The use cases would be to transfer files and send files of large sizes.
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Leading contender in the MFT market
What do you like best about the product?
Easy to build workflows which can provide great functionality
What do you dislike about the product?
As someone who trains other people on the software, my pet hate is the naming of end users as 'webusers', this confuses so many people who associate 'web' with https only.
Also, I prefer the menus spread horizontally rather than the newer vertical arrangement - this takes up too much space.
Also, I prefer the menus spread horizontally rather than the newer vertical arrangement - this takes up too much space.
What problems is the product solving and how is that benefiting you?
I advise customers to use this software when it matches their use case. Generally, this means security, visibility and automation
GA is a robust, scalable, widely deployable, centralized, and above all secure MFT tool.
What do you like best about the product?
GA centralizes MFT transfers in a streamlined and efficient manner. The use of Projects and Extensions enables virtually limitless possibilities. Comprehensive auditing capabilities are available out of the box.
What do you dislike about the product?
Due to the versatility of options, it can sometimes be challenging to choose from the various possibilities GA offers.
What problems is the product solving and how is that benefiting you?
Centralising transfers, HTTPS, SFTP and FTPS.
CSL GoAnywhere Review
What do you like best about the product?
It is easy to use , maintain and great price. We have over 90 + transport programs. Together with our Main HCM it is a great technological arsenal when it comes to our file transfers.
GoAnywhere MFT’s blend of security, automation, compliance, and ease of use is what makes it stand out as a go-to solution for managed file transfer. Whether it's for internal file sharing, partner exchanges, or integrating with cloud platforms, GoAnywhere covers a lot of bases.
GoAnywhere MFT’s blend of security, automation, compliance, and ease of use is what makes it stand out as a go-to solution for managed file transfer. Whether it's for internal file sharing, partner exchanges, or integrating with cloud platforms, GoAnywhere covers a lot of bases.
What do you dislike about the product?
While I don't have much concerns, the support team used to have Chat Option but it is no longer available. Some times it takes more time. Lately support team response is not up to the mark.
What problems is the product solving and how is that benefiting you?
Easy to use, Not much complexity.
excellent support
What do you like best about the product?
the support is good, they are fast no delay at all.
most the support person i work with are good
most the support person i work with are good
What do you dislike about the product?
sometimes i work with different people and i have to explain the issue again, they enter all the problem in the case
What problems is the product solving and how is that benefiting you?
most the issues are the certification expiring.
Secure, Scalable, and User-Friendly Managed File Transfer Solution
What do you like best about the product?
GoAnywhere MFT centralises the management of all file transfers, giving users visibility into transfer statuses, audit trails, and error handling, which simplifies administration and troubleshooting.
The platform allows for extensive workflow automation, enabling users to create complex, conditional workflows without needing heavy scripting or programming. This can save significant time, particularly for recurring data transfers and integrations.
It integrates well with cloud storage services, databases, applications, and other systems, allowing organisations to connect their data flow across different environments, whether on-premises, cloud, or hybrid setups.
The web-based interface is intuitive, with a drag-and-drop environment that simplifies setup and monitoring for users of varying technical backgrounds.
The platform allows for extensive workflow automation, enabling users to create complex, conditional workflows without needing heavy scripting or programming. This can save significant time, particularly for recurring data transfers and integrations.
It integrates well with cloud storage services, databases, applications, and other systems, allowing organisations to connect their data flow across different environments, whether on-premises, cloud, or hybrid setups.
The web-based interface is intuitive, with a drag-and-drop environment that simplifies setup and monitoring for users of varying technical backgrounds.
What do you dislike about the product?
Initial setup and configuration can be complex, particularly for companies without extensive experience in MFT solutions or server configuration. The process can be time-consuming, especially in environments with detailed security requirements.
The software UI seems somewhat outdated and unintuitive, especially for complex workflows. This can make navigating and configuring workflows less time efficient.
Due to its complexity, a regular IT person can often find themselves dependent on technical support, especially when configuring complex workflows or resolving specific issues.
