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Reviews from AWS customer

2 AWS reviews

External reviews

4 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Pranay Jain

Flexible hiring platform has handled peak campus drives and protects sensitive candidate data

  • April 26, 2026
  • Review from a verified AWS customer

What is our primary use case?

Dell APEX is what we use for handling traffic. Our product Hire-HQ has an application in EU regions. Whenever clients want to conduct campus drives or bulk hiring, we experience sudden spikes of candidates applying simultaneously, which is three to four times the normal load. Our traditional setup cannot handle this kind of traffic volume. We implemented Dell APEX to move to a pay-as-you-go infrastructure model. I have used it in the back end with Node.js APIs, and we have also used Dell APEX storage services to handle the large volume of resumes and candidate data.

In one of the cities in a European country, there was a hiring campaign happening for a university. The client expected around three times more than the normal load. At that time, we successfully handled the situation using Dell APEX, which also reduced our infrastructure cost by around 20 to 25 percent. The API was triggered multiple times by multiple people at the same time, and we had to maintain factors like latency and everything. It improved the response times, so the latency was less.

What is most valuable?

Dell APEX provides secure candidate data management, which is essential for us because we have sensitive data related to candidates, such as their resumes and personal information. We need to protect that, and Dell APEX provided that as well.

Dell APEX secured candidate data, as I mentioned. It has a controlled environment that is a hybrid setup instead of a public cloud, and it has implemented access control and secure storage. This improves data security and compliance because EU regions have GDPR, which is one of the important regulations. The data of candidates should not be shared without their consent, making data management and security a must in European regions. Dell APEX has this functionality, making it very good for security. Another standout feature is the pay-as-you-go structure, which automatically increases and decreases as our load changes.

Cloud flexibility is there with Dell APEX, allowing it to efficiently maintain data while still scaling whenever needed. Since it is a hybrid setup, it automatically scales up whenever we need more data storage, which is very good.

Dell APEX has positively impacted my organization by reducing our infrastructure cost by 25 percent. At peak times, when our load was more than three to four times the normal load, it scaled efficiently with Dell APEX. There are multiple cases where, if a client needs less latency, we can manage the resources accordingly since we have our own control. That aspect is very good.

We measured the infrastructure cost reduction by using Dell APEX to dynamically scale our back end and storage during campus drives, which helped us manage traffic that was three times the initial load without any downtime. During off-seasons when there are no hiring drives, we scale down the resources, optimizing costs accordingly.

What needs improvement?

User interface improvement is also needed in Dell APEX. The recruiters using Hire-HQ are not very technical and struggle to interpret metrics to the extent of IOPS. We could streamline the interface to make it more understandable for end users. Implementing real-time monitoring visualization is a key feature we want because seeing how Dell APEX performs in real-time would be very beneficial.

Dell APEX can be improved with a better auto-scaling strategy. I have used AWS, which has features to the extent of HPA, horizontal pod auto-scaling that increases the number of servers when there is an increase in API calls. Vertical scaling is limited to some extent, and automatic scaling can improve to avoid delays, transitioning from manual to semi-automatic. Additionally, smarter resource planning for cost optimization can still be refined, as resources sometimes get over-allocated, causing prices to rise unnecessarily.

Pricing-wise, it can be a bit costly because at times it allocates more resources than necessary, which increases costs. The consumption model can improve by fine-tuning it according to our needs to ensure it remains affordable for end users. It operates on a subscription-based model, which is beneficial as we track monthly consumption.

For how long have I used the solution?

I have been using Dell APEX for one or two years in my organization.

What do I think about the stability of the solution?

Dell APEX is quite stable because it is associated with a reputable brand to the extent of Dell, and so far, we are satisfied with it.

What do I think about the scalability of the solution?

The scalability of Dell APEX is exceptional; it has an as-you-go structure that efficiently accommodates spikes in API calls, so it works very well.

How are customer service and support?

We have not had any need for customer support so far. However, as far as I know, it is good, since we can raise queries and receive replies within 24 hours, and we can email them as well.

Which solution did I use previously and why did I switch?

We have not used any different solution before Dell APEX.

How was the initial setup?

The initial setup can be complicated even for technical users. Services to the extent of AWS are easier to use due to better documentation and support, which is something that Dell APEX can improve upon.

What about the implementation team?

Dell APEX is deployed in our organization using both scalable and cost-efficient infrastructure to handle fluctuations. It operates as a flexible as-a-service model. My role involves supporting deployment, configuring resources, integrating back-end services, and setting up monitoring to help us scale efficiently during peak hours. While I am familiar with these aspects, I do not have complete knowledge of the entire architecture, but it is utilized as a public cloud with control.

What was our ROI?

We have seen a return on investment with Dell APEX. As I mentioned, latency has decreased and hiring times are much smoother than before. The P95, which measures average response time from an API, has improved significantly.

What's my experience with pricing, setup cost, and licensing?

