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Reviews from AWS customer

5 AWS reviews

External reviews

2,828 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Retail

Empowers Teams with Real-Time Insights and Seamless Collaboration

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Amplitude Analytics is its ability to democratize data across teams. It empowers everyone — from product managers to marketers — to independently explore insights, build funnels, and validate hypotheses without relying on engineering or analytics teams. The platform’s real-time data and intuitive interface have accelerated our decision-making and improved collaboration across functions.
What do you dislike about the product?
Amplitude offers great insights, but building complex analyses or cross-product funnels can be non-intuitive for new users.Needs improvement in calculations inside array object, providing flexibility to change Home Page metrics.
What problems is the product solving and how is that benefiting you?
What I like best about Amplitude Analytics is its ability to democratize data across teams. It empowers everyone — from product managers to marketers — to independently explore insights, build funnels, and validate hypotheses without relying on engineering or analytics teams. The platform’s real-time data and intuitive interface have accelerated our decision-making and improved collaboration across functions.


    Retail

Effortless Insights and Empowered Teams with Amplitude Analytics

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Amplitude Analytics is how effortlessly it turns complex behavioral data into clear, actionable insights. Its event-based structure and intuitive visualizations make exploration simple — from identifying user drop-offs to validating experiments in real time. It empowers teams to self-serve insights, reducing dependency on analysts and creating a shared understanding of what drives product growth.
What do you dislike about the product?
Advanced queries sometimes need external tools like BigQuery for deeper analysis. That said, these are more growing pains of scale than limitations — the core platform remains intuitive and highly impactful.
What problems is the product solving and how is that benefiting you?
Amplitude helps solve the challenge of fragmented insights by bringing all behavioral data into one place. It makes it easier to understand user journeys, measure experiment outcomes, and align teams on shared metrics. For me, it’s reduced time spent on manual analysis and enabled faster, more confident decision-making — ultimately improving how we learn, iterate, and build better product experiences.


    Retail

Intuitive Insights That Link User Behavior to Business Outcomes Effortlessly

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Amplitude Analytics is how intuitively it connects user behavior to business outcomes. The event-based tracking model, funnels, and retention analyses make it easy to understand where users drop off and what drives engagement — all without deep technical setup.
What do you dislike about the product?
While Amplitude is incredibly powerful for behavioral analytics and democratizing insights, sometimes the flexibility can make deep custom analyses a bit complex without structured training. Additionally, as teams grow more data-mature, balancing simplicity for new users with advanced analytical needs can be a challenge
What problems is the product solving and how is that benefiting you?
Amplitude solves the problem of fragmented insights by bringing all event data into one place, enabling us to identify drop-offs, measure feature impact, and make faster, data-driven decisions. It has also democratized analytics across teams—marketers, product managers, and analysts can now independently explore insights without relying on engineering or BI support. This has improved our speed of experimentation, reduced decision cycles, and helped us build experiences that truly align with customer needs.


    Esteban W.

Insightful Analytics, But UI Feels Cluttered

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
It is very easy to quickly understand how a feature we have is performing and dig deep into why.
What do you dislike about the product?
It is adding too many things that give little value and cluttering the UI and product offering.
What problems is the product solving and how is that benefiting you?
Understanding what our users are doing with our product. Without this, we would be unaware of how the features that we have are being used.


    Financial Services

Intuitive Dashboards, But Wix Setup Needs Clearer Guidance

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
It’s easy to use and has a clean, intuitive interface. The dashboards are well designed, and it’s simple to track user behavior and product metrics without much setup.
What do you dislike about the product?
As an owner, it was a bit confusing to set up the connection in Wix - I had to look for YouTube videos to figure it out. The documentation could be clearer and include a step-by-step guide for this setup. Some instructions in the articles are not very detailed, so it takes extra time to find the right way to connect everything properly.
What problems is the product solving and how is that benefiting you?
Amplitude helps me understand where my users are coming from and how they interact with my product what they click, where they scroll the most, and which parts of the page get the most attention. It provides much deeper behavioral insights compared to Google Analytics, similar to what Yandex Metrica offers.


