Amplitude Digital Analytics Platform
Amplitude AnalyticsExternal reviews
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Very helpful tool
What do you like best about the product?
Able to create funnels and map out the users' journey through the app. This allows me to understand the pain points of our product.
What do you dislike about the product?
Can get extremely heavy at times and may require some time to load.
What problems is the product solving and how is that benefiting you?
Help to understand the user journey on the client side and to validate hypotheses on analysis. Also act as an additional data source for data validation.
Amplitude Experience
What do you like best about the product?
Easy to use, quick in building report, simple in dashboarding
What do you dislike about the product?
Derived properties-too tedious to construct for a complex property (which is a combination of 2-3 event properties)
What problems is the product solving and how is that benefiting you?
Help me to answer product questions faster-can deliver insights based on hourly/real-time dashboard
It's a good tool to start learning about analytics
What do you like best about the product?
The responsiveness of the ticket support team is great. Although somehow it's kind of difficult to describe a complex use case as a text, I appreciate how the support team helps us on daily basis
What do you dislike about the product?
Documentation needs to be updated or completed. Misleading in interpretation often happens due to differences between user common sense and how Amplitude defines the chart
What problems is the product solving and how is that benefiting you?
Understanding user behavior data on our app and site, so that we can use it as a basis for improvements. Although the success of the project also depends on data readiness internally, at least it triggers the company to fix any data issues
Amplitude is an easily usable product analytics tool, which has proven to provide value at M1.
What do you like best about the product?
What I most like about Amplitude is how quickly I can put together a string of visuals capable of telling a story while also answering all potential stakeholder questions.
What do you dislike about the product?
I enjoy Amplitude a great deal, however, the only thing I dislike at times is the user interface. As a product analytics professional, I have no problem understanding what's displayed on the screen at any given time. Unfortunately, my stakeholders often require some time to orient themselves with Amplitude's interface before they can digest the information being provided.
What problems is the product solving and how is that benefiting you?
Amplitude has allowed M1 a quick and easy method for displaying how users progress through our onboarding process. This has directly impacted decision making around what that onboarding process looks like.
Excellent tool to gain insights quickly and effectively
What do you like best about the product?
The ability to create charts on the fly to demonstrate data for others.
What do you dislike about the product?
Some very noteworthy features are not intuitive.
What problems is the product solving and how is that benefiting you?
Understanding of product performance and missed opportunities, being able to review things quickly to adjust when we see gaps or areas for improvement.
Great for business users!
What do you like best about the product?
Amplitude is great for product analytics and for business users who don't have extensive expertise in data science, like me.
What do you dislike about the product?
As one of the admins for Amplitude, I've found it difficult to manage access. I don't always get notifications of when users request access
What problems is the product solving and how is that benefiting you?
Amplitude allows my product teams to analyze user behavior at a pretty granular level, which is helpful in understanding user adoption and retention and how to make decisions to drive better results for those metrics.
Fast and reliable tool
What do you like best about the product?
The tool is great. The mobile SDK is very well built and easy to integrate. It has rich documentation and has support for flutter. The web dashboard is great too and easy and fast to use. The new alert feature is what I was missing.
What do you dislike about the product?
The dashboard UI/UX is good, but not great. It seems like an old software that uses a hamburger menu and adds unnecessary complexity to create new charts. Adding charts to a dashboard or notebook could be easier, transferring ownership too. Also, the organization to find created dashboards could be better.
What problems is the product solving and how is that benefiting you?
Fast analysis to decision making, sharing data with teammates and following product health up. It also helps to identify and debug problems, using the user look-up feature, which is pretty good.
Understanding App User behavior with Amplitude
What do you like best about the product?
I love the dashboard feature because it allows me to have a holistic view, by being able to place all the relevant graphs in one place.The funnel is another of the graphs that I really like since it allows me to see the number of users I have in each stage and their conversion % so I know what to improve
What do you dislike about the product?
I would like to be able to see in the graph of user sessions per day how many users had a session greater than X time.I would also like to be able to customize the graphs more, for example what data or percentages to show
What problems is the product solving and how is that benefiting you?
In the marketing aspect, it allows us to see what the behavior of the users of the different channels is, in order to improve our CAC.reducing costs or reallocating the budget
Amplitude's partnership with a parking service provider
What do you like best about the product?
1. Intuitive analytics self-serve features like funnels and pathfinder
2. Proactive and responsive customer success team
2. Proactive and responsive customer success team
What do you dislike about the product?
Time to incorporate feature requests and enhancements
What problems is the product solving and how is that benefiting you?
Measure user experience in our apps more accurately
Excellent analytics tool to get all the answers I need
What do you like best about the product?
I'm able to create real-time charts and dashboards to measure the success of new features, validate the health of my product, or answer any questions I might have about user behavior. The charts are easy to read, so I can send my insights to stakeholders to begin a discussion.
What do you dislike about the product?
There's a burden to onboard and teach new members of our team how to use the product. As one of the power users from our team, that burden falls on my shoulders. I also wish I could create a vertical bar chart or pie chart when using "group by" functionality instead of horizontal bars. It makes my dashboards inconsistent.
What problems is the product solving and how is that benefiting you?
I'm able to turn anecdotal feedback into quantitative results. We've proven our hypotheses wrong many times given the incredible insights gained through Amplitude. Had we gone with our gut, we would have made the wrong choice for our business.
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