Dell APEX has positively impacted my organization by reducing our infrastructure cost by 25 percent. At peak times, when our load was more than three to four times the normal load, it scaled efficiently with Dell APEX. There are multiple cases where, if a client needs less latency, we can manage the resources accordingly since we have our own control. That aspect is very good.

We measured the infrastructure cost reduction by using Dell APEX to dynamically scale our back end and storage during campus drives, which helped us manage traffic that was three times the initial load without any downtime. During off-seasons when there are no hiring drives, we scale down the resources, optimizing costs accordingly.

Pricing-wise, it can be a bit costly because at times it allocates more resources than necessary, which increases costs. The consumption model can improve by fine-tuning it according to our needs to ensure it remains affordable for end users. It operates on a subscription-based model, which is beneficial as we track monthly consumption.

Which other solutions did I evaluate?

I do not have much previous experience with options, but we have considered EC2 instances, EKS instances, Kubernetes, Docker, and Microsoft Azure. Azure offered scalability and a mature ecosystem, but we encountered cost spikes during peak hiring, which led us to choose AWS.

What other advice do I have?

If your application starts at one level and may grow to three or four times that during peak times, then Dell APEX is a great platform. It is especially useful when you need to adjust services according to your needs, allowing for uptime and downtime as required. I would rate this product an 8 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    ClaudioSalgado

Allows businesses to acquire infrastructure that supports peak demand scenarios

  • November 14, 2024
  • Review provided by PeerSpot

What is our primary use case?

The product is an on-demand service used for IT infrastructure, similar to HPE GreenLake, allowing the purchase of on-premise solutions, such as servers and storage, where users pay based on their consumption. It provides flexibility to handle varying demand in business environments.

What is most valuable?

I found this product to be beneficial due to its consumption model, which allows businesses to acquire infrastructure that supports peak demand scenarios while only paying for what is used. This model makes the purchasing process easier and more efficient.

What needs improvement?

In Latin America, they need to add more services to complement the solution and provide more options for managing the environment as some customers prefer not having responsibility for infrastructure.

What do I think about the stability of the solution?

The stability of the solution depends on the products that are part of the entire environment. It is essentially a sensor that provides visibility into the environment's health.

What do I think about the scalability of the solution?

Scalability is integrated into the solution's design. If unexpected growth occurs, additional hardware can be added, adjusting the billing accordingly.

How are customer service and support?

I have rated their customer support 8.5 out of 10, though I have not directly interacted with their support before.

Which solution did I use previously and why did I switch?

I have used public cloud solutions like AWS and noted that they lack the capped billing provided by APEX, which assures knowing the maximum possible bill.

How was the initial setup?

The initial setup involves configuring a virtual host to track resource usage and billing. The other installations are standard, like storage and backups. It is not complex to set up.

What about the implementation team?

The installation is handled by Dell specialists, potentially with support from engineers with Dell certifications.

What's my experience with pricing, setup cost, and licensing?

The pricing is appealing because customers can compare the advantages of different financial models like investment, leasing, or APEX on Demand. Many customers, including those in the finance industry, find APEX on Demand to be a viable solution.

What other advice do I have?

I rate APEX nine out of ten. It prepares businesses for their worst scenario while providing financial predictability.


    JillurRahman

Good data availability and resiliency with robust availability

  • October 23, 2024
  • Review provided by PeerSpot

What is our primary use case?

The primary use case for Dell APEX is endpoint backup for endpoint security. We are planning to expand and include our server model and SAP data backup through Dell APEX in the near future.

How has it helped my organization?

Dell APEX has provided peace of mind by safeguarding our data. Though there hasn't been a noticeable impact yet, it offers a security backup for endpoint users.

What is most valuable?

The most valuable feature of Dell APEX for us is data availability, ensuring data resiliency and offering protection in case of data loss.

What needs improvement?

Dell APEX needs a dedicated support channel to raise support tickets easily. I also feel the support tab should be integrated into the APEX dashboard.

What do I think about the stability of the solution?

There have been instances where some users complained about storage issues, indicating potential stability problems.

What do I think about the scalability of the solution?

Currently, we are using Dell APEX for over 100 users, primarily for endpoint backup at the executive level, with plans to expand for server and SAP data backups.

How are customer service and support?

Though I'm pleased with Dell's overall services, I faced challenges with Dell APEX support. The support system for APEX lacks a dedicated portal, and it sometimes takes time to connect with the right person.

What's my experience with pricing, setup cost, and licensing?

The pricing for Dell APEX is not reasonable. The value is realized primarily during a data breach, which we have not experienced, so it is still an expenditure for management.

What other advice do I have?

While I would recommend Dell products to others, I have no specific companies in mind that I would not recommend.

I'd rate the solution eight out of ten.


    Juan-Buitrago

Offers a deployment phase that is really easy to manage

  • August 01, 2024
  • Review from a verified AWS customer

What is our primary use case?

I use the solution in my company to store and offer some services associated with emails.

