GoAnywhere MFT: Secure, Reliable and Powerful
What do you like best about the product?
I can easily schedule the workflow to upload or download files without any manual steps also the audit feature is great which provide me complete view of from where and what has been upload.
What do you dislike about the product?
I dislike that after update they disrupts the workflow which requires the tweaking. The limited documentation regarding advance features.
What problems is the product solving and how is that benefiting you?
Before I have to rely on manual workflow which somehow waste a lot of time and rise the security risk now everything is automatic.
Reliable automated transfer tools with strong security
What do you like best about the product?
GoAnywhere MFT makes it easy to automate secure file transfers in our internal systems. The scheduler works great, we use it to send large reports and files across teams on a fixed schedule. The logs are detailed making it easy to track both sent and received files. The dashboard offers a decent overview of system activity and the process status.
What do you dislike about the product?
The user interface feels outdated like something from the early dot com period. The initial workflow setup can take some time and some integration features feel slightly buggy. The core functionality is solid and it does the job well, so we can easily overlook the little drawbacks.
What problems is the product solving and how is that benefiting you?
The biggest solve is the manual file transfers reduction. GoAnywhere replaced our previous FTP tools and manual steps with a fully automated system. The transfer processes are fully automated with encryption and role-based controls for our IT team.
Reliable performance with room for interface improvements
What is our primary use case?
Currently, we use GoAnywhere MFT for data to automate sharing big or large data and secure information.
I can say it handles large loads of data which allows the organization to connect to internal and external systems.
I also exchange and write data using the standard protocols.
What is most valuable?
I appreciate GoAnywhere MFT because it is reliable and can handle large loads of data.
It has many good features. It is an ultimate tool for large data.
The amount of information it can handle is the best feature for me.
What needs improvement?
The support for GoAnywhere MFT is not consistent. There was a time I received a response, but it did not fully resolve the problems I had.
The interface needs a makeover.
When I have many workflows running simultaneously, the interface of GoAnywhere MFT can lag, which makes it take longer whenever I am working.
For how long have I used the solution?
I have been using it for about one and a half years.
What was my experience with deployment of the solution?
The initial deployment of GoAnywhere MFT was moderate. It was easy.
What do I think about the stability of the solution?
The performance and stability of GoAnywhere MFT is a credit. It is good.
What do I think about the scalability of the solution?
The scalability of GoAnywhere MFT regarding staff training is quite easy and simple.
Users learn the skills on how to use the software quickly.
How are customer service and support?
I have contacted the technical support for GoAnywhere MFT once or twice.
The response was not convenient and did not meet my expectations.
The team needs to improve their response time to users and customers.
I would give the support for GoAnywhere MFT a score of seven out of ten.
Which solution did I use previously and why did I switch?
I have not used any alternatives to GoAnywhere MFT.
How was the initial setup?
It took approximately one month to fully deploy GoAnywhere MFT.
What about the implementation team?
I needed a team for the deployment of GoAnywhere MFT because of the workload.
One person cannot handle everything alone.
It requires a team.
What's my experience with pricing, setup cost, and licensing?
The pricing for GoAnywhere MFT is quite fair.
Which other solutions did I evaluate?
I have not used any alternatives to GoAnywhere MFT. This is my first experience with this software.
Despite a few drawbacks, it is a good product, and the issues can be resolved.
What other advice do I have?
GoAnywhere MFT is good software, and I would recommend it to anyone wishing to use it.
I rate this solution eight out of ten.
My Audit Ally Against Time zone challenges
What do you like best about the product?
I love how it automates repetitive tasks like sending reports to the onshores or uploading bulk data to our cloud storage. Its been an ally really. Also the auditing and reporting tools have been invaluable for compliance checks especially since we handle HIPAA regulated data. Its these little things that have made my work easier and less stressful. The dashboard is easy to use for monitoring and the detailed audit logs help with compliance audits. I have integrated it with Outlook and SQL and they run perfectly. It allows users to schedule file transfers at specific times adjustable to different time zones.
