My main use cases for GoAnywhere MFT involve securing and managing file transfers across internal systems, cloud platforms, and external customers. I use it to automate SFTP, HTTPS workflow, data encryption, and compliance-driven file exchange, ensuring that we have reliable and auditable transfers with multi-customer environments.
External reviews
External reviews are not included in the AWS star rating for the product.
GoAnywhere MFT Simplifies File Transfer Automation with Strong Auditing and Reporting
Reliable Secure File Transfers with a Learning Curve
Secures and Automates File Transfers Efficiently
Reliable and secure file transfer with strong automation
Centralized automation has streamlined secure file transfers and supports compliance needs
What is our primary use case?
What is most valuable?
What I appreciate most about GoAnywhere MFT is its centralized automation of file transfer workflows with strong support for SFTP, HTTPS, APIs, and cloud integration. We also value the built-in security features, such as encryption, auditing, role-based access, and easy scheduling and orchestration, making it very effective for managing secure and compliant transfers across our multiple customers.
What needs improvement?
One area of improvement in GoAnywhere MFT is the UI/UX, which can feel less intuitive for managing complex workflows and large job volumes. Additionally, the advanced monitoring, alerting, and cloud-native integration could be enhanced for better support of modern operations and scalability in modern environments.
For how long have I used the solution?
I have been working with this solution for over three years now.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
I find that GoAnywhere MFT is scalable. We have deployed it on one of our LOBs, tested it, and are rolling it out to different LOBs without any disturbances. It is stable, so it is scalable.
How are customer service and support?
I have had to contact the technical support of GoAnywhere MFT, and I find the support team is very knowledgeable and responsive. We usually get responses very fast, and the documentation is good. On a scale from one to ten, I would give the support a score of nine.
Which solution did I use previously and why did I switch?
Earlier we used legacy FTP tool solutions like IBM Sterling File Gateway, but we switched to GoAnywhere MFT because we needed centralized management, stronger compliance, and easier workflow automation. We moved to GoAnywhere MFT, which provides everything we need.
How was the initial setup?
The initial deployment of GoAnywhere MFT is generally moderately complex, especially when configuring users, workflows, policies, and integrations across environments. The basic installation is straightforward. However, the advanced configurations require time and have a learning curve for new users.
What's my experience with pricing, setup cost, and licensing?
Regarding the pricing of GoAnywhere MFT, I would say it is quite on the higher side, but considering the features offered, it is worth the money.
What other advice do I have?
We use connectors included in GoAnywhere MFT, specifically Dynamics. I find the connectors are very useful for data transfer and help us integrate with other vendors as well.
We have used GoAnywhere Agents in one of our LOBs and are currently in the phase of testing it. Once it is tested and we are satisfied, we will roll it out to the other LOBs as well.
We have used Secure Forms in GoAnywhere MFT, specifically the custom-made form. The Secure Forms feature allows end users to fill out and submit information online through secure custom-made forms with one or more input values, and we use it to control the data that end users provide while submitting information. I would give this review an overall rating of nine.
Secure encryption has supported long-term file transfers but performance remains a concern
What is our primary use case?
I use GoAnywhere MFT for data transfer and file management in my work.
What is most valuable?
Encryption is my favorite feature of GoAnywhere MFT. It performs really well in this capacity. I have not used the connectors for services such as Salesforce, SharePoint, Microsoft Dynamics, or other services. I have not used the agents in relation to GoAnywhere MFT. I have not tried using the Secure Forms feature to transfer text data from one computer to another. I have not tried using the GoFast feature to accelerate data transmission.
What needs improvement?
I would appreciate improvements in GoAnywhere MFT's overall functionality and performance.
For how long have I used the solution?
I have been using the solution since 2023.
What do I think about the stability of the solution?
GoAnywhere MFT has stability concerns. Memory usage is heavy and memory-intensive, which causes lagging and performance issues.
What do I think about the scalability of the solution?
GoAnywhere MFT has scalability limitations that impact its ability to grow with organizational needs.
How are customer service and support?
I rate the technical support for GoAnywhere MFT at eight or nine out of ten.
Which solution did I use previously and why did I switch?
I have not tried using alternatives to GoAnywhere MFT that do the same thing. I have not used Fortra.
