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Reviews from AWS customer

5 AWS reviews

External reviews

2,826 reviews
from and

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4-star reviews ( Show all reviews )

    chuntcha c.

Clear visuals with diagrams, but difficult navigation

  • July 09, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate the clarity of the detailed visualizations for each diagram type in Amplitude, as well as the variety of metrics available.
What do you dislike about the product?
My team and I consistently have difficulty logging in to new shared dashboards in Amplitude. The login process is quite confusing, and it’s unclear why there are different login methods for accessing various dashboards with the same account.
What problems is the product solving and how is that benefiting you?
It provides reliable data to track usability for validating the UX design.


    Carlos C.

Super complete analytics software

  • July 09, 2025
  • Review provided by G2

What do you like best about the product?
It allows me to keep track of different KPIs by myself.

I am a product designer ans I am able to generate dashboards by myself in a very easy way
What do you dislike about the product?
I think it's more related to the data structure built by the data team at my company, but soemtimes it gets really hard to find exactly the event I am looking for
What problems is the product solving and how is that benefiting you?
It helps me a lot when sharing my squad progress (on a weekly basis) with stakeholders. It's the tool we use to measure our success


    Kajetan W.

Great and multi-purpose analytics tool

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
Amplitude replaced Google Analytics for us, it's easy to use, fairly easy to implement and it's a single source of truth for us about our marketing and product efforts.
What do you dislike about the product?
It's not the best for some marketing activities and the pricing cold be better. For example we decided to turn off "Session start" event because it would consume to much of our data.
What problems is the product solving and how is that benefiting you?
We measure experiments in Amplitude, track conversion of every step of the product and analyze user paths and behaviours.


    Chloe D.

Ambitious tool, but there's room for improvement

  • July 07, 2025
  • Review provided by G2

What do you like best about the product?
Most things are laid out in a pretty easy-to-follow manner. Ample educational resources to show how clients can use the tool better.
What do you dislike about the product?
There were limitations to how much we can segment users based on behavior. Some more advanced filtering/processing had to be done outside of amplitude via multiple workarounds.
What problems is the product solving and how is that benefiting you?
I acted as a liason between the Product + Marketing team to create email workflows based on user action captured on Amplitude. Using the Hubspot x Amplitude integration as well as their webhooks capabilities, we were able to pretty quickly draw up email campaigns to support user journeys.


    Nik S.

awesome, only get troubles with session length

  • July 07, 2025
  • Review provided by G2

What do you like best about the product?
very useful instrument I would say I love it
What do you dislike about the product?
session length is not always working correctly so it brakes this type of analytics.
What problems is the product solving and how is that benefiting you?
We check all the funnels, retention and user behavior in the games. We are creating mobile games.


    Human Resources

Powerful, flexible, scalable, with some room for UX improvements

  • July 06, 2025
  • Review provided by G2

What do you like best about the product?
A/B tests managing, tracking and analysing.
Core funnels monitoring, analysing
What do you dislike about the product?
Date range selection is very painful.
Performance issues on Intel-based Apple laptops (tried on 3 different)
What problems is the product solving and how is that benefiting you?
Customers' behaviour tracking.
A/B tests managing and results reviewing
Core customer funnels monitoring
KPI Dashboards monitoring


    Aleksander G.

Unlocked product insights

  • July 04, 2025
  • Review provided by G2

What do you like best about the product?
Amplitude is a tool I can't imagine running product management without. It gave me an easy way to understand deeply actions of my users. Setup needs a bit of an engineer help but it's a straightforward, half-an-hour task. Running analyses, creating visualizations is really easy despite the variety of options. It's a number one tool for product analysis I use nearly everyday. It also helps a lot with communication with users - e.g. by creating cohorts you'd like to poke based on their activities (and later exporting them e.g. to Intercom).
What do you dislike about the product?
Recently its performance has downgraded. Not sure if it's my "fault" of having just too much data or it was up to adding more and more features.
What problems is the product solving and how is that benefiting you?
The main problem it solves is that it remove fog of war re: what my users really do in the app. Based on that I can much better slice my userbase, understand impact of the features we roll out or identify most and least engaged users.


    Consumer Services

User friendly platform, great for insights and analytics

  • July 02, 2025
  • Review provided by G2

What do you like best about the product?
I would say it is the user friendly interface, easy to use all around tool for all the parts of the operations. It is really easy to integrate other platforms and also to implement them.
What do you dislike about the product?
It could be a bit too many tools to use to get the feeling of what is needed for me and my team.
What problems is the product solving and how is that benefiting you?
Amplitude solves our overall business analytics and also allow us to go as detailed as per campaign or channel used in digital marketing


    Waleed S.

Powerful Analytics, Could Use Better Comparison Tools

  • July 02, 2025
  • Review provided by G2

What do you like best about the product?
I find the segmentation funnel charts incredibly useful, as they resolve many of my analysis questions. The event streaming feature offers real-time insights into user actions. I also appreciate the integration capabilities, especially the syncing with Snowflake, which serves both as a source and destination.
What do you dislike about the product?
I find it challenging that Amplitude does not provide much help in comparing data across different time periods. When analyzing the same funnel over two different periods, it can be difficult to understand why conversion rates might be high on one day and low on another. Amplitude doesn’t effectively clarify the distinctions in user behavior between these periods, which requires me to delve deeply into the data myself. This lack of guidance in solving the 'whys' behind different user patterns and behaviors is somewhat frustrating.
What problems is the product solving and how is that benefiting you?
Amplitude solves the dilemma of tracking user interactions not captured by BI tools, enhancing understanding with real-time event visibility and segmenting funnel charts. It streamlines onboarding by showcasing events and properties, syncing data for deeper insights and improved conversion strategies.


    Diego P.

My experience with Amplitude

  • July 01, 2025
  • Review provided by G2

What do you like best about the product?
The UI is easy to use, all available features are self-explanatory and the way data is shown to you it's easy to interpret.
What do you dislike about the product?
Would love for the alert system to go a bit more in depth i.e: possibility to schedule alerts on specific days of the month, alert frequency based on recurrence of KPI abnormally by X%.
What problems is the product solving and how is that benefiting you?
Helps me make informed decisions when analyzing app data. This helps the business know when to prioritize on investigating or fixing a potential issue and allocate resources accordingly.