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Reviews from AWS customer

6 AWS reviews

External reviews

394 reviews
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4-star reviews ( Show all reviews )

    Marcelo P.

Powerful Integration with Some Complexities

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
I like the integration that Sumo Logic has with various tools. I also really like the way it is possible to manage data and create dashboards. The data collection part is something I really appreciate, as well as the possibility of using agents for data collection. The integration with tools like Jira, Atlas, and Google Workspace makes the work much easier, especially because it already comes with pre-made dashboards. I also appreciate the extensive documentation it has, which helps a lot in daily tasks.
What do you dislike about the product?
I think the query language of Sumo Logic is a bit complex to handle. Additionally, in some dashboard elements, the way elements are organized on the screen is not very flexible, which could be a bit more adaptable, especially since the sizes are quite fixed. This hinders a bit. Another point is the new contract model that charges per query, which ends up being quite costly for companies, especially those from countries that do not have the dollar as their main currency.
What problems is the product solving and how is that benefiting you?
Sumo Logic facilitates data cross-referencing, dashboard creation, and precise queries in specific periods, improving information security.


    Utilities

Centralized, cloud-native log ingestion & analytics

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
Centralized, cloud-native log ingestion & analytics, Sumo Logic makes it fairly easy to collect logs (and other machine data) from many sources (cloud, servers, apps) into a centralized platform and analyze them.
What do you dislike about the product?
For very large volumes of logs or long time-range searches, queries may be slow. Some users report significant delays or slowness compared to alternatives.
What problems is the product solving and how is that benefiting you?
real-time monitoring and alerting, For log analytics, operations, security use cases (e.g. cloud/SIEM), Sumo’s near real-time ingestion + alerting helps spot and respond to problems faster.


    Stephanie F.

Unified Monitoring Made Easy and Effective

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how this platform brings together log ingestion, metrics, and tracking in one place. It makes it easy to correlate performance events, and I find that it works very well overall.
What do you dislike about the product?
One aspect I didn't appreciate is that when handling large volumes of records, the performance decreases noticeably.
What problems is the product solving and how is that benefiting you?
We have seen significant benefits from their advanced analytics, which are highly effective at identifying anomalies. This capability enables us to set behavioral baselines and configure proactive alerts. Sumo Logic performs exceptionally well, leading to fewer disruptions and a consistently positive experience overall.


    Philip M.

Easy to Use with Powerful Trace Finding

  • December 03, 2025
  • Review provided by G2

What do you like best about the product?
I like how easy it is to use Sumo Logic, which makes my tasks smoother, particularly when it comes to searching for traces I am looking for. The usability of the search feature stands out as it simplifies finding necessary information effectively. Additionally, the initial setup of Sumo Logic was very easy, which made the transition seamless and quick. This has enhanced my security operations as I can efficiently utilize the software without unnecessary hurdles, boosting my overall productivity.
What do you dislike about the product?
I dislike the speed at which Sumo Logic loads results. It can be slow, which hampers efficiency and creates frustration when waiting for important search outcomes.
What problems is the product solving and how is that benefiting you?
I use Sumo Logic for security operations, as it helps me find traces effortlessly. Its ease of use, especially the search functionality, makes it intuitive and user-friendly.


    Kim K.

Effortless Log Search and Data Consolidation at Scale

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate the quick log search feature, as it allows for efficient searching through records even at the petabyte scale. Additionally, I find the data consolidation helpful, since it simplifies the process of generating reports.
What do you dislike about the product?
Junior analysts encounter a steep learning curve when trying to master the complex on-site security queries.
What problems is the product solving and how is that benefiting you?
Sumo Logic is a solid and reliable solution that integrates seamlessly with modern cloud-based IT infrastructures. It has proven valuable for both performance monitoring and effective data management.


    Cruz J.

Unified Dashboard and Predictive Analytics Streamline Workflow

  • November 14, 2025
  • Review provided by G2

What do you like best about the product?
I appreciated the native integration of logs, metrics, and tracking within a single dashboard, as it means I no longer need to switch between multiple tools. I also found the predictive analytics feature helpful, since it saves me time.
What do you dislike about the product?
While the API itself is robust, I found the configuration of the control panel and alerts to be less intuitive and not as smooth as I would have liked. Additionally, I was not a fan of its syntax, which I found to be quite cumbersome.
What problems is the product solving and how is that benefiting you?
Sumo Logic addresses a variety of challenges for us and has been extremely helpful, particularly due to its strong core capabilities in analyzing logs and metrics. This has significantly reduced our mean time to resolution, and the level of confidence it offers is truly impressive. Additionally, its scalable data ingestion has proven to be a valuable advantage.


    Rafael N.

Flexible Pricing and Powerful Insights

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
Sumo Logic's Flex pricing model and insight generation.
What do you dislike about the product?
User experience (UX) design does not match a friendly interface.
What problems is the product solving and how is that benefiting you?
This tool is useful for both log management and security monitoring.


    Claudio F.

Outstanding Multi-Cloud Visibility and Insightful Event Correlation

  • November 05, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how it enables me to correlate events and organize them into Insights, which really helps me concentrate on more detailed analysis. Additionally, the multi-cloud visibility is outstanding, especially since we operate across multiple cloud environments.
What do you dislike about the product?
Up to now, I haven't been satisfied with how the rules can be customized, particularly when it comes to automatic detection.
What problems is the product solving and how is that benefiting you?
Sumo Logic enables a shift from a reactive, slow incident response approach to a more proactive threat hunting strategy. I have found it valuable due to its advanced capabilities, which are well-suited for modern environments and help speed up the entire incident response process.


    Jackie L.

Powerful Multicloud Logging, But Steep Learning Curve

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
I highly appreciate Sumo Logic's architecture, especially for multicloud environments. Its built-in integrations with AWS and Google Cloud make it possible to centralize logs and metrics very efficiently. From a strategic perspective, the average consumption billing model provides essential cost predictability.
What do you dislike about the product?
The learning curve for this platform is quite steep. Gaining proficiency takes a substantial amount of time, particularly because the machine learning analytics features require a very detailed initial setup and careful tuning before they can provide meaningful results.
What problems is the product solving and how is that benefiting you?
The platform has played a fundamental role in our operations; its anomaly detection and rules have significantly enhanced our security. The automation of incident response (IR) has greatly improved our workflow, leading to a substantial decrease in both MTTD and MTTR. Conducting efficient investigations is essential for achieving comprehensive root cause analysis.


    Yann S.

Robust Real-Time Intelligence, Minor Latency with Historical Data

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate most is the platform's robustness as a Continuous Intelligence solution. Its cloud-native architecture enables organizations to efficiently unify and analyze vast amounts of machine data in real time, which helps maintain continuous application reliability and enhances their security against modern threats.
What do you dislike about the product?
I've noticed that the platform sometimes experiences latency when querying large amounts of historical or archived data, particularly during comprehensive searches within these secondary repositories.
What problems is the product solving and how is that benefiting you?
Since adopting Sumo Logic, our security has improved thanks to real-time threat detection, and our operational decision-making has become more efficient, resulting in more reliable and consistent service.