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Reviews from AWS customer

5 AWS reviews

External reviews

2,828 reviews
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4-star reviews ( Show all reviews )

    Antoine A.

Powerful anayltics tools, great for company wide self service

  • May 06, 2021
  • Review provided by G2

What do you like best about the product?
UI is very straightforward, with lots of possibilities for analysis. It's easy to onboard colleagues in the tool so they can view data or even make their own graphs. Documentation is handy and Amplitude has a lot of great resources and webinars on the subject matter.
What do you dislike about the product?
I want the ability to change the time period for a whole dashboard without having to reconfigure every chart. Sharing ownership of graphs so a whole team can edit a dashboard could be improved.
What problems is the product solving and how is that benefiting you?
We use Amplitude to understand how our users use our features. Our feature success metrics and north star metric are tracked and communicated to the whole company in Amplitude. We monitor adoption and engagement tightly for all deployments and our Customer Success team is autonomous. Amplitude allowed us to transfer our cumbersome legacy analytics system to a fully self service and transaprent solution.
Recommendations to others considering the product:
A solid proposition in the Product Analytics market. Paid version for complete feature set is quite expensive but the free version already provides a lot of value.


    Cam M.

My Most Used Analytics Tool

  • May 05, 2021
  • Review provided by G2

What do you like best about the product?
The best thing about Amplitude is it's ease of use, particularly as someone with minimal programming abilities. I don't need to use any programming to analyze my data or understand my users.
I also really like the ease at which I can create dashboards and share them with my team. I am able to create multiple dashboards for myself to analyze different parts of my product, but also create a dashboard for the CEO and marketing team.
What do you dislike about the product?
My biggest difficulty with Amplitude is the retention analysis. It does work properly and I can get the numbers I am looking for, but I find that it can be hard to read the different types of retention. I would also like to be able to see an average over a period versus strictly specific days. I.e. what is my average 7 day retention over a 1 month period.
I also find wish it had some capabilities more similar to a BI tool. For most things Amplitude is great but because it only works on events over a period you can't get a good holistic view of your product. I.e. total registered users, or total transactions. Most analyses are limited to 90 days
What problems is the product solving and how is that benefiting you?
I use it to understand our product and how it is being used. I analyze all of our users interactions with the products using Amplitude. The most significant benefit has been analyzing where users drop-off when going through our main funnel which has allowed us to focus development on improving the problematic areas of our website.


    Alexandr G.

Amplitude Analytics Review

  • May 05, 2021
  • Review provided by G2

What do you like best about the product?
Funnel Tracking for conversion rates by event
What do you dislike about the product?
It's difficult to say what I would dislike about Amplitude. The interface is straightforward and easy to integrate—possibly better data extraction and compilation through excel docs.
What problems is the product solving and how is that benefiting you?
We have been looking at conversion rates for our customers using event tracking. The benefits to doing this have been seeing where we have the largest pain-points regarding customer drop-off rates.


    Matthieu G.

Actionable and easy to set up

  • May 05, 2021
  • Review provided by G2

What do you like best about the product?
Amplitude is easy to set up. After the technical implementation, you get actionable data and insights in a few minutes. It is straightforward to learn how to create valuable charts and visuals based on aggregate data.

On the other hand, Amplitude also has enough granularity to dig deeper into your users' behavior. It allows you to follow the journey of individual users using the user path and user stream features.

I also like the fact that they are many options to segment events and users, which allows you to create ad-hoc visuals for anything you need.

Finally, the presence of a free starter plan makes it very easy for start-ups to try out this tool.
What do you dislike about the product?
Not a lot of options to customize the look and feel of your charts.

After creating a dashboard with multiple charts, there is no easy way to update all charts simultaneously (for example, changing the dates or segment). You have to go into each chart individually, make the change, and save it. It feels a bit clunky.

I would have liked to be able to export the entire data for some user segments or events.
What problems is the product solving and how is that benefiting you?
It helped us a lot to validate our product-market fit. We were able to evaluate if users were completing our funnels and following the flows we had imagined. Based on this data, we tweaked some features and UI elements.

It also helps to monitor in real-time our user base (activity level, most frequent events, stickiness, retention, etc.). We have created dashboards to track all relevant metrics for us.
Recommendations to others considering the product:
Carefully read the documentation if you are not familiar with such a product. Structuring the events takes a bit of thought and may not be straightforward for newcomers.