    Information Technology and Services

Versatile Insights with Easy Learning, But Customization Could Improve

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
It has versatile functionality and with little learning anyone can extract product insights they want.
What do you dislike about the product?
Some of the functionality like adding and tracking a new event that was added recently seems hidden. It would be great if the platform could be customised for user base.
What problems is the product solving and how is that benefiting you?
When we launch new features, Amplitude Analytics help with understanding adoption, analysing usage patterns and identifying bottlenecks. With an agile team like ours, every individual contributor has to think as a product person and Amplitude Analytics helps us do that.


    Himanshu G.

Excellent Analytics & Support, But Pricing Limits Event Tracking

  • October 24, 2025
  • Review provided by G2

What do you like best about the product?
Amplitude Analytics offers a wide range of charts, from basic to advanced, that address nearly all the needs you might have for product analytics. In addition, it provides effective data management tools like data alerts—which I find extremely useful—and data governance features that become especially valuable as your product grows in size and complexity. What truly stands out for me, though, is Amplitude’s customer support. Their team consistently provides thoughtful, well-reasoned responses and quickly grasps the issues I’m facing. It’s honestly the best support team I’ve ever encountered.
What do you dislike about the product?
Amplitude Analytics' pricing model is determined by data volume, meaning that the more events you track, the higher the cost. This structure discourages teams from tracking additional events, even though product teams generally want to collect as much data as possible. In our organization, this has become a significant obstacle. We have often had to implement feature flags to control which events are tracked, allowing us to disable certain events if the volume becomes too high. I believe pricing should be based on the number of users instead, so organizations can freely instrument events without constantly worrying about escalating Amplitude costs.
What problems is the product solving and how is that benefiting you?
Amplitude Analytics provides valuable insights into user behavior within our mobile apps, which is essential for enhancing our product. We have also used Amplitude to conduct AB tests, helping us optimize various stages of our product.


    Information Technology and Services

Easy Dashboard Creation, but Formula Setup Needs Improvement

  • October 24, 2025
  • Review provided by G2

What do you like best about the product?
The simplicity to create a dashboard and customize it
What do you dislike about the product?
Formula creation can be unclear (with the integrated AI znd chatgpt this became way better but still I think it should/can be made easier)
What problems is the product solving and how is that benefiting you?
Tracking software usage and details to be able to recognize value for our own users


    Information Technology and Services

Using amplitude as a developer in a small startup

  • October 24, 2025
  • Review provided by G2

What do you like best about the product?
Amplitude is what I regard as the industry standard in terms of analytics for your website. Its ease of implementation, as a developer, is great and the vast number of features it offers make our analytics and coversion analysis really easy which are critical as a small startup.
What do you dislike about the product?
As a technical user I find it relatively easy to use, but some non technical members of my team can have a hard time using and navigating the platform due to the broadness of it. Costs can scale
What problems is the product solving and how is that benefiting you?
This tool assists us in analyzing our product analytics and understanding user behaviors.


    Jade H.

Turn data into direction: My early experience

  • October 23, 2025
  • Review provided by G2

What do you like best about the product?
Turning raw event data into meaningful stories is what sets this tool apart for me. It's not just about numbers on a dashboard—the visualizations really help me link product behavior to actual user intent. The customer support has also been outstanding; the experts have guided me through understanding our events within my company and which improvements I can make, making it much easier to interpret the data and achieve the outcomes I’m aiming for.
What do you dislike about the product?
While Amplitude is undoubtedly a powerful analytics tool, the extensive range of its features can feel somewhat overwhelming initially, especially as a new user. There is a definite learning curve when it comes to understanding how events and properties should be structured to achieve the most accurate insights, particularly if our data hasn't been perfectly instrumented from the start. However, I believe that with time and the help of their support team, the experience will become much smoother.
What problems is the product solving and how is that benefiting you?
The data is presented in a layout that is easy to monitor and understand, making it highly accessible.