Although GoAnywhere has its extensive capabilities, utilising advanced features effectively requires training or experience, as there’s a significant learning curve for scripting and workflow customization.
The software UI seems somewhat outdated and unintuitive, especially for complex workflows. This can make navigating and configuring workflows less time efficient.
Due to its complexity, a regular IT person can often find themselves dependent on technical support, especially when configuring complex workflows or resolving specific issues.
Although GoAnywhere has its extensive capabilities, utilising advanced features effectively requires training or experience, as there’s a significant learning curve for scripting and workflow customization.
What problems is the product solving and how is that benefiting you?
Centralised File Transfer Management, Automated Workflows and Integration with Various Systems.
Evaluation
What do you like best about the product?
- user friendlyness, feature set
- strongly secured (gateway, protocols, etc.)
- logging and monitoring capabilities
- strongly secured (gateway, protocols, etc.)
- logging and monitoring capabilities
What do you dislike about the product?
- difficult to understand how to organize the projects development life cycle (from dev to prod)
- missing language to interact with API like Azure SDK
- missing language to interact with API like Azure SDK
What problems is the product solving and how is that benefiting you?
centralize all files exchanges of the organisation with the external world
Pros and few cons, like anything else
What do you like best about the product?
Works great, robust functionalities for what it's designed to do.
What do you dislike about the product?
1st: Can be cumbersome to use if the level of script technicalites, esp. with custom expressions, is not enough with the administrator.
2nd point: Also, not GUI (graphical user interface) enough when comes to troubleshooting during emergencys. Ask oneself, why does it need a prebuilt or take time to build a module script step before you can visualize the folder structure on the connected side, or to quickly make a simple COPY or MOVE, etc.??
3rd point: I hear at one time there was a feature where multiple tabs can hold its own unique session if user were wanting to say, open one project on one chrome tab, and another project on another chrome tab, and compare script steps or edit/modify by learning to visualize one with another. But some time back, this feature was removed, because if you try to do this, some time passes and the one of the tab will refresh to make it the same as the other, hence only 1 tab, or project is only allowed. Currently, the HELP function enables a dedicated open tab and holds that. Why can't this apply when having to visualize one project mft script versus another?
2nd point: Also, not GUI (graphical user interface) enough when comes to troubleshooting during emergencys. Ask oneself, why does it need a prebuilt or take time to build a module script step before you can visualize the folder structure on the connected side, or to quickly make a simple COPY or MOVE, etc.??
3rd point: I hear at one time there was a feature where multiple tabs can hold its own unique session if user were wanting to say, open one project on one chrome tab, and another project on another chrome tab, and compare script steps or edit/modify by learning to visualize one with another. But some time back, this feature was removed, because if you try to do this, some time passes and the one of the tab will refresh to make it the same as the other, hence only 1 tab, or project is only allowed. Currently, the HELP function enables a dedicated open tab and holds that. Why can't this apply when having to visualize one project mft script versus another?
What problems is the product solving and how is that benefiting you?
Scheduling automation, monitoring, sending large sensitive information files, and differing formats so the added key management system and all it's security features are essential benefits.
Excellent all-around platform for data sharing
What do you like best about the product?
I think that the customizations available to you within each data sharing project provide you with everything you need to share out your enterprise data with trusted partners safely and securely.
What do you dislike about the product?
Infrequently, there will be changes in our currently configured data sharing sources that will fail with no discernible reason. Those require troubleshooting between us and our partners to resolve.
What problems is the product solving and how is that benefiting you?
We are able to share out custom data extracts easily with multiple vendors via encrypted folders and secure transport protocols.
Effortless setup with excellent support ensures seamless file transfers
What is our primary use case?
How has it helped my organization?
We have not yet collaborated with third parties. We might see benefits in the future when we have SharePoint.
What is most valuable?
Fortra's GoAnywhere MFT is easy to use, easy to set up, and the support is good.
