Amplitude Digital Analytics Platform
Amplitude AnalyticsExternal reviews
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Pretty good once you get used to it's way of thinking
What do you like best about the product?
Once you get used to it very fast to analyse new problems.
What do you dislike about the product?
You have to frame your mind as Amplitude thinks about the problem. Not a flexible tool, but that's what makes it user friendly because they are opinionaated about how you use it.
What problems is the product solving and how is that benefiting you?
Engagement, feature retention
Recommendations to others considering the product:
Know you can't easily export. Store your metrics in an intermediary so you can query them directly seperately.
I know everything about my product and users with Amplitude
What do you like best about the product?
— Great overview dashboards
— Ability to track every user action and create all the possible funnels
— Easy to set up
— Internal event database
— Easy sharing and integrations
— Ability to track every user action and create all the possible funnels
— Easy to set up
— Internal event database
— Easy sharing and integrations
What do you dislike about the product?
— Complex UX, but this is a huge platform, so you need to be ready for it
What problems is the product solving and how is that benefiting you?
— Analyzing new features performance
— Analyzing user behavior on the product pages
— Analyzing user behavior on the product pages
A comprehensive data analytics tool
What do you like best about the product?
Amplitude offers a lot of in-depth data analysis features but showcases them in an easy to use way. The wide array of tools make it very easy to gain business insight from all kinds of data. It's also very customizable, we are indexing our own events from our app and can add our own properties to filter off of.
What do you dislike about the product?
Nothing comes to mind, of course they will think of features to make it better but I can't point an area of weakness yet. I guess the time taken to move between the site could be improved.
What problems is the product solving and how is that benefiting you?
We are gaining insight into user behaviour, retention and overall growth. It helps us make business decisions on which paths to pursue and which to drop.
Recommendations to others considering the product:
I think improving the speed of the site would help greatly. Right now it is the biggest bottleneck in terms of workflow. Optimizing the site for speed in the creation and also viewing of charts and data alike. Aside from that, we did find the timeliness of the data did matter as well. Being able to see more instant funnel conversion data would be of great help.
Amplitude free version
What do you like best about the product?
- The support of Amplitude teams who where really present
- The possibility to have a lot of features with the free version
- The possibility to have a lot of features with the free version
What do you dislike about the product?
It looks a bit hard to use at the beginning
What problems is the product solving and how is that benefiting you?
- Understanding how our product is used,
- Who are our power user
- top KPIs
- Who are our power user
- top KPIs
Recommendations to others considering the product:
make sure you have the right team to implement it. Because tracking everything could take a lot of teime
Must have for any PM
What do you like best about the product?
* Easy funnel analysis
* Importing of cohorts from LaunchDarkly
* Importing of cohorts from LaunchDarkly
What do you dislike about the product?
* Feature bloated. I only use about 10% of the functionality.
What problems is the product solving and how is that benefiting you?
Understanding our funnels much better.
Research for using functionality
What do you like best about the product?
The possibility to transfer custom parameters to and uploading data from Amplitude.
What do you dislike about the product?
There is no possibility to see users sessions time depending on hits parameters
What problems is the product solving and how is that benefiting you?
How users use new functionality of sites, which way they go to conversion
Versatile analytics tool
What do you like best about the product?
Amplitude has a range of features that may be used by a large company as well as a small startup. You can use it for complex analysis, and at the same time to quickly create a simple chart to check your hypothesis. As a startup, we appreciated their yearly scholarship. It helped us to get valuable insights from the usage of our app. Also, we understood how to use Amplitude, what we need and what we need at this point but will definitely need in the future.
What do you dislike about the product?
The interface is kinda hard to pick up quickly, needed about 1,5 months just to understand features.
What problems is the product solving and how is that benefiting you?
We are looking at the usage of our app to understand the key features. Also, we track the usage of new features after releases to find out what users like and what they do not like.
Very powerful and inexpensive tool!
What do you like best about the product?
The ability to create segments to monitor the behaviour of certain types of user. The number of Charts and Dashboards that I can create also has no limit, or at least I haven't found it yet!
What do you dislike about the product?
Lack of training or support when on the free plan, and the price for the entry level paid plan.
What problems is the product solving and how is that benefiting you?
We can monitor user activity to see what features are really useful to them and which are not being used.
Recommendations to others considering the product:
Be aware that with the Free Plan you get no support, implementation or training. We had to contract this out to a third party.
Great choice when it comes to Product Analytics for an early stage start up
What do you like best about the product?
First off, the free plan has more than enough to get started and set up your product analytics. + our application for a scholarship plan was accepted which gave us access to the full platform for a year.
Some of the features make analysis a piece of cake. For example: you can do cohort analysis and retention analysis in a couple of clicks and the insights are great + easy to consume.
You don't need to be familiar with the tool to get started with it. My colleagues can come in and check the dashboards.
Some of the features make analysis a piece of cake. For example: you can do cohort analysis and retention analysis in a couple of clicks and the insights are great + easy to consume.
You don't need to be familiar with the tool to get started with it. My colleagues can come in and check the dashboards.
What do you dislike about the product?
You need at least one person to manage the workspace and make sure everything is up to date. Might not be a problem in a bigger organization but for a smaller org, you need someone who will make sure Amplitude events are part of every feature release and are being tracked correctly.
Sometimes, I feel limited by the charts customization options. Maybe some new charts are due?
Sometimes, I feel limited by the charts customization options. Maybe some new charts are due?
What problems is the product solving and how is that benefiting you?
All my product analytics is done on Amplitude.
We use it to drive product direction.
Tracking growth.
Keeping a close eye on new feature adoption.
We use it to drive product direction.
Tracking growth.
Keeping a close eye on new feature adoption.
Recommendations to others considering the product:
I'd recommend Amplitude Analytics to the early-stage startups who are trying to set up product analytics. It will definitely make it easier to stay on top of your product and the implementation is not hard at all. Just make sure you have got some individuals on your team who can take ownership of implementing and maintaining Amplitude.
Potentially powerful but could do more
What do you like best about the product?
I feel like there is a lot of data being collected that's really valuable. It gives me a much better view of our product than I would have had otherwise. The ability to create charts embedded in dashboards, which can then be embedded into team spaces is really powerful. It gives our teams data points for understanding engagement, rather than just guessing
What do you dislike about the product?
I feel like, despite the volume of data collected, there are limitations to the things I can do with that data. For example, I'm not able to do much or any analysis with it. Also, some of the UI isn't the most intuitive, so setting up meaningful dashboards isn't always straightforward. I feel like I may benefit from some training but I'm not sure if there is an account manager for that.
What problems is the product solving and how is that benefiting you?
We have multiple parts of our product. I'm using Amplitude to understand who is using which parts and how much. This is allowing me to see who key users are in our accounts, who the best people to approach are for getting feedback and to understand potential issues with our product that need to be addressed
Recommendations to others considering the product:
I think it's important to know what Amplitude can and cannot do. It's a very powerful tool, but I don't think it can be used as the only system for customer success or even client engagement. It can facilitate those though. I think there's a strong chance I'm not making the full use of the system as I feel like there's a lot of data not being utilised
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