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Reviews from AWS customer

5 AWS reviews

External reviews

2,826 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

Simple but powerful

  • November 23, 2020
  • Review provided by G2

What do you like best about the product?
Amplitude is the perfect central repository for our analytics data. It helps us better understand user behavior, optimize features for retention and conversion, and onboard new users more effectively by understanding their user journey.
What do you dislike about the product?
Some features that are locked behind paid tiers would be helpful to have. For example, the user cohorts feature isn't directly available under the free plan, but we're able to create groups of users that help us accomplish a similar task.
What problems is the product solving and how is that benefiting you?
We use Amplitude to track cohorts, key feature usage, and retention. We have been able to more effectively reach out to users when there are problems, build new features that solve bottlenecks, and overall are able to more effectively build software.


    Computer Software

Great product with a high quality vs price date

  • November 23, 2020
  • Review provided by G2

What do you like best about the product?
It is pretty easy to set in place and to put together all your relevant metrics and KPIs
What do you dislike about the product?
You can not evaluate paid feature without moving forward
What problems is the product solving and how is that benefiting you?
Better understand our customer journey, including onboarding and adoption


    Robert L.

Pretty great tool

  • November 23, 2020
  • Review provided by G2

What do you like best about the product?
It's quick & easy to get charts for every product question. We look there with the entire company every week, everybody has access. Whenever we have a new question about something, we whip up Amplitude and create a chart.
I also like the ability to create reports - which are similar to notebooks. They give the ability to tell stories, with numbers, charts, and also descriptions.
Also, the price was great in the start up tier. It was very generous.
What do you dislike about the product?
The collaborative features in some places aren't great - especially co-creating dashboards. There is no option to add everyone as an editor for every new dashboard by default, you need to add members one by one. Therefore when someone wants to edit a dashboard by somebody else, it's quite tedious to ask for permissions.
The UI is a little bit slow for a modern app.
What problems is the product solving and how is that benefiting you?
Product analytics. It's easy to get insights quickly. With previous vendor we were a little bit suspicious about the numbers it produced, but with amplitude it looks more correct.
We quite like the flexibility of the tool too. It's very nice to be able to create a chart quickly and share it with the rest of the team right away.
Recommendations to others considering the product:
The free tier is very generous. Startup program is excellent too. Consider integration using Segment.


    Consumer Services

Great UX, but unfortunately siloed analytics

  • November 23, 2020
  • Review provided by G2

What do you like best about the product?
The ability to create a chart super quickly. And the variety of chart types (funnels, segmentation, etc.)
What do you dislike about the product?
The fact that the API doesn't allow you to query past events and GET the events corresponding to different filters.
I know there's a SQL query add-on, but seems so expensive given the use case
What problems is the product solving and how is that benefiting you?
We're using Amplitude mainly to monitor our users' actions and sanity-check the user experience, but also to aggregate some numbers to support our growth strategy.


    Rae A.

Must have tool for new generation of data analysts

  • November 23, 2020
  • Review provided by G2

What do you like best about the product?
Simple yet powerful UI, documentation, guides
What do you dislike about the product?
I've heard about new features, and I wasn't able to try them. I think it might convince me to buy a pro version, but people have to try it first.
What problems is the product solving and how is that benefiting you?
Analytics that we can't track in tools like FullStory anymore because we are growing. That's why we use Amplitude and funnels to know our user's flow.
Recommendations to others considering the product:
Save your time and try Amplitude Analytics first.


    Internet

The best analytics tool for growth

  • November 23, 2020
  • Review provided by G2

What do you like best about the product?
The user event stream. It not only allows for behavior analysis, but it also proved to be a great tool for engineers in debugging problems at scale.
What do you dislike about the product?
It would be nice to not have to know the organization name in order to log in, but rather have them associated w/ your account.
What problems is the product solving and how is that benefiting you?
We use amplitude for everything, but as an engineer I can more easily debug hard to reproduce problems.


    Harsh J.

Hands down! Best Product Analytics tool on the planet!

