We use GoAnywhere to filter files for our clients and set up SOP connections. Our clients are primarily large corporations, and we have around 10 specialists working with GoAnywhere.
External reviews
External reviews are not included in the AWS star rating for the product.
FORTRA -GoAnywhere -Solid Product
Customer service is excellent from the Sales team and Technical Support team.
Very Satisfied with Go Anywhere
We have over 150 MFTs occurring nearly 24x7.
Secure and easy way to automate, administer and manage file transfers across the organization
GoAnywhere MFT Review
The main thing for newcomers is learning the little tricks and nuances and I am not so sure that the customer support or the internet usually gets me to where I need to get when learning something new.
Goanywhere MFT Fortra Review
customer support
Good tool, consolidates all out sfts servers in one server
Improved productivity through automation from the source to the destination
What is our primary use case?
How has it helped my organization?
GoAnywhere has improved productivity through automation from the source to the destination. It has improved build time because the files are transferred to them immediately.
We use the agents for other branches of our client. It's crucial that the agents enable us to extend MFT automation to remote systems because the agent is like a mini-GoAnywhere. The solution has saved time connecting securely with third parties that we need to collaborate with, especially our clients. We're dealing with SaaS, so it helped us secure our files and the cloud files being tested.
What is most valuable?
The best feature of GoAnywhere is that transfers are straightforward if there are no other requirements from the source and destination. It doesn't require much maintenance.
What needs improvement?
The reporting could be more customizable.
For how long have I used the solution?
I have used Fortra's GoAnywhere for two years.
What do I think about the stability of the solution?
I rate GoAnywhere 10 out of 10 for stability.
What do I think about the scalability of the solution?
GoAnywhere can scale up to the enterprise level.
How are customer service and support?
I rate Fortra support nine out of 10. I'm very satisfied with the customer support. They can accommodate us when we need their help.
Which solution did I use previously and why did I switch?
We had another product before we switched to Fortra. Their customer support couldn't answer our technician's questions fast enough, whereas Fortra gave us the answer we needed in a timely manner.
What other advice do I have?
I rate Fortra GoAnywhere 10 out of 10. I would recommend GoAnywhere, depending on a company's needs. It's appropriate for enterprises who want to securely transfer files from service to service.
Administering many DT flows
automating sending data
many functions and options
if we coudl have a better ways to manaeg resource, jobs, more thru the datbase
GoAnywhere Managed File Transfer Solution
Provides an almost complete range of connectors
What is our primary use case?
I deploy Fortra's GoAnywhere MFT for our clients and provide presentations to prospects.
Fortra's GoAnywhere MFT allows our clients to securely share confidential files and create a web portal for external partners. This portal enables partners to search, upload, and download files, integrating with services like Google Drive. Additionally, GoAnywhere offers a secure mail feature for sending large attachments.
How has it helped my organization?
Fortra's GoAnywhere MFT provides an almost complete range of connectors.
GoAnywhere's agents allow us to extend MFT automation to remote systems, which is helpful for our clients with branches in different countries. By using the agent along with the automation service, we can interact with remote servers, thereby increasing productivity and transfer times between those servers and the head office.
GoAnywhere MFT has improved our client's KPIs. Before implementing GoAnywhere MFT, our clients didn't receive notifications when there were errors in the file process and now they are instantly informed.
To ensure a safe data collection process during the pandemic, our clients transitioned from Google Forms to GoAnywhere Secure Forms. This allowed them to securely fill out digital forms upon entering the building, with the option to attach them directly to their database.
Before GoAnywhere Secure Forms, our clients had to rely on third-party solutions but now they only have to use the MFT for their use cases.
The Go Fast feature improves the data transfer speeds for our clients.
GoAnywhere MFT saves our clients time connecting securely with third-party collaborations. Removing the manual intervention has saved around 90 percent of their time.
What is most valuable?
The most valuable features are the automatic processing of files and scheduled execution of the files.
What needs improvement?
The technical support has room for improvement. It takes between three to five days to get a resolution from them.
I would like better integration between GoAnywhere MFT and other MFT solutions.
We request the ability to customize the user interface of Fortra's GoAnywhere MFT, specifically by incorporating our company logo. This feature would provide greater flexibility and brand recognition within the software.
For how long have I used the solution?
I have been using Fortra's GoAnywhere MFT for four years.
What do I think about the stability of the solution?
For the most part, Fortra's GoAnywhere MFT is stable. Sometimes we run into critical problems that require a new patch to fix. Developing and implementing these patches can take up to a week.
What do I think about the scalability of the solution?
Fortra's GoAnywhere MFT is highly scalable. We can scale by increasing the memory.
How are customer service and support?
The technical support is delayed in providing a resolution. It can take up to five days to resolve an issue.
How was the initial setup?
The initial deployment is straightforward. Connecting the servers and the GUI is simple. The instructions are easy to follow. Once we input the values and the IP address, Fortra's GoAnywhere MFT is easy to install.
The deployment takes five days and can be completed by one technical person.
What was our ROI?
On average, our clients see a return on investment within three years of implementing Fortra's GoAnywhere MFT.
What other advice do I have?
I would rate GoAnywhere MFT nine out of ten.
Fortra's GoAnywhere MFT doesn't require coding for everything under the input values for the workflows, unlike other solutions.
Fortra's GoAnywhere MFT requires minimal and easy maintenance.
Our clients usually assign four people in each organization that utilize Fortra's GoAnywhere MFT.
Based on the features provided by Fortra's GoAnywhere MFT, the price is reasonable. There is no need to purchase additional tools to monitor and maintain the data.
I recommend Fortra's GoAnywhere MFT to other users.
Fortra's GoAnywhere MFT provides peace of mind.