Amplitude Digital Analytics Platform
Amplitude AnalyticsExternal reviews
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Overall positive experience with Amplitude.
What do you like best about the product?
I like that it's easy to create a cohort, do segmentation, and do funnel analysis.
What do you dislike about the product?
I don't like the documentation. It's difficult to find what each specific function mean and how to use it in the documentation.
What problems is the product solving and how is that benefiting you?
To learn about users' usage behavior and their pain points in order to inform the design of our product. It's fairly easy to do segmentation and funnel analysises to learn about users behavior.
Great product and customer service
What do you like best about the product?
Easy to use, responsive customer service, facilitates collaboration across teams, billing is not done by user license, every modification to a chart generates a new URL
What do you dislike about the product?
- Sluggish and buggy performance, at times, especially with their newer features
What problems is the product solving and how is that benefiting you?
using quantitative data to make product decisions, consider trade-offs, and assess impact
Great analytics tool!
What do you like best about the product?
The intuitive dashboard and easiness of use for analytics use-cases
What do you dislike about the product?
That they do not really automatically track down front-end events like some competitors
What problems is the product solving and how is that benefiting you?
While overseeing product analytics and gaining insights into our users' product usage
Satisfied new customer
What do you like best about the product?
The overall flexibility in ways to analyze data and level of support we receive.
What do you dislike about the product?
The feature set is still evolving, but good. There could be some better short cuts to reduce time to insights.
What problems is the product solving and how is that benefiting you?
Subscription acquisition, user retention and engagement, LTV
Recommendations to others considering the product:
It's a great product with lots of capability, we're 10 months in and I feel like we're only scratching the surface of what we can do. They're growing on their offering and constantly rolling out new features, big and small. The support staff has been amazing. Their cost is competitive with the industry and a value considering the features available. The only drawback so far is around ease of use, but it's nothing out of the ordinary with similar vendors.
Great Tool for Quick Analysis. Simple enough for anyone to start using quickly
What do you like best about the product?
The ease of use, I was quickly able to produce usable reports.
What do you dislike about the product?
Flexibility of use. Sometimes I feel like I have to "hack" a way to get to the data.
What problems is the product solving and how is that benefiting you?
We've been able to see usage and patterns very quickly. Especially valuable after a release to see that things are working as expected.
It's been nice having a tool that can be easily shared and allows people to "fiddle" with the data to understand things for themselves.
It's been nice having a tool that can be easily shared and allows people to "fiddle" with the data to understand things for themselves.
Powerful event-based analytics tool, with constant improvements
What do you like best about the product?
It offers an easy and intuitive way to make queries and has some interesting built-in formulas. All of these combined enable fast analysis and prototyping.
What do you dislike about the product?
For being new, it still has a lot to improve in terms of UI/UX. It lacks some flexibility to resize/reshape charts and choose view types (scorecard, graph, table, etc.).
Also, there are only a few types of graphics available (it doesn't have heatmap, for example), and it doesn't enable inserting more than one measure unit per chart (e.g., comparing a variable on a scale of thousands with another in a scale of decimals).
Also, there are only a few types of graphics available (it doesn't have heatmap, for example), and it doesn't enable inserting more than one measure unit per chart (e.g., comparing a variable on a scale of thousands with another in a scale of decimals).
What problems is the product solving and how is that benefiting you?
It's great to analyze behavior data and fastly build dashboards. At the same time, It also enables some more complex and detailed visualization.
Great product to get insights about customers UI behaviours
What do you like best about the product?
Ability to quickly pull charts that answers critical business questions
What do you dislike about the product?
No feature to see some of the raw data fields on the screen
What problems is the product solving and how is that benefiting you?
Trying to get details on mostly navigated paths, most and least used features, geo location of users
MongoDB Growth engineer
What do you like best about the product?
I like how easily you can share new charts. Each new chart made by a new query is easily shareable by url. I find this and the funnel analysis very helpful.
What do you dislike about the product?
I don't like how you can't inspect the schemas of a specific set of events. I'm not sure how helpful anomaly analysis is either.
What problems is the product solving and how is that benefiting you?
I sometimes use Amplitude to debug why certain Segment events are missing. Amplitude makes it easy to identify which portion of users are experiencing tracking issues by easily filtering for specific attributes and noticing if there's a particular pattern of users not being tracked correctly.
Recommendations to others considering the product:
Highly recommend.
Awesome value (if you can afford it)
What do you like best about the product?
Amplitude provides a very comprehensive dive into the events and parameters to find trends and different insights. They also have a very supportive and responsive support team, which is has been great.
What do you dislike about the product?
It's expensive, but sometimes you just gotta pay for nice things. Each feature expansion you have to pay as well, so there's basically money needed at every turn.
What problems is the product solving and how is that benefiting you?
It allows anyone in the team to have a question and reasonably find a good answer by themselves without always having to go through the Analytics team. It also has a lot of ways to customize and breakdown your charts, which I use to speak to different stakeholders.
Recommendations to others considering the product:
Just be aware of the costs involved for the feature set you need. When we implemented it, we really had to strip down our existing analytics structure to make sure we keep within reasonable event limits. But this, in turn, made our MAU/DAU numbers a little unstable because not all users would fire the limited set of events we started with. This got better over time as we continued to add events.
Amazing Product Analytics tool with lightspeed
What do you like best about the product?
1. Speed at which the data is processed irrespective of the complexity of the data.
2. Multiple charts templates are available to visualize the data according to the need.
3. Good customer support as they resolve the queries instantly.
2. Multiple charts templates are available to visualize the data according to the need.
3. Good customer support as they resolve the queries instantly.
What do you dislike about the product?
1. Flexibility in customizing the charts is not available.
2. Filters don't work as intended and there are no ample filters to view the data.
3. While visualizing the complex data, the screens often stuck.
2. Filters don't work as intended and there are no ample filters to view the data.
3. While visualizing the complex data, the screens often stuck.
What problems is the product solving and how is that benefiting you?
Processing and visualizing of data got much simpler with Amplitude analytics. It also helps to design dedicated boards with respect to the individual teams.
Recommendations to others considering the product:
If you are keen on product analytics and are deriving inputs from your data team then Amplitude is the best tool to keep track of the product analytics.
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