What do you dislike about the product?
The thing I like the least would be that it does not allow proper tableau integration which is a major downside for data analysts specifically.
What problems is the product solving and how is that benefiting you?
As a data analyst at a multinational auditing firm. I am constantly dealing with clients across the globe which makes managing time zone gaps a hassle. But Goanywhere Mft has been a lifesaver automating and scheduling secure data transfers to match everyone's crazy schedule. Which honestly saves me a bunch of time throughout the day. I love that i can set it to pull US audit logs at 2 am or send reports to Ireland at 9 it gets the job done. Overall this has been cut out so much grunt work and stress.
Amazing MFT
What do you like best about the product?
Automation - saves 15 hours of manual tf
What do you dislike about the product?
Web client cannot handle large downloads.
What problems is the product solving and how is that benefiting you?
We were doing 15 hours of manual transfer a week - with goanywhere we used automation to pick files and drop files into sftps.
Secure Transfers Made Easy, Needs UI Improvement
What do you like best about the product?
I have been using GoAnywhere MFT for approximately one year, primarily to manage secure file transfers across our organization and with external partners. I appreciate its automation capabilities for file workflows and encryption of sensitive data, which ensure compliance with data protection regulations. The robust security features and automation capabilities were key factors in selecting GoAnywhere MFT over other options, as they replaced our previous manual processes and some disconnected tools effectively. The implementation process was straightforward and enabled us to quickly centralize our file transfer workflows. I find the ease of integration with existing systems, comprehensive security features, user and role management, and centralized management view to be extremely beneficial. Additionally, the ability to monitor different transfers from a single interface provides enhanced visibility and control across the organization. These features have significantly improved our efficiency and security.
What do you dislike about the product?
I find the user interface for configuring advanced automation tasks to be somewhat challenging. Although the platform is powerful, the more complex workflows and scripting features can become a bit technical and overwhelming for new users. I believe improving these aspects would simplify the learning curve for customers who are beginning to use the platform.
What problems is the product solving and how is that benefiting you?
I use GoAnywhere MFT to automate and secure data transfer, reducing human error and ensuring compliance. It centralizes workflows and encrypts sensitive data, greatly improving efficiency and security across my organization.
Threat protection and encryption ensure safe file transfers and connector integration simplifies processes but customer support response could improve
What is our primary use case?
We use GoAnywhere MFT for file transfers and loading other files on our FTP.
What is most valuable?
What I appreciate most about GoAnywhere MFT is the threat protection feature, whereby before transferring files anywhere, I am able to first make the file analysis and confirm there are no threats or malware in the files. Before allowing files to be transferred elsewhere, the threat protection helps us prevent data loss because it has highly graded encryption which helps keep our data safe.
I also appreciate the cloud connectors. GoAnywhere MFT is able to connect with different applications. For example, it can connect with Microsoft SharePoint and Dropbox.
What needs improvement?
The implementation process needs improvement. When I wanted to implement GoAnywhere MFT and requested trials, I had to wait for a period of a day without reply, until I requested the demo. They should improve their customer support service so when someone wants to register or purchase this product, they should be faster.
They should make sure that the start trial part is accessible to everyone when someone wants to get that trial. If they want people to first communicate with customer support, they need to ensure their support team is available 24 hours.
For how long have I used the solution?
I have been using GoAnywhere MFT for one year.
What was my experience with deployment of the solution?
Deployment of GoAnywhere MFT was very challenging because the trial request process and response time caused delays. If they had replied in time, the deployment would not have been delayed.
What do I think about the stability of the solution?
GoAnywhere MFT has never crashed, but sometimes it becomes slow.
What do I think about the scalability of the solution?
The scalability of GoAnywhere MFT is fine.
How are customer service and support?
