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Reviews from AWS customer

5 AWS reviews

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2,828 reviews
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5-star reviews ( Show all reviews )

    Banking

Empowering Product and Teams with Amplitude

  • October 03, 2024
  • Review provided by G2

What do you like best about the product?
Segmentation and Behavioral Analytics done best.
Compared to other tools, the ease of use is great and doesn't require a technical background.
Big companys as well as small can benefit from the daily use.
Quantitative analysis is made easier with the export of data.
What do you dislike about the product?
Is not easy to implement, especially if there's a small engineering team.
Data schema can become complicated and if there is not continous tracking, events and alerts can become a problem.
Costs can be high for a small company.
What problems is the product solving and how is that benefiting you?
Amplitude es used as our premier product analytics tool for a financial app. Helping us understand user behavior and prioritize which feature should be changed next. Amplitude helps us increase retention and improve flows that can cause friction with users. Also we are able to conduct experiments and measure outcomes that directly impact the product.


    Financial Services

Great easy to use - analytical event tracker in market

  • September 26, 2024
  • Review provided by G2

What do you like best about the product?
It is really easy tonyse and set up dadhboards. Anyone with limited knowledge can set up analytics and test - with just the knowledge of the domain they are using it for
What do you dislike about the product?
Unlike full-story - there isnt a feature to record the flows - like real time screen recording of flows
What problems is the product solving and how is that benefiting you?
Understanding user flows on my conpany's app and set up product analyticwls


    Environmental Services

Understanding all our user base data in a distance of a few clicks

  • September 25, 2024
  • Review provided by G2

What do you like best about the product?
One thing that stands the most with Amplitude is how easy it is to setup dashboards with the most relevant data around specific areas of the business or product.
On top of that, being able to navigate through what our end users experience and how they interact with our platform makes it a breaze when trying to understand patterns of usage.
What do you dislike about the product?
Can't think of any case when Amplitude wasn't able to handle what I expected from the tool.
What problems is the product solving and how is that benefiting you?
Amplitude is the backbone for the aquisition and plotting of data done within my team, from native apps to web interfaces.


    Consumer Services

Easy to use.

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
As a marketer, managing and reporting on complex campaigns requires us to track a wide variety of metrics, from audience segmentation and success rates to custom events and attributes. Amplitude makes this easy by offering a user-friendly platform for non-technical backgrounds to build and customize reports. We're able to view campaign performance through multiple lenses—providing insights that our CRM reporting alone cannot. Whether we need high-level overviews, deep dives into specific audience behaviors, or quick reports. Amplitude is the tool to measure and analyze results effectively, allowing us to make data-driven decisions across our marketing efforts.
What do you dislike about the product?
There are discrepancies between Amplitude and our data lake. Using Amplitude to export segments or report on campaign results requires a caveat that the results are directional.
What problems is the product solving and how is that benefiting you?
Amplitude enables us to create complex dashboard to track product and campaign performance. With Amplitude, we're able to view campaign and product performance through multiple lenses such as funnel, segmenting, cohorts, etc...


    Airlines/Aviation

Easy to learn, create charts and collaborate

  • September 11, 2024
  • Review provided by G2

What do you like best about the product?
I like the easy to learn and start charting. Then to collaborate is even easier.
What do you dislike about the product?
the root cause analysis is not smart enough to detect all variables involved into the root cause of an issue.
What problems is the product solving and how is that benefiting you?
how users interact with app


    Information Technology and Services

Amplitude Analytics is easy to use and have great features but little costly to setup

  • August 29, 2024
  • Review provided by G2

What do you like best about the product?
Amplitude got very intriguing user interface and customizable dashboars which can be used. It also provide flexibility in terms of choosing type of 3rd party tools we want to connect with it or which programming language we need. It also provide a detailed documentation which is easy to go through and set up the system and a good customer support which is availble to help. Also not for forget about real time data collection and event tracing which helps alot in getting insights.
What do you dislike about the product?
I think, for new startups and not that well eastablished ones , it can be little costly to set up. Also, the process of giving permissions to additional users could take some time as its little complex. There are also few advanced features which might not be that simple to set up and use.
What problems is the product solving and how is that benefiting you?
Amplitude is one of the best platform to use for getting insights about our product and how users interact with it. It helped us understanding which all locations our product is being used, how much it is being used, whats the normal traffic and how much new users we are getting. Also help in understanding what most of the users uses, how they prefer to go through our product and what intrigues them the most and where they feel issues, which helps in redesigning the product and making it more preferable among users.


    Market Research

Best analytics tool to track product metrics

  • August 28, 2024
  • Review provided by G2

What do you like best about the product?
Amplitude helps me to track key events, visualize funnels, and cohorts. I use it very often. They have straightforward documentation and implementation guides.
What do you dislike about the product?
Quite difficult to learn at first due to many features and options to choose
What problems is the product solving and how is that benefiting you?
Understanding user activities, key events, funnels, retention


    Max E. S.

Pro-level Product Analytics with off-the-chart Support

  • August 28, 2024
  • Review provided by G2

What do you like best about the product?
The involvement of the full customer support & development team behind Amplitude ensures that your path to adoption and VALUE taken from its usage is successful in the short term. I honestly have yet to see a cloud-based solution/platform that dedicates itself to your succesful adoption like Amplitude. Webinars, office hour sessions, pre-recorded traininings, power user showcases, Slack community, wow, it provides a much needed degree of assurance for you to get your feet and hands deep into an innevitable complex solution.

It is easy to implement and integrates pretty easily with pretty much any data streams you may have in your company, allowing you to slice and dice your server-side and/or client-side data with ease. The reporting flexibility used to actually back-fire due to the inherent complexity in the subject matter of this CDP'ish product analytics platform, but with it's newly released UI [August, 2024], Amplitude places it's signature advanced product analytics tools on par with GA4 in regards to ease of use, without sacrificing its data manipulation and reporting strengths.
What do you dislike about the product?
The inherent complexity of the reporting capabilities may prove to be overwhelming at times, that said though, Amplitude has been making strong advancements in organizing their reporting structure and providing a more intuitive UI that allows the user to easily navigate thu pre-established reporting templates and still allow you to dig into the complex reports if you want/need to.
What problems is the product solving and how is that benefiting you?
- Visitor segmentation and analysis
- Cohort segmentation and analysis
- Dashboarding client-side analytics


    Financial Services

Must-have for product analytics

  • August 27, 2024
  • Review provided by G2

What do you like best about the product?
Amplitude is amazingly easy to use and full of amazing features. I use it everyday to ensure I'm making the best decisions for our customers.
What do you dislike about the product?
Sometimes there are so many features, it's hard to keep track what you can do.
What problems is the product solving and how is that benefiting you?
- Measuring conversion
- Understanding customer behaviors and paths
- Identifying unexpected behaviors


    Sairam R.

Review on Amplitude

  • August 26, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use, Indepth analysis, Creating dashboards, Quick analysis, good customer support.
What do you dislike about the product?
Integrated with slack, but won't get alerts most of the time.
What problems is the product solving and how is that benefiting you?
Amplitude is a powerful tool which helps me in doing indepth analysis on the lot of problems. Few features like data table, cohort comparsion saves lot of time in doing analysis. Can create cohorts and user journeys without any fuss.