  • November 23, 2020
  • Review provided by G2

What do you like best about the product?
The sheer ease of analytics. I can make all the different types of cuts and it is very easy to analyze. I can even create custom events and mathematical operations. It is extremely agile and fast.
Looking at trendlines and tracking user journeys has been a cakewalk since we implemented Amplitude.
It is also very easy to use and intuitive for all my colleagues to create their own experiments and funnels.
What do you dislike about the product?
No universal filters on dashboards. Should have minimum filters on Dashboard itself.

countless accidental clicks happen on the dashboard. Chart clickability should be restricted on Dashboards

Universal date change should be a feature that should help with changing dates across all segments at once. This would help save a lot of time.
What problems is the product solving and how is that benefiting you?
Tracking everyday product funnels.
Solving different problem statements.
Tracking product KPIs.
Tracking release stability.
Checking trend lines of new and old features. Help compare the performance of a feature in different versions.
Quickly identifying issues with a release through Amplitude has helped us immensely.
Recommendations to others considering the product:
Please go ahead. Make sure you have built your app with proper event details. Amplitude will take care of the rest


    Kobi C.

Nice system

  • November 23, 2020
  • Review provided by G2

What do you like best about the product?
The dashboard option allow me to share insights with Colleagues and customes
. The public link for dashboards is wonderful
What do you dislike about the product?
No sql query on free plan
Not enough custum formula options
No public link for a signal chart
What problems is the product solving and how is that benefiting you?
Grafical visualsition of data .
Sophisticated and clear analysis can be created easily with a few clicks
Recommendations to others considering the product:
A great tool that keeps developing all the time.
Easy to manage and yet very powerful


    Internet

Solid Product Analytics Platform

  • November 23, 2020
  • Review provided by G2

What do you like best about the product?
Amplitude offers the ability to understand user behaviors at a granular level, and is particularly helpful is helping us track our conversion funnel and the drop off points within that funnel.
What do you dislike about the product?
It would be helpful for those on the starter plan if Amplitude offered the ability to upgrade specific premium features a la carte as opposed to requiring to upgrade plans to get access to all of the premium features. We don't need the growth plan from a traffic/events volume perspective, but would like to access a couple of the growth plan features like pathfinder.
What problems is the product solving and how is that benefiting you?
Amplitude helps my team understand which products are more/less popular, to break down user behaviors between different user segments, and to identify where we have opportunities to improve within our conversion funnel.
Recommendations to others considering the product:
Amplitude offers great, responsive customer support even for those on its free starter plan.


    Gustavo M.

A fantastic analytical tool for product teams

  • November 23, 2020
  • Review provided by G2

What do you like best about the product?
Amplitude is a fantastic analytical tool for product teams, being flexible enough to perform with casual and power users. It has a nice learning curve, with some basic functions easily accessible for beginners and also some more in-depth features for more advanced user. It's really easy to do some exploration and collaborative analysis due to the individual (permalink) url, so if you find something interesting you can just save the url (and even share with others), without needing to save or worry about remembering the parameters.

As a Product Designer, amplitude is very handy for follow up routines on features (mainly after the deploys) and is a white canvas for quantitative discovery (research), while bringing insightful data from your user data base (devices, time session and so on).

For feature teams, there is a chrome extension for you to check the events on your product and make sure that the events are properly set and it is quite handy for debugging any front-end bug mysteries.
What do you dislike about the product?
The fact that you can't use events that had 0 interaction on charts. It would be super to have this, as it would able us to create dashboard while still on development/testing (staging) before the feature goes live.
The are some minor UX/UI issues, that could be avoided with labelling, such as the "freestyle" when searching for a parameter always results in a blank search. And the chrome extension (for checking the events) is super helpful but can be a little buggy.
What problems is the product solving and how is that benefiting you?
Amplitude helped us do a proper follow up on features released and understand/quatify their impact on our business. Is is a great tool for initial discoveries and minor researchers where a qualitative approach isn't suitable. And amplitude has proven itself as a nice validation tool for our priorization routines, by working as easy to use data repository, it is really handy for checking and validating ideas on the fly.
Recommendations to others considering the product:
Amplitude is an amazing tool for product teams everywhere, it can truly boost the usage of analytics in your teams daily routine . And, with a free subscription it is a no brainer to try it out for yourself.