What is most valuable?

The most valuable features of the solution are that the support is really good and the deployment is really easy. There are a lot of good things about Dell APEX.

What needs improvement?

There needs to be some improvement in the response time of the tool's support team.

For how long have I used the solution?

I have been using Dell APEX for two years. My company has a partnership with Dell.

What do I think about the stability of the solution?

It is a really great and stable solution. Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

The tool's scalability is really good. You can do deployments in a few seconds, and it uses Amazon as a base so that the deployments can be made easy and quick.

How are customer service and support?

The solution's technical support is better than what VMware offers, especially when you want to change to an on-premises environment due to the security in the cloud offered by Dell.

How was the initial setup?

If ten means it is really easy to set up the tool, I rate the product's initial setup phase as an eight.

The solution is deployed on the cloud.

What was our ROI?

You don't have to deploy people to support the tool, and it is really very clean and easy to manage with the support, which is really good. The tool saves more than 50 percent of our company's time.

What's my experience with pricing, setup cost, and licensing?

The product's prices are great. Right now, I don't have the details of the tool's cost, but the price depends on the size of the company and what kind of services you want from the solution. There are some additional costs attached to the tool. Some aspects of the tool are less expensive, while others are almost the same price as the other solutions in the market, so it is fairly comparable to the competition.

What other advice do I have?

For our company's clients, the AI-driven part of the tool is good. Our company uses AI in reporting. The product provides automatic reports about what is happening with your system and what you can improve if there are some problems in the solution.

I rate the solution a ten out of ten.


    reviewer2516583

Handle internal storage needs across the organization with ease of deployment and flexibility

  • July 19, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use it to handle our internal storage needs across the organization.

What is most valuable?

The two key factors are ease of deployment and flexibility in utilizing and configuring storage as needed.

What needs improvement?

They all need to work on their pricing because you always want to get more for less.

For how long have I used the solution?

I have been using Dell APEX for four to five years.

What do I think about the scalability of the solution?

Dell APEX offers scalability by enabling cloud utilization and providing a subscription-based solution. You can have Dell manage everything, whether the infrastructure is in the cloud or on-premises. They handle all the patching, updates, and maintenance, freeing up your team to focus on more strategic projects. The main challenge is often cost—comparing the total cost of ownership to purchasing and managing on-prem hardware yourself. However, recent price reductions have made it more competitive. With APEX, maintenance costs are built into the monthly subscription, so your team doesn't need to spend time on operational tasks, allowing them to concentrate on engineering, architecture, and design.

How are customer service and support?

I haven't had any real issues that they have been unable to address.

Which solution did I use previously and why did I switch?

At this stage, NetApp currently offers more options across its environment than Dell. However, Dell could change that, depending on how it continues to develop its offerings.

How was the initial setup?

The initial setup was straightforward and without complexity and offered flexibility in configuring the available options. This allowed us to use it with various systems we have acquired over the years, accommodating different types of data and presenting it in the way we wanted, providing the flexibility we needed.

A couple of guys are working with the Dell folks.

What about the implementation team?

Dell engineers helped us to deploy it within a week, and we had it up and running.

What was our ROI?

Dell APEX includes maintenance as part of the solution, so you don't need a separate maintenance agreement or worry about renegotiations. It's an all-in-one service where you pay for what you use. There's no need to overprovision storage upfront since it's available on demand—request more when needed, and you'll be billed accordingly. This approach avoids paying for capacity during acquisition, leading to better pricing per gigabyte over time. While other vendors also offer similar on-demand capacity solutions, Dell APEX now provides pricing comparable to traditional CapEx investments, making it a viable option for reducing operational costs and simplifying management through automation and vendor responsibility.

What's my experience with pricing, setup cost, and licensing?

I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.

What other advice do I have?

It depends on the use cases. Different technologies are suited to different needs. Dell APEX is a niche product used primarily for specific storage needs in our labs. While we rely on NetApp for most of our storage and Data Domain for backups, Dell APEX fills a unique gap by providing the flexibility we need at a reasonable price point.

Dell does maintenance.

From a security perspective, our data is encrypted, but Dell APEX doesn't handle our audits or manage our data setup. Those responsibilities lie with us. However, we are confident that the platform is secure and our data is adequately protected and encrypted.

There are many capacity-on-demand solutions available, including Dell APEX. Whether it's a good solution depends on your specific use cases and budget. It's a great option if it meets your needs at the right price. However, it might be worth waiting for better pricing before committing if the pricing isn't favorable.

Overall, I rate the solution a nine out of ten.


    German F.

good tool and backup system

  • April 25, 2023
  • Review provided by G2

What do you like best about the product?
Said backup system includes both the storage and the software to do the backup work, therefore it does not entail additional costs.
What do you dislike about the product?
It is not very flexible since the replication only works between storage equipment of the same model, not as towards older models.
What problems is the product solving and how is that benefiting you?
It helps me make backups of my entire virtualized server infrastructure.


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