The support for GoAnywhere MFT becomes excellent when you become a customer. The support is impressive and they handle issues in a timely manner. However, when requesting to become a customer, that is where support issues arise. When you are an established customer, their support is good.
On a scale from 1 to 10, I would give GoAnywhere MFT support seven.
Which solution did I use previously and why did I switch?
Before using GoAnywhere MFT, we were using Google Drive. We were using Google Workspace which has a sub-feature called Fogo (F-O-L-G).
How was the initial setup?
We took a period of two weeks to fully deploy GoAnywhere MFT. We had to first gain access, then request a demo. After the demo, we had to negotiate pricing. From the pricing, we took the final steps.
What about the implementation team?
One person can deploy GoAnywhere MFT.
What's my experience with pricing, setup cost, and licensing?
The pricing of GoAnywhere MFT is friendly. It is friendly because payment is based on the number of users and the number of licenses purchased.
What other advice do I have?
I started seeing the benefits of GoAnywhere MFT one week after implementation.
The user interface of GoAnywhere MFT is free and friendly, as everything on the user interface can be managed without assistance.
I rate GoAnywhere MFT eight out of ten overall.
Secure Managed File Transfer Platform
What do you like best about the product?
I like the extensive protocol support, including HTTPS, SFTP, and FTPS, which covers most secure file transfer requirements for both internal and external stakeholders.
The workflow automation capabilities are notable: triggers, scheduling, and reusable project templates streamline repetitive transfer tasks and reduce manual intervention.
Centralized administration, detailed audit logging, and compliance-ready encryption features make it suitable for organizations with strict regulatory requirements like HIPAA, PCI DSS, and GDPR.
The interface is intuitive, with drag-and-drop project design and a customizable dashboard that provides at-a-glance operational insights. Integration options are comprehensive, supporting connections to various databases, REST/SOAP web services, and third-party platforms, which simplifies complex data workflows.
The system’s modularity allows for easy migration between embedded and enterprise databases, and the centralized management of resources and scripts is efficient for larger IT environments. Support for ad-hoc transfers and granular user controls further enhance operational flexibility.
What do you dislike about the product?
While GoAnywhere MFT is generally easy to use, the documentation and help resources could be more comprehensive, especially for onboarding new users or for those looking to maximize advanced features.
I find that some options in the UI remain enabled even when not relevant to the current task, which can lead to confusion without careful attention to the notes and help sections
What problems is the product solving and how is that benefiting you?
The platform has replaced a patchwork of custom scripts, batch jobs, and disparate FTP tools with a single, secure, and auditable system.
This centralization has improved reliability, reduced transmission errors, and simplified maintenance, especially when dealing with key rotations, vendor changes, or compliance audits
File transfer across multiple cities becomes seamless with secure sharing options
What is our primary use case?
We generally use GoAnywhere MFT to transfer all the files that we have. We are a group of 11 entities put together, so there are multiple servers that we use and multiple locations. The company is spread across 11 cities, so the transferring of files is becoming easier when we are using the MFT software.
What is most valuable?
One of the features of GoAnywhere MFT that I prefer the most is the sharing option. There are files that can be shared across the entire team members, and there are files which can be shared only with specific team members. The password protected files can be given only to a specific team member of my choice, and there are files which can be universally opened by all the team members. That is one feature which I appreciate.
Another valuable feature is the scalability of the product, which is very good. We initially started with a small amount of data, and now we have grown into it, and the large volume of data that we are transferring is very easy for us.
Since our entire company consists of around 11 entities put together, the usage case has been increasing day by day. The scalability of GoAnywhere MFT is a very good platform to scale rapidly as well.
What needs improvement?
The customer support and feedback system of GoAnywhere MFT could be improved. The customer support is a bit slow from their end. The time lag they take to respond to our queries is more than expected, so I would give a solid seven out of ten for the customer support.
For how long have I used the solution?
We have been using GoAnywhere MFT for one and a half months now.
What was my experience with deployment of the solution?
