Amplitude Digital Analytics Platform
Amplitude AnalyticsExternal reviews
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Smooth onboarding, very potent tool
What do you like best about the product?
Unique offering. As we are growing, it is unavoidable to have nomenclature changes. Amplitude fills this gap by providing the flexibility in mapping through taxonomy.
What do you dislike about the product?
It has taken us a lot of time to train our employees who will use it. Something out-of-the-box is what most people are used to.
What problems is the product solving and how is that benefiting you?
It has helped us see some complex paths that we could not track earlier. The taxonomy has helped us avoid rework.
Recommendations to others considering the product:
If you are a growing company and you need a tool that does not make your rework as you go about changing your events, then this is the tool. Taxonomy feature really helps in mapping and saving time as the team starts tracking more events. Without losing pervious data, you can go about doing you job. Also, being able to connect with external tools especially our CRM was a cool thing.
I would recommend doing one on one training for your primary users. It is such a potent tool that it would make sense for the facilitators to map out the use cases and train the team accordingly.
Amplitude team's support is exceptional. The on-boarding was smooth. They were available at the right time for us despite geographic limitations. They are genuinely concerned about the success of implementation. Their experts have helped us get most out of the tool during the initial days itself.
I would recommend doing one on one training for your primary users. It is such a potent tool that it would make sense for the facilitators to map out the use cases and train the team accordingly.
Amplitude team's support is exceptional. The on-boarding was smooth. They were available at the right time for us despite geographic limitations. They are genuinely concerned about the success of implementation. Their experts have helped us get most out of the tool during the initial days itself.
Very powerful analytics platform
What do you like best about the product?
The speed (Some seconds) to make any analysis from very low level to aggregated data
What do you dislike about the product?
When they are errors in the past from our side or amplitude’s side it’s very difficult to correct them retroactively
What problems is the product solving and how is that benefiting you?
I want to understand the user journey and compare the behaviors and KPIs during AB Tests
Pretty good! Need to improve on-boarding experience
What do you like best about the product?
Parameter feature like developer experience is convenient and appreciated! the visualization which could be broken down into details is easy to track down users.
What do you dislike about the product?
the Onboarding experience is a pain, there are a lot of things you could do with amplitude, but at first, it's confused to know where to start, it might be helpful to have a step by step guided tour with different use cases.
What problems is the product solving and how is that benefiting you?
Behavior analysis with product. Getting more and detailed understanding on users.
Powerful analytics, easy to use
What do you like best about the product?
Pathfinder chart for workflow discovery in-app
What do you dislike about the product?
Complicated instrumentation at Enterprise when I was at Rally Health (UHG company)
What problems is the product solving and how is that benefiting you?
Product launch, workflow discovery. Most benefits around ease of exploration without committing to a dashboard view.
amplitude is great!
What do you like best about the product?
ease of use, variety of visualizations, admin features
What do you dislike about the product?
lack of integrations with 3rd party products, namely intercom
What problems is the product solving and how is that benefiting you?
better understanding our behavioral metrics
Have better conversations and make data driven decisions
What do you like best about the product?
Once we launched Amplitude our team started having real conversations about priorities, OKR and our roadmap. I can't recommend Amplitude enough, it easy to use, their pricing model lets you add as many users as you need. This spread a data driven culture like wildfire.
What do you dislike about the product?
There are some small ease of use enhancements that I would like them to work on, but they are so minor compared to the benefits.
What problems is the product solving and how is that benefiting you?
We use Amplitude to answer questions like:
- What should we work on?
- What feature should we depreciate or invest less in?
- What should we work on?
- What feature should we depreciate or invest less in?
Great user experience
What do you like best about the product?
I really like that its really easy and intuitive to visualize a ton of data. You don't need to be an analytics expert to be able to see the basics of your conversion funnel, main customer segments, etc. Also really appreciate that they're constantly adding new features and functionality! Really been liking the Pathfinder functionality recently to track where our customers go after hitting errors.
What do you dislike about the product?
Our company funnel is fairly flat so some of the prediction tools aren't as helpful. I also wish there was a way to determine conversion for back to back events, versus steps within a given time frame.
What problems is the product solving and how is that benefiting you?
We use Amplitude to look at what our customers are doing in our app, where we're losing people in a conversion funnel, and especially for a/b test result analysis and segmentation.
Great analytics tool
What do you like best about the product?
The user interface and how powerful it is to use
What do you dislike about the product?
It takes some time to learn how to get the most out of it
What problems is the product solving and how is that benefiting you?
Cohort analtysis, north star metric tracking and conversion funnels
Beautiful visualizations with impactful data
What do you like best about the product?
Allows us to easily funnel users and understand where they're dropping off or having difficulty with our platform. Visualizations are easy to build and understand, and easy to share.
What do you dislike about the product?
It's a little more difficult/less intuitive to build more complicated visualizations or do custom calculations or modifications with the data within the visualizations.
What problems is the product solving and how is that benefiting you?
Amplitude helps us understand our user conversions and better understand how users are interacting with our platform so we can build better services.
Clean and easy to use interface
What do you like best about the product?
I'm a new PM and absolutely love how easy it is to get product metrics and data fast. Recently, with the daily emails, I noticed a spike in usage (5-8X normal daily usage) and I was able to use the tools in Amplitude to track down the specific customers causing this spike.
What do you dislike about the product?
It's a little difficult to get started, I struggle to understand the power of the tool and wish I could become an Amplitude ninja soon.
What problems is the product solving and how is that benefiting you?
Tracking usage data and API calls across a few products within a portfolio. Recently, with the daily emails, I noticed a spike in usage (5-8X normal daily usage) and I was able to use the tools in Amplitude to track down the specific customers causing this spike.
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