Amplitude Digital Analytics Platform
Amplitude AnalyticsExternal reviews
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Powerful Analysis, Delicate Interface
What do you like best about the product?
I appreciate the ability to create as many events as necessary and user attributes, as well as the capability to analyze all these events with a wide variety of analysis tools like segmentation, funnels, and cohorts. This allows us to finely analyze what works well and what doesn't. I also like that we can easily change the time scale, moving from days to weeks to months. The initial setup of Amplitude Analytics was quite easy.
What do you dislike about the product?
It is not very easy to create an active user chart where you can see user cohorts separated over time. For a new user of Amplitude Analytics, there is a lack of AI that could guide the construction of analysis charts based on what you want to analyze.
What problems is the product solving and how is that benefiting you?
I use Amplitude Analytics to understand how our users interact with our product, segment the different types of users, identify bottlenecks in the funnels, and validate feature adoption.
Easier Analytics Than Google, Insightful Funnels
What do you like best about the product?
I use Amplitude Analytics primarily for the funnel view, which helps me see drop-offs and understand how users engage with our platform. I appreciate that Amplitude makes it much easier for everyone in our company to access the data and create views or charts. It simplifies the process compared to Google Analytics, where it was harder to create custom dashboards or views without going through additional tools like BigQuery or Tableau.
What do you dislike about the product?
I think it's hard to get some of the matrices I want, like viewing all the pages of one view and seeing what were different things people did on that. It's hard to get the tables to work.
What problems is the product solving and how is that benefiting you?
I use Amplitude Analytics to understand user engagement and conversions, especially using the funnel flow to track drop-offs and user behavior.
Detailed Insights, Needs Improved Calculation Features
What do you like best about the product?
I like that I'm able to filter by features or tools that we offer, and the filter options in general are very useful. I also like that I'm able to filter different time periods to analyze certain windows of time.
What do you dislike about the product?
I feel like the ability to calculate percent change could be a lot more streamlined. I normally end up having to type it into a manual calculator. I think this could be something directly calculated and expressed right in the dashboard.
What problems is the product solving and how is that benefiting you?
Amplitude Analytics provides specific data to analyze user trends and interactions, all in a visual format. It helps track user metrics like conversion and retention rates.
Super Friendly UI and Live Events Make It Easy to Use
What do you like best about the product?
The UI is super friendly, it’s easy to use, and I love the live events feature.
What do you dislike about the product?
It feels hard to keep content tidy. There are only a few prompts for organisation, and it’s often difficult to tell who has access to what. I’d also like a separate space for ad hoc data pulls (like a sandbox) that doesn’t need to be saved to my space or be visible to everyone.
What problems is the product solving and how is that benefiting you?
It solves our product analytics and customer journey tracking needs. We also use it to understand referral sources and attribution. It makes it really easy to see where a customer came from, trace their path back through the journey, and understand why our system has assigned certain fields to that customer.
Efficient for Tracking Tickets, Needs Better Grouping
What do you like best about the product?
I like its ability to quickly find tickets and its big query language. It's really useful that it integrates across multiple different platforms, including Slack and HubSpot, creating a central source of truth. I think it's also quite easy to use, which is nice even though there could be functionality that could be improved.
What do you dislike about the product?
Grouping tickets together seems to be a hassle. I feel like you can group things by who raised the ticket or who it's related to as a company field, but we don't have a way of easily grouping tickets to aggregate what's important for the business. It often operates in silos, and the tickets get treated individually, rather than realizing that there are six tickets that mean the same thing.
What problems is the product solving and how is that benefiting you?
I use Amplitude Analytics for tracking tickets in the product team, helping us stay on top of tasks. It also assists with project management prioritization and integrates with platforms like Slack and HubSpot, providing a central source of truth.
Powerful Dashboards with Initial Learning Curve
What do you like best about the product?
I like how I can create almost anything on Amplitude Analytics. The new AI integrated within the platform is great too. It helps turn ideas into actual things much faster than I could manually do, while also inspiring me. Very class!
What do you dislike about the product?
I think at the start the software can be overwhelming, and that can be a bit of a learning curve - but it is all worth it really.
What problems is the product solving and how is that benefiting you?
I use Amplitude Analytics to create dashboards on usage analytics for our products, solving the issue of understanding how users engage with our services.
Intuitive Dashboards with Rapid Setup
What do you like best about the product?
I really like Amplitude Analytics because it's easy to instrument logs with straightforward documentation, allowing us to set up events in minutes. The dashboards are another strong point, as they're intuitive and customizable, with both predefined options and the ability to create custom dashboards. Their transparent pricing is beneficial too, especially the free plan which is great for startups.
What do you dislike about the product?
- I'm not able to use features like session replays due to being on an older tech stack. Compatibility with older tech stacks is missing for newer features. - Sometimes there's a delay in event data. Data is delayed sometimes for hours due to ongoing incidents.
What problems is the product solving and how is that benefiting you?
I use Amplitude Analytics to get user and account-level data, track monthly and daily active users, and debug frontend issues using usage logs. It's easy to set up with straightforward documentation, and the dashboards are intuitive. The free plan is great for startups.
Easy to Use, Enables Much Better Detailed Analyses
What do you like best about the product?
Easy to use, allows much better detailed analyses
What do you dislike about the product?
Setup was kinda hard; and maybe event quota
What problems is the product solving and how is that benefiting you?
Customere behavior, therefore making better updates
Simple, Intuitive UI, But Frequent Missing Data and Amplitude Troubles
What do you like best about the product?
Interface and UI is very simple to understand.
What do you dislike about the product?
Sometimes data is missing. and for the last few month I got a message that there is troubles with the Amplitude data quiet often
What problems is the product solving and how is that benefiting you?
roll out features by percentage/per user/account. Monitoring statistics and data of new features and users engagement.
Seamless Integration and Reliable Insights
What do you like best about the product?
I like Amplitude Analytics because it is reliable and has a solid UX/UI. It does everything we need, providing a deep understanding of user flow in our app. The Segment integration works as expected and it integrates seamlessly with our tech stack. The initial setup was easy.
What do you dislike about the product?
nothing comes to mind
What problems is the product solving and how is that benefiting you?
Amplitude Analytics provides a deep understanding of user flow in my company's B2C app, and its reliable UX/UI does everything we need. The Segment integration seamlessly fits into our tech stack.
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