What needs improvement?
I am not able to go in and say 'forgot password.' I need to access the admin portal to change the password from there. I would like to be able to do MFA and reset the password via email.
For how long have I used the solution?
I have used GoAnywhere for less than a year. April will mark one year.
What do I think about the stability of the solution?
We hardly have any issues with lagging, crashing, or downtime.
What do I think about the scalability of the solution?
The solution is scalable. We utilize it minimally, and it seems easy to scale up.
How are customer service and support?
Their customer service is good, with decent support. They get back to us within a day with answers. Their documentation is also very helpful.
Which solution did I use previously and why did I switch?
We used standard MFT, FileZilla, and just FTP protocol within Windows Server. We switched as we were concerned about security and wanted ease of use and setup.
How was the initial setup?
The initial deployment was easy. It took us just a couple of days to fully set up.
What about the implementation team?
We used Fortra's implementation team since it came with the package. We had to purchase eight hours of implementation time. From our end, mainly one person was involved in the deployment.
What's my experience with pricing, setup cost, and licensing?
The pricing is too expensive for what we need. If we could cut it by 50%, that would be great.
Which other solutions did I evaluate?
We looked at other solutions, however, it was time-consuming, and since Fortra's offers very good products, we did not pursue other options further.
What other advice do I have?
I recommend the solution for secure transfer and easy setup. Despite the pricing, it is a reliable product.
I'd rate the solution nine out of ten.
Seamless connectivity, good usability, and knowledgeable support
What is our primary use case?
I primarily use it for FTP purposes, sending files in and out within the corporation and through third-party vendors, both inbound and outbound.
How has it helped my organization?
It has been pretty seamless and straightforward for connectivity between my company and a third party. It is one of the easier aspects of using the product.
I could see its benefits after some time. That is because it was self-taught. I learned the functionality, the usability, and all the features as I went along by reading the help functions. There are probably still a lot of features that I have not yet used or know about.
What is most valuable?
The usability is valuable because I am self-taught and have not had any formal training in the product. The help feature is quite handy.
What needs improvement?
The biggest weakness I have seen in the product is scheduling. It is very limited in that aspect. It needs more flexibility and more ways to schedule. It is very strict with no customization options. The monitors are limited in how you can set them up.
Handling errors is challenging as errors are hard to understand. The help guide does not cover error messages well. It is Java-based, so it is hard to understand Java error messages.
For how long have I used the solution?
I have been using it for about four or five years now.
What do I think about the stability of the solution?
I have not experienced any lagging or crashing.
What do I think about the scalability of the solution?
We have not used it to a high level of scalability. What we are running currently is what was installed by a previous manager, and it has been used for about six to seven years without issues.
How are customer service and support?
They are very responsive and very knowledgeable. I would rate them a nine out of ten. Sometimes, they are hard to reach by phone. I get placed on hold for a long time, and I usually hang up and call later in the day or the following day. That is the only down thing I can think about in terms of support. They are hard to get hold of sometimes.
Which solution did I use previously and why did I switch?
I have used FileZilla, which is freeware. We have also used WinSCP.
FileZilla is just a simple point-to-point file transfer, whereas GoAnywhere has way more features.
How was the initial setup?
I did not install it in our environment. Another person who is not with the company anymore installed it. I came into play after it was fully installed and configured.
My initial onboarding was difficult for me because it required some level of programming which I am not savvy with. Initially, I reached out to tech support due to the cryptic errors that I was getting.
I do not use it on a daily basis or a full-time basis. It took about a year to be comfortable with it. I am still learning as I go along. There are still times when I wonder how to do something. I am still learning it, but it took me a good decent year to get acclimated to it.
In terms of maintenance, there is patching that comes out almost every month. It is pretty easy to download and apply the patch. It is pretty quick and painless.
What other advice do I have?
I would rate GoAnywhere MFT an eight out of ten. I have not had any formal training on it. I would love that opportunity. Until then, it is self-learning.
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