    Álvaro A.

Easy to use, intuitive and nice design

  • May 05, 2021
  • Review provided by G2

What do you like best about the product?
It's so easy to manage all the data and get the results that you want to analyze
What do you dislike about the product?
Since today, in my level of use, I do not have any lacks using the tool
What problems is the product solving and how is that benefiting you?
It helps me with all the data analysis, complementing other data sources that give me all the information on social media. With Amplitude, I can measure and analyze all the data about my users once I had their personal information.


    Syed A.

Convenient data analytics with an intuitive good user interface

  • May 05, 2021
  • Review provided by G2

What do you like best about the product?
- Excellent user interface, very intuitive and responsive
- Easy to use API for integration
- Cohort management(import/export) to work with other data analaysis applications or get import raw data which is exported by the developers
- User and Cohort filtering for almost all visualizations
- Notebook interface: Brilliant interface for making reports, familiarity with Jupyter notbooks made this a good experience, one of the best features a data analyst can have
- Funnel analysis: Easily undertstand the drop offs and drill down
- Impact analysis: Easily undertstand performing an event would lead to performing future events
- Other features I liked: Retention analysis chart, Compass chart, Persona clusters, User composition
What do you dislike about the product?
Some charts restrict events analysis for shorter timespans like "user does an event within 7 days of first use," but that may not be the case for secondary features. It could be nice to have this rolling period expended for a month.
What problems is the product solving and how is that benefiting you?
- Find user action flows in case of error or conversion scenarios: the sankey chart is realy helpful in performing this operation using the path finder feature
- Discover various cohorts: Using Personas chart then downloading the cohorts and taking actions from there
- Discover which features lead to higher retention with the retention analysis chart
- Finding corelation between user properties and their behaviour on the application
- Measuring the impacts of app release on the usage patterns of the user
-
Recommendations to others considering the product:
Use the trial and Amplitude online sessions to confirm your expectations can be met


    Internet

Couldn't do my job without it

  • May 05, 2021
  • Review provided by G2

What do you like best about the product?
Great charts, great slicing of data, easy combining of data, my developers found it easy to implement
What do you dislike about the product?
No A/B testing support and that's all I have that's not good
What problems is the product solving and how is that benefiting you?
Quick insights that I can show graphs to my CEOs that they understand. Showing the power of split testing and showing that changes are having a positive and negative impact on $$
Recommendations to others considering the product:
Get your dev team to evaluate it first, plan a naming convention, have a 6 monthly plan to remove old name events


    Bruno L.

A essential asset in product management and data analysis

  • May 04, 2021
  • Review provided by G2

What do you like best about the product?
I like how its super easy and friendly to use. I've never used it before and it only took me a few times to understand and create good funnel analysis.
What do you dislike about the product?
It's difficult to restrain or to segment some visions with properties and segments.
What problems is the product solving and how is that benefiting you?
Conversion rates, drops, event segmentation. I've noticed that I can have answers quickly than using another tool or even a spreadhsheet.


    Computer Software

Takes substantial time to understand on your own, but once set up, can move incredibly quickly

  • May 04, 2021
  • Review provided by G2

What do you like best about the product?
Amplitude allows me to answer any question that my team members come to me with about how our users use our marketplace. The best part really is the speed with which I can get these answers.
What do you dislike about the product?
Setup time was quite substantial, and wrapping my head around the event based tracking model was quite difficult on my own.
What problems is the product solving and how is that benefiting you?
The most notable problem that is being solved with Amplitude is funnel tracking. I'm able to see how users move from one stage of our product to the next. I can track sign up flows, and how their referral sources impact their behavior downstream.


    Health, Wellness and Fitness

Amplitude has become a habit. Everytime I open it, I find something interesting

  • May 04, 2021
  • Review provided by G2

What do you like best about the product?
Retention Analysis, Funnels and User Journeys
What do you dislike about the product?
The fact that I can't follow and see a specific user's journeys
What problems is the product solving and how is that benefiting you?
Tracking data with Amplitude helps me in knowing the fall out points and strategising accordingly in order to retain users. Amplitude also helps in knowing what features may or may not be working properly thereby helping in product designing.