I use the solution to deal with API processes, to understand business flows, and end-to-end processes.
Celonis Platform
CelonisExternal reviews
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A scalable tool that offers features allowing users to see all the digital footprints related to processes in a particular environment
What is our primary use case?
What is most valuable?
The most valuable features of the solution are Celonis Process Explorer and Variant Explorer, which allow users to see all the digital footprints related to processes.
What needs improvement?
With Celonis, the way to use the product is one of the main difficulties users face in our company. In our company, we use Celonis for analysis, KPIs, and dashboards, and though the creation of new views is not too difficult for me, I cannot use all the luxurious things that we use in Celonis in our company while dealing with the analysis part. In general, the tool is easy to use, but our company doesn't get the luxury of using all the components in the analysis area of the product.
For how long have I used the solution?
I have been using Celonis for a year. My company has a partnership with Celonis.
What do I think about the scalability of the solution?
In terms of scalability, Celonis has more potential than Tableau and Power BI. Scalability-wise, I rate the solution a nine out of ten. Celonis is a wonderful tool, so you cannot find any drawbacks at the right moment.
How are customer service and support?
My company connects daily with Celonis' technical support team. Celonis' technical support team is very supportive, and our company can reach out directly to the support team if we have any queries.
Within a day or two, the technical support team of Celonis solves our company's issues.
I rate Celonis' technical support team a seven out of ten.
How was the initial setup?
In Celonis, when our company has all the configuration permissions, then the initial setup phase becomes easy, especially when we want to connect to their source system. Otherwise, users can use Slack to deal with the product's initial setup phase, which is an easy process. The source system makes documentation available in Celonis, so it is not difficult for anybody to deal with the product's setup phase.
The solution is deployed on the cloud, and if you don't want to connect to the systems, then it can always provide the data in a flash file.
Celonis doesn't need users to follow a deployment process since one has to just give users access to Celonis EMS to users so that they can see the process flow. There are no deployment issues in Celonis, and once any model is built with the product, our company has to provide training to the client on how to use all the dashboards and KPIs with Celonis Process Explorer and Variant Explorer.
What's my experience with pricing, setup cost, and licensing?
Though Celonis is a bit pricey, it is worth it.
What other advice do I have?
I suggest that others who plan to use the solution first use Celonis Academy Training.
With Celonis, my company builds apps and publishes them in marketplaces, and if anybody wants to use a particular app, then our company builds it for them, after which they can download it or purchase it from us.
I rate the overall tool a nine out of ten.
Helps me achieve operational efficiency in IT consulting
What do you like best about the product?
What I like best about Celonis is it's unparalleled ability to provide deep insights into our IT processes, empowering us to optimize workflows and enhance overall efficiency.
What do you dislike about the product?
Occasional complexity in setting up customized analyses can be a bit challenging. A more intuitive configuration would be beneficial for users.
What problems is the product solving and how is that benefiting you?
Celonis is instrumental in solving complex process-related challenges by providing comprehensive insights through Process Mining. This benefits me as a Business Analyst by enabling a profound understanding of IT processes, facilitating data-driven optimizations, and ultimately enhancing operational efficiency at Indus Net Technologies. It streamlines workflows, identifies bottlenecks, and ensures a more streamlined and effective approach to IT consulting.
Process Excellency
What do you like best about the product?
Helps at looking the processes in depth.
What do you dislike about the product?
Sometimes may find difficulty on data connection
What problems is the product solving and how is that benefiting you?
Helps in finding out inefficiency in the process and also helps to automate certain tasks which helps in realisation of business value
Celonis
What do you like best about the product?
What I truly value about Celonis is its evolution from a simple process mining tool to a comprehensive Execution Management System (EMS). The platform not only pinpoints inefficiencies but also offers actionable recommendations and automation options to address them. This transition from insight to action sets it apart in the market.
Additionally, I’m impressed by Celonis’ ability to integrate seamlessly with a wide range of systems, including ERP platforms like SAP and Oracle. This compatibility facilitates implementation without the need for extensive infrastructure changes. Its real-time data processing capabilities are also noteworthy, allowing for faster decision-making based on the latest operational data.
I also appreciate the introduction of App Store-like features, which allow users to explore pre-built applications designed for various use cases. This enhances the adoption process and tailors the experience to specific industries or departments.
Finally, Celonis’ commitment to sustainability and ESG-driven insights is refreshing. It’s encouraging to see a technology platform that aligns with broader business objectives beyond mere cost reduction.
Additionally, I’m impressed by Celonis’ ability to integrate seamlessly with a wide range of systems, including ERP platforms like SAP and Oracle. This compatibility facilitates implementation without the need for extensive infrastructure changes. Its real-time data processing capabilities are also noteworthy, allowing for faster decision-making based on the latest operational data.
I also appreciate the introduction of App Store-like features, which allow users to explore pre-built applications designed for various use cases. This enhances the adoption process and tailors the experience to specific industries or departments.
Finally, Celonis’ commitment to sustainability and ESG-driven insights is refreshing. It’s encouraging to see a technology platform that aligns with broader business objectives beyond mere cost reduction.
What do you dislike about the product?
While Celonis is an impressive platform, there are a few areas where it could enhance its offerings:
Learning Curve for Advanced Features: Although the basic functionalities are intuitive, some advanced features—such as creating custom analyses or utilizing the Process Query Language (PQL)—can be challenging for newcomers. Providing more interactive tutorials or guided walkthroughs could help users get up to speed more quickly.
Performance with Large Data Sets: In instances involving very large and complex datasets, performance can occasionally lag. Optimizing the platform for massive real-time data processing would significantly improve the user experience.
