SailPoint Identity Security
SailPointExternal reviews
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All About that Access!
What do you like best about the product?
I liked how user-friendly it felt after the previous homegrown solution that was previously used.
What do you dislike about the product?
I think that from a technical aspect, it is definitely intended to be an out of the box solution, which is standard for this kind of product but it took a lot longer to implement based on how things were being done.
What problems is the product solving and how is that benefiting you?
access and identity management for a corporate office along with some additional solutions
It has been of great help to automate a large amount of information in a fairly secure way
What do you like best about the product?
Its installation and use are quite simple to carry out, in fact, during all its use the number of times I made a request for support to customer service was practically nil, and the few times I did it I got a response in a period of time quite impressive, the ease with which it integrates with other applications is something quite impressive, the fact that we can enter the information into the system in a fairly simple, practical and fast way is not of great help to make future queries of the information.
What do you dislike about the product?
I must say that I have not found any negative aspect that makes me not recommend Intello, it is that if we put all the parts together such as performance, functionality and ease of use they make it the perfect solution for any business, and in fact, us It has worked for us perfectly and without major problems in terms of its use.
What problems is the product solving and how is that benefiting you?
It has been being of great help to us to automate and digitize a large amount of information in a fairly safe, easy, fast and accessible way, in such a way that we can access the data in a more secure and efficient way at any time that we need it, thus facilitating everything that refers to consultations, editing and information management.
Was just introduced to the product and I am so far seeing this as a very valuable tool for business
What do you like best about the product?
Tracking of users with Lic who don't use the product - single biggest win for companies
What do you dislike about the product?
So far I haven't noticed anything I don't like but I am just starting out and from what I can see is on the horizon it's going to be a great tool.
What problems is the product solving and how is that benefiting you?
So many lic for apps that are not being used by people
King of SaaSops
What do you like best about the product?
Being able to track down what software employees have started using without the company's knowledge not only helps keep us secure but this also prevent unwarranted spending.
What do you dislike about the product?
Intello needs more admin levels for users in the app but from what I'm told that's already being worked on!
What problems is the product solving and how is that benefiting you?
-Shadow IT (apps spun up without IT's knowedge)
-Runaway budgets (no visibility on app sepend)
-Compliance and security gaps with apps that are either unaccounted for or weren't being monitored
-App user management
-The list goes on, theres a tons of features and itnergrtions in Intello and more are added all the time
-Runaway budgets (no visibility on app sepend)
-Compliance and security gaps with apps that are either unaccounted for or weren't being monitored
-App user management
-The list goes on, theres a tons of features and itnergrtions in Intello and more are added all the time
Recommendations to others considering the product:
This is the way to uncover spend in SaaS in your org.
Great SaaS Management tool you don’t know you need till you have it
What do you like best about the product?
First off, the team is great and extremely helpful, communicative, available, and frankly, cool. The customer service level they provide in setting up and maintaining the Intello infrastructure in your environment is a step above. They are incredibly responsive to bug fixes and prioritization of deal-breaking or pain points related to product and ask smart, diligent questions to make sure that the right solution is created based on the problem to be solved, not just the ask.
It is integration heavy and works well with most startup (and larger) environments, particularly centered around “core portfolio” services—IDP (Google, Okta, OneLogin), a spend platform (Xero, Expensify, Netsuite), and daily use tools (Zoom, Dropbox, etc.). Because it creates ample cross-checking, the likelihood of a service in use slipping through the cracks goes way down.
The product itself is also incredibly customizable and serves well for cross-functional use between IT, Compliance, DevOps, Finance, and in some cases, HR. Because teams can create fields applicable to their specific logging needs (and also log usage by team and department), it can serve as a reliable source of truth for all.
It is integration heavy and works well with most startup (and larger) environments, particularly centered around “core portfolio” services—IDP (Google, Okta, OneLogin), a spend platform (Xero, Expensify, Netsuite), and daily use tools (Zoom, Dropbox, etc.). Because it creates ample cross-checking, the likelihood of a service in use slipping through the cracks goes way down.
The product itself is also incredibly customizable and serves well for cross-functional use between IT, Compliance, DevOps, Finance, and in some cases, HR. Because teams can create fields applicable to their specific logging needs (and also log usage by team and department), it can serve as a reliable source of truth for all.
What do you dislike about the product?
Intello is still growing, and there are aspects of the product that still reflect that. It does not (yet) have tiered permissioning and access levels, could use a UI refresh, and needs a more robust syncing mechanism when tying teams and departments to existing Okta groups for automation.
What problems is the product solving and how is that benefiting you?
Intello is a fantastic tool for discovery when you have no collective source to start with. It provides a catalogue almost immediately that can be evaluated and maintained with easy access to remediation and access rescinding when the tool is no longer in use.
