custom events or tracking specific user actions.
Also, We need more customizable Table visualisation.
Also, We need more customizable Table visualisation.
What problems is the product solving and how is that benefiting you?
In the banking sphere, optimizing conversion is crucial for web and mobile apps. With Amplitude we analyze user behaviour and metrics, which directly impacts revenue and business growth.
Better than GA4
What do you like best about the product?
The out-of-box features and data amplitude comes with blows competitors out of the water. I was hesitant to use amp but so glad i did.
What do you dislike about the product?
I haven't found a downside outside of not being able to record sessions. The feature exists but its turned off on amp's side.
What problems is the product solving and how is that benefiting you?
Amplitude is allowing us to understand member and non member behavior, and identifying TOF attributes to a good vs not good user of our product.
Great!
What do you like best about the product?
Its Not an eye sore! im not getting overloaded by the layout
What do you dislike about the product?
Sometimes there are system lags but they recover quickly!
What problems is the product solving and how is that benefiting you?
customer usage, providing proof for chargebacks
A powerful weapon for Analytics
What do you like best about the product?
-> Analytics: You can learn too much about your digital product with conversion drivers, user journey, or even a funnel chart. With a powerful data governance process providing a scalable Taxonomy for self-service usability inside the platform. With an important point: Export public links of our notebooks analyses.
-> Implementation: Completely ease to use Ampli CLI
-> Integrations: Insane PLUG AND PLAY Integrations.
-> Frequency: Every single day.
-> Amazing Support by Product Minds and Amplitude Team
-> Implementation: Completely ease to use Ampli CLI
-> Integrations: Insane PLUG AND PLAY Integrations.
-> Frequency: Every single day.
-> Amazing Support by Product Minds and Amplitude Team
What do you dislike about the product?
It's really difficult to find something that I don't like inside Analytics, but nowadays the complexity of deep analyses like Personas. It is really difficult to expand for all teams.
What problems is the product solving and how is that benefiting you?
-> Understanding why the users are dropping off the funnel.
-> Understanding conversion drivers
-> Propagating self-service insights, analyses and data for all my coleagues.
-> Understanding conversion drivers
-> Propagating self-service insights, analyses and data for all my coleagues.
Best Analytics tool at present
What do you like best about the product?
It is a much more complete and flexible tool than Google Analytics (UA and GA4). I really like the Chrome extension.
What do you dislike about the product?
I can't download the information to a Google sheet automatically
What problems is the product solving and how is that benefiting you?
Help me understand what cars people are looking for and what cars they want to sell
Thoroughly enjoying amplitude from start to finish
What do you like best about the product?
Amplitude has given us a new depth of insights that previously were hidden or very cumbersome to retrieve with raw data. Especially the speed at which we can answer questions is impressive and pure joy. Knowing what we have now I would not want to miss this anymore.
What do you dislike about the product?
Thus far there isn't much I disliked. There are a few features I wished they had in regards to event timelines. Their customer supz on the other has been very prompt to help out with any questions and workarounds
What problems is the product solving and how is that benefiting you?
Any sort of user analytics and marketing related questiona on web and app
An efficient service providing insightful data, perceptive information, and smooth user experience.
What do you like best about the product?
I like how I am able to find conversion rates promptly. When I am putting together data charts, everything is so identifiable.
What do you dislike about the product?
I do wish documents can manually save when putting together charts.
What problems is the product solving and how is that benefiting you?
It's solving how I make decisions on what needs to be promoted on a consistent basis.
Go-to tool when it comes to custom in-house analytics
What do you like best about the product?
Great UI, great visuals, lots of charts for all kind of needs, reliable experimentation platform (this one I'm going to miss actually!), as a data-driven PM I can't be happier honestly.
What do you dislike about the product?
Quotas don't really make sense for in-house analytic, leading to cases when PMs are forced to decide what events they absolutely need to track and when is nice-to-have but probably won't feed into current quota limits so out of question. And it might get very expensive very fast, justifying a move to another alternative solution, which there are plenty on the market.
What problems is the product solving and how is that benefiting you?
For us it's solving all business needs, apart from actually storing event (we ue clickhouse for that). Experimentation, data analysis, trends, dashboards for each domain/surface/feature. Basically whole analytics is done in amplitude and it's a go-to place for insights into each step of user journeys.
Awesome Experience Using Amplitude
What do you like best about the product?
The best thing about amplitude is to create a number of different types of charts as per your need which actually helps us to track customer experience and improve our product and it is effortless to implement the charts.
What do you dislike about the product?
There is no such downside but yeah chart types can be improved further.
What problems is the product solving and how is that benefiting you?
By using amplitude, we are able to track our customer experience and journey on our product, and with those data we are improving our product to meet customer needs.
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