More Industry-Specific Templates: While Celonis has begun to offer industry-specific applications, expanding this library with more tailored templates for niche sectors would make the platform even more accessible to a broader range of businesses.
Integration Simplicity: Although integrations with major systems are robust, connecting smaller or custom-built tools often requires technical expertise. Streamlining these integrations or offering low-code connectors could enhance accessibility for users.
Learning Curve for Advanced Features: Although the basic functionalities are intuitive, some advanced features—such as creating custom analyses or utilizing the Process Query Language (PQL)—can be challenging for newcomers. Providing more interactive tutorials or guided walkthroughs could help users get up to speed more quickly.
Performance with Large Data Sets: In instances involving very large and complex datasets, performance can occasionally lag. Optimizing the platform for massive real-time data processing would significantly improve the user experience.
More Industry-Specific Templates: While Celonis has begun to offer industry-specific applications, expanding this library with more tailored templates for niche sectors would make the platform even more accessible to a broader range of businesses.
Integration Simplicity: Although integrations with major systems are robust, connecting smaller or custom-built tools often requires technical expertise. Streamlining these integrations or offering low-code connectors could enhance accessibility for users.
What problems is the product solving and how is that benefiting you?
Celonis addresses several key problems in business operations, and its solutions bring significant benefits to organizations:
Process Inefficiencies Identification: Celonis helps in identifying inefficiencies, bottlenecks, and areas of improvement within business processes. This allows companies to streamline operations, reduce wastage, and optimize resource allocation.
Data-Driven Decision Making: By providing comprehensive insights through process mining, Celonis enables data-driven decision-making. This ensures that businesses can make informed choices based on actual process performance rather than relying on assumptions or incomplete information.
Operational Transparency: Celonis enhances transparency by providing a clear, real-time view of business processes. This transparency allows stakeholders to understand process flows, monitor performance, and identify deviations or issues promptly.
Process Inefficiencies Identification: Celonis helps in identifying inefficiencies, bottlenecks, and areas of improvement within business processes. This allows companies to streamline operations, reduce wastage, and optimize resource allocation.
Data-Driven Decision Making: By providing comprehensive insights through process mining, Celonis enables data-driven decision-making. This ensures that businesses can make informed choices based on actual process performance rather than relying on assumptions or incomplete information.
Operational Transparency: Celonis enhances transparency by providing a clear, real-time view of business processes. This transparency allows stakeholders to understand process flows, monitor performance, and identify deviations or issues promptly.
Celonis review
What do you like best about the product?
The easy interface and presenting the data in a detailed way.
What do you dislike about the product?
It is not that user-friendly. It is quite critical to for me to use the data oevr the websitr
What problems is the product solving and how is that benefiting you?
From celonis I am getting the actual data with detailed version in easy interface. This is the best tool to pull data within few minutes and present to the teams.
Celonis
What do you like best about the product?
Response time, It's process mining and execution management software. Easy integration.
What do you dislike about the product?
Process mining use cases, these cases sometimes are not so relevant.
What problems is the product solving and how is that benefiting you?
Decreased man hours, easy integration with existing systems from other solution providers
Unlocking Process Excellence with Celonis Foundation
What do you like best about the product?
I recently had the opportunity to explore the Celonis Foundation, and it left a lasting impression on my understanding of process optimization. The foundation's commitment to empowering organizations with cutting-edge technology is commendable.
What do you dislike about the product?
Learning Curve: While the interface is intuitive, mastering the full capabilities of Celonis Foundation may require a bit of a learning curve. More guided tutorials could be beneficial for new users.
Access Limitations: As a student, I faced some challenges accessing certain advanced features. A more flexible access policy for educational users could enhance the learning experience.
Access Limitations: As a student, I faced some challenges accessing certain advanced features. A more flexible access policy for educational users could enhance the learning experience.
What problems is the product solving and how is that benefiting you?
Solution: Celonis identifies inefficient processes by analyzing event logs, providing a visual representation of how processes are executed.
Benefit: This helps streamline workflows, reduce redundancies, and improve overall operational efficiency.
Benefit: This helps streamline workflows, reduce redundancies, and improve overall operational efficiency.
Powerful and Business Centric tool
What do you like best about the product?
It is evolving at high pace and it's all about making business processes more efficient you can mine, analyse and create dashboards for visualisation at the same platform and many more things like automate your business processes. So much to do and so much to learn with Celonis.
What do you dislike about the product?
Well the same thing it's evolution at high and it's changing daily from navigation to everything you literally have to be in touch with the tool daily to keep up.
What problems is the product solving and how is that benefiting you?
The deviation a process go through and what should be the ideal steps and what we can do to make it more efficient and how to do it.Also, make it less human centric and tell where we can reduce or remove human error by automating the step or the whole process.
Experience in Celonis as Data Engineer and loved the work on Celonis process mining than other tool.
What do you like best about the product?
Celonis is the best process mining tool that others, I really loved to working on Celonis, its Data transformation, Data modeling and analysis best way to map the process and handle the data as per business requirements.
What do you dislike about the product?
Sometimes getting kind of glitch or error while working on Celonis but Celonis team will support us to resolve them.
What problems is the product solving and how is that benefiting you?
Celonis support to understand how process is going through and helps us fulfill business requirements as per the need.
Leader in process mining
What do you like best about the product?
Celonis is best in class if we talk about their process mining.
What do you dislike about the product?
I had heard about issues with the data export
What problems is the product solving and how is that benefiting you?
Taking about account receivables
Really helpful in optimizing the collection process
Really helpful in optimizing the collection process
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