It is easy to use, making the spin-up time minimal and the cross-team collaboration more accessible (our partner teams were in there logging their own data almost immediately).
This was an exceptional addition during our compliance reviews (particularly SOC2) where before we had no source of truth around our tools and their compliance requirements. It was both a deliverable list with context, but also a quick location of reference and action when preparing for audit or responding to audit requirements.
We also found that it served as an active track of spend, which was a surprisingly beneficial way of beginning to create an argument for tool retention and expansion or retirement. Furthermore, we could see if people were signing up for trials in an unapproved method (from spend spikes) and point them to our contract and/or provide an appropriate hand slap. It’s a useful portfolio when building metrics around contract renewals (and a location to keep your contracts) and assessing the right number of users/seats to price.
It is easy to use, making the spin-up time minimal and the cross-team collaboration more accessible (our partner teams were in there logging their own data almost immediately).
This was an exceptional addition during our compliance reviews (particularly SOC2) where before we had no source of truth around our tools and their compliance requirements. It was both a deliverable list with context, but also a quick location of reference and action when preparing for audit or responding to audit requirements.
We also found that it served as an active track of spend, which was a surprisingly beneficial way of beginning to create an argument for tool retention and expansion or retirement. Furthermore, we could see if people were signing up for trials in an unapproved method (from spend spikes) and point them to our contract and/or provide an appropriate hand slap. It’s a useful portfolio when building metrics around contract renewals (and a location to keep your contracts) and assessing the right number of users/seats to price.
Recommendations to others considering the product:
Intello has committed to build a product that is IT-focused, but has done a stellar job of building a product that is multi-functional for a wider audience. When considering the IT community, they shine at creating spaces for us to meet and collaborate, understand our philosophies, and connect like-minded professionals. They really stand behind the work they do and make a concerted effort that it represents the decision-makers they want engaging (and know have to in a corporate environment) and utilizing this product.
It makes the invisible, visible
What do you like best about the product?
I can see what would have taken an ungodly amount of man hours to manually pull reports across dozens of systems. It also integrates across multiple teams including accounting, security, IT, procurement, accounts payable, etc. Surfacing the data in really useful ways has been very helpful to our company.
What do you dislike about the product?
The product and category is young so all the features that are possible and in the road map aren't available yet.
What problems is the product solving and how is that benefiting you?
Having a system of record tied into actual authentication systems for security to review, track vendor compliance, and for our IT teams to see license usage has already saved us 10x the costs of Intello on licenses saved.
Intello is awesome!
What do you like best about the product?
Intello makes it super easy to track licenses and allows us to use data to understand where we can save money by getting rid of unutilized tools. Also, their team is FANTASTIC to work with!
What do you dislike about the product?
Nothing so far - it's been a great experience!
What problems is the product solving and how is that benefiting you?
As a small company that's growing quickly, we wanted to know what tools we were paying for that we could get rid up.
Best option to Manage SaaS
What do you like best about the product?
Full visibility of our usage data for all SaaS apps and install-based SaaS like Microsoft Office. Also only vendor who can actually reveal all shadow IT, even the free apps that employees are signing up for.
What do you dislike about the product?
I would like our accounting team to use it more, I think they'd find a lot of value in it. Right now it's primarily IT and Security users in Intello. But that's probably on us for not having the time to loop them in more.
What problems is the product solving and how is that benefiting you?
We've saved a lot of money on pro licenses that weren't being used and we could downgrade to free. We were able to lock down unsanctioned apps that people had signed up for or expensed on their own. Intello also automatically notifies us if one of the SaaS vendors we use experiences a data breach or security vulnerability, and I can see in the platform who is using it so I can push out updates or shut down 3rd party permissions right from the platform.
Recommendations to others considering the product:
Integrate. Everything.
Intello Provides Beneficial Insights
What do you like best about the product?
Having visibility into app usage has assisted our team in many ways. Prior to using Intello, we had no way of knowing what apps teams were using, if licenses were sitting unused, or what access apps had to user data. Every interaction I have had with Intello has been informative
What do you dislike about the product?
At this point, I can't think of any negatives.
What problems is the product solving and how is that benefiting you?
We are using Intello to assist with revoking licenses, tracking usage, and providing our Finance team with spend information
Robust SaaS spending platform and getting better!
What do you like best about the product?
- The ability to easily integrate our various platforms to gain visibility into all software, including spending, usage, and compliance
- The support team is extremely responsive and takes feedback
- Personalized pro-active email security alerts about platforms actively being used in my environment
- The support team is extremely responsive and takes feedback
- Personalized pro-active email security alerts about platforms actively being used in my environment
What do you dislike about the product?
- Still rolling out core features (which is not necessarily a bad thing), such as filtering/search features
What problems is the product solving and how is that benefiting you?
- Visibility into software spending across the organization without IT previously knowing or owning platforms, shadow IT and using the platform as a vendor management system.
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