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Reviews from AWS customer

5 AWS reviews

External reviews

2,826 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Quick and easy to use for simple analytics task across the comapny

  • November 12, 2020
  • Review provided by G2

What do you like best about the product?
It can be used easily by people across the company. It can be also fairly realtime.
What do you dislike about the product?
It cannot do complex tasks. We have to use bigquery + chartio for that combo.
What problems is the product solving and how is that benefiting you?
Almost all experiments we run are A/B based on amplitude data. So we get a lot of value.


    David G.

Amplitude makes analytics accessible to the entire org

  • November 12, 2020
  • Review provided by G2

What do you like best about the product?
Amplitude's greatest strength comes from its accessibility. There will always be a need for Data Scientists and Analysts and Engineers, but sometimes you need a quick answer without having to go through a lot of process to request it. "How often do users click the 'more information' tooltip on my product page?" Amplitude is great at putting this level of access into non-technical users' hands and empowering them to make data-informed decisions.
What do you dislike about the product?
Amplitude charts don't always render exactly how I want them to, and there is no way to, for instance, swap or relabel X and Y axes. Most of the time the charts are good, but in the instances where they don't quite tell the story I want, I end up having to export the data and run my own chart.
What problems is the product solving and how is that benefiting you?
We use Amplitude to generate questions. Where is there concerning levels of funnel attrition? Which types of users aren't converting as well as we would like? Who are our most (and least) valuable users, and at what point in the user journey does that gap begin to widen?
Recommendations to others considering the product:
Amplitude is not a replacement for your entire analytics stack, but it is a great way to get data into more people's hands. If you're looking for a way to empower non-technical team members with data, then Amplitude is a great solution for that.


    Food & Beverages

Variety of options

  • November 12, 2020
  • Review provided by G2

What do you like best about the product?
I really like that you can build so many different types of charts, make lots of different user groups, and perform many kinds of detailed analysis.
What do you dislike about the product?
Sometimes it's hard to know what the events in Amplitude are actually referring to.
What problems is the product solving and how is that benefiting you?
Amplitude is helping me understand customer behaviour better!


    Carol M.

Excellent analytics system for collecting helpful data and metrics

  • November 06, 2020
  • Review provided by G2

What do you like best about the product?
This tool is quite intuitive to use for product analytical purposes, I like the way you can create custom groups of events, it also offers an excellent customizable control panel, also the charts and dashboards update automatically, the platform simply extracts and it organizes a lot of information by itself, makes product analytics much easier, it also integrates to database events with query workflows, it also has real-time analytics so you can know what is happening at all times.
What do you dislike about the product?
Since I am using this product I have not had any problems, it is very easy to use and it is a great way to be close to users, I have nothing negative to say about this software.
What problems is the product solving and how is that benefiting you?
It is an excellent tool especially for analysis, now it is much easier to keep track of all my information without complex queries or scripts, without complicated models or codes, it also allows me to closely monitor the performance of our entire product with very little additional elevation, it also provides a wide variety of charts and tools to help us conduct a more detailed investigation.
Recommendations to others considering the product:
I recommend the use of this product for its excellent performance and ease of use, it is ideal for any user in general.


    Computer Software

Core tool for our product, growth and data teams

  • November 05, 2020
  • Review provided by G2

What do you like best about the product?
Easy to use, quick to learn, flexible. Allows building of funnels and monitoring of events with no problem, and advanced segmentation is simple once set up.
What do you dislike about the product?
Advanced features not as intuitive or useful for our use case. Time frames are limited in some cases, and for our product (which has a 14-day trial), this was limiting.
What problems is the product solving and how is that benefiting you?
We track user funnels for our signup, activation and conversion periods, and use Amplitude for all our experimentation tracking as well.


    Computer Software

We are using Amplitude to track our app events and business related KPIs.

  • October 31, 2020
  • Review provided by G2

What do you like best about the product?
The breakdowns and time specific examination of the reports allows us to rapidly change the product.
What do you dislike about the product?
Aggregated functions are hard to examine from time to time.
What problems is the product solving and how is that benefiting you?
Revenue reporting, In App Purchases, In App Events and business specific categorization of users


    Management Consulting

Easy to use, valuable tool to analyze user behavior and share tables across a team

  • October 21, 2020
  • Review provided by G2

What do you like best about the product?
The ability to create my own tables and segments and have my own analytics space while collaborating with teammates
What do you dislike about the product?
Some dev support is needed to fully set up events
What problems is the product solving and how is that benefiting you?
I'm using Amplitude to track user behavior in my product. It's a reasonably user-friendly site that is very powerful and I have a lot to learn to realize its full capabilities


    Computer Games

Easy to use

  • October 11, 2020
  • Review provided by G2

What do you like best about the product?
Ease of use, nice to create new dashboards
What do you dislike about the product?
the free plan is cool, but to get the real benefits must pay for enterprise solution
What problems is the product solving and how is that benefiting you?
ability to visualize with ease
Recommendations to others considering the product:
its cool to use and nice


    Lucila P.

Great product and awesome support - kudos to Tracy Guo!

  • September 29, 2020
  • Review provided by G2

What do you like best about the product?
The product is extremely useful to understand user behaviour, quickly identify pain points and understand how users are moving from one step to the next (how quickly, how successful, etc)
It is overall intuitive (for BI users) though there are certain caveats you have to be careful about (normal and expected with any BI tool) :)
The analyses you can perform are very powerful and can definitely shape the direction of the product to have a higher impact on KPIs

The support has been amazing, specially Tracy Guo who followed up on an issue on their end even 1 month after it happened (and considering we are on a free plan)! Amazing! Kudos to her!
What do you dislike about the product?
The way to collaborate with other people is not ideal (we are on the free version, I believe the paid version is better on this aspect).
What problems is the product solving and how is that benefiting you?
Pain point identification, QA events, understanding anomalies, time to perform an action, qualitative analysis on sample of users to the user lookup, etc


    Hospital & Health Care

Best thing ever

  • September 29, 2020
  • Review provided by G2

What do you like best about the product?
It really is able to segment user data so well! Way better and easier to create dashboards than Google Analytics
What do you dislike about the product?
Creating certain metrics is still a bit confusing, if there were more intuitive guides that would be useful.
What problems is the product solving and how is that benefiting you?
I'm solving the issue of lack of product analytics on our team and really creating that from the ground up.