How was the initial setup?
The initial deployment of GoAnywhere MFT was easy. I was the person who installed it. I do not recall the exact timeframe for the first deployment.
What's my experience with pricing, setup cost, and licensing?
The pricing for GoAnywhere MFT is a consideration for implementation.
What other advice do I have?
GoAnywhere MFT requires minimal maintenance on my end.
Streamlined Secure File Transfers with Room for UX/UI Improvement
Excellent Automation and Security with Centralized Control
The security features are also strong—encryption, secure protocols like SFTP/HTTPS, and compliance support—which gives me confidence when handling sensitive data.
I also appreciate the centralized control and detailed logging, as they make monitoring, auditing, and troubleshooting much easier.
It also improves reliability and helps cut down on mistakes. With automated workflows, along with alerts and monitoring, files are more likely to be transferred correctly and on schedule.
Centralized, Secure File Transfers with Powerful Workflow Control
Automation has streamlined secure workflows and connects diverse third-party services
What is our primary use case?
With GoAnywhere MFT, I am able to move between and explore the use cases from automation to data translation, REST API, SOAP API calls, and integration with third-party applications like ICAP and its sister solution, Clearswift Secure ICAP Gateway and more. Most importantly, I specialize in the project workflow and the automation feature of GoAnywhere MFT.
Most of the connectors that I use within GoAnywhere MFT is the ICAP connector, which connects to a secure internet content adaptation protocol to provide an additional feature of GoAnywhere MFT, which is data leak prevention and antivirus scanning.
On the range of connectors available in GoAnywhere MFT, I have not received any complaints from the customers we have installed or deployed GoAnywhere MFT for, but I understand technology is fast-growing, and I hope GoAnywhere MFT will not be left behind.
GoAnywhere MFT's connectors are very important to my daily operations because the flexibility to connect to different third-party applications makes GoAnywhere MFT shine compared to other MFT solutions.
With my company being represented, it will be better for my review to be published.
What is most valuable?
In my opinion, the best function in GoAnywhere MFT is the Secure Forms. My personal favorite is the Secure Forms, wherein I can create custom fields that support different types of fields such as text boxes, radio buttons, and more. The back end is integrated with a project workflow that creates the automation, making everything in the process much easier and more accurate within the organization.
The main benefits I receive from using or acquiring GoAnywhere MFT in the organization are, first of all, the return on investment when it comes to automation itself. Security measures still have a long way to go, but since GoAnywhere MFT focuses on IT automation, this enables the company to provide IT staff with more productivity on other aspects of their jobs.
What needs improvement?
Recently, I have been working with bulk web user imports for existing clients, and I introduced the CSV upload for bulk importation of web user registration. I would suggest that providing a sample CSV file with the exact columns would be very beneficial to end users.
For how long have I used the solution?
I have been working with GoAnywhere MFT for approximately four years.
What do I think about the stability of the solution?
For stability, I would rate it as nine because I understand GoAnywhere MFT is still improving itself.
What do I think about the scalability of the solution?
For scalability, I will rate it as ten.
How are customer service and support?
For technical support, I will rate it as ten. We already have our own technical team who is very proficient with GoAnywhere MFT.
How would you rate customer service and support?
Positive
How was the initial setup?
The configuration of GoAnywhere MFT from deployment to completion is straightforward, and that is also one of our main drivers when comparing it to other MFT solutions.
What was our ROI?
The main benefits I receive from using or acquiring GoAnywhere MFT in the organization are, first of all, the return on investment when it comes to automation itself. Security measures still have a long way to go, but since GoAnywhere MFT focuses on IT automation, this enables the company to provide IT staff with more productivity on other aspects of their jobs.
Which other solutions did I evaluate?
Our main competitor in the market for GoAnywhere MFT is Progress MoveIt.
With recent biddings and client rollouts, MoveIt has not won any projects against our GoAnywhere MFT solution.
What other advice do I have?
For MFT automation, GoAnywhere MFT Agents enable remote offices, branches, or other remote servers that do not have FTP capability to be visible to my orchestration diagrams.
Regarding the functionality of GoAnywhere MFT, I am satisfied. I have not seen any flaws so far.