I currently do not face any downtime from GoAnywhere MFT or feel there is anything which they can do better. From my end, I will not be able to give any criticism about any of the services that they provide.
What do I think about the stability of the solution?
During the time we have used GoAnywhere MFT, I have not faced any downtime or any lags regarding the transfer of files or any of the services that we have used.
How are customer service and support?
The experience with GoAnywhere MFT support could have been better and quicker from their end. Apart from that, I did not face any other issues, but the time lag they took to respond to our queries was more than expected, so I would give a solid seven out of ten for the customer support.
How was the initial setup?
The initial deployment of GoAnywhere MFT was very quick and simple. It was an easy process, not complex at all, so it was easy to understand and a very quick process.
What about the implementation team?
We are a small team of around three people who were required to implement it.
Which other solutions did I evaluate?
We have not used any alternatives to GoAnywhere MFT; this is the first that we have used. We had an in-built solution that we were using until now, and we have just taken this option.
What other advice do I have?
The pricing of GoAnywhere MFT was a management decision that was taken. I was not involved in the pricing part of it.
The module of GoAnywhere MFT that was given to us was very simple and easy to learn. There was nothing complex about it, and the module was very self-explanatory for us, so we did not face any difficulty with the usage of the modules.
It took around five to seven working days to fully install GoAnywhere MFT.
For any new users who are opting to file their data, GoAnywhere MFT is a very good solution to try. It gives us excellent safety, and the data are encrypted. For any new users who are just looking into the market, this will be a very good product for them. The size of the data that can be shared is also very good; we can share a huge amount of data very easily, and the transferring of the data is very easy.
On a scale of 1-10, I rate GoAnywhere MFT a nine.
Scheduler feature delivers daily data securely and support excels with timely assistance
What is our primary use case?
We primarily use GoAnywhere MFT to securely transfer our files and encrypt files and other data points that we have. We transfer it across cloud storage platforms, which is our main use case with this software.
We also build workflows which can be easily configured. There is a scheduler feature inside the GoAnywhere MFT platform which automatically helps us run these workflows and basically helps us get our reports securely on time through cloud.
What is most valuable?
The scheduler feature in GoAnywhere MFT is something that I appreciate very much because we primarily deal with large data sets.
Our file transfer that we do is quite large and we require a daily check-in and monitoring data that comes to our email. The scheduler automatically encrypts the data and sends it to the corresponding email IDs or the corresponding cloud platforms automatically without any manual intervention.
This saves a lot of time for us and ensures we get our data on time.
What needs improvement?
Feature-wise, I don't think there's any negative aspect about GoAnywhere MFT; it's very much packed, very good and ready to go.
One area where they can improve is that many training documents are missing. Initially, when I started using the software, I found it a little hard to navigate and understand. More help documents and knowledge-based documents could have been much more useful. That could be developed, but apart from that, feature-wise, everything is great.
For how long have I used the solution?
I have been using it for about a year to 14 months.
What do I think about the stability of the solution?
I have not seen any instability with GoAnywhere MFT; in fact, it's very good.
There's no lagging or ping issues. The data we usually transfer consists of large files, and it's quite smooth and clean. There's no lag.
What do I think about the scalability of the solution?
Being a cloud solution, GoAnywhere MFT is very much scalable.
Currently, we have three locations where we use this, and we might expand it to five or six locations. Because it's a cloud platform and a stable platform, it is scalable.
How are customer service and support?
The support team for GoAnywhere MFT is very knowledgeable. Any query that I have, they are very patient with me and they try to give me the reason behind the issue and then solve it.
They're pretty quick and responsive. It's not a situation where you raise a ticket and wait for 48 hours to get a response; it's immediate. Their knowledge level is something that I appreciate with the team.
Which solution did I use previously and why did I switch?
I have not used any alternatives to GoAnywhere MFT personally.
How was the initial setup?
Learning how to fully use GoAnywhere MFT took time for me personally; it took around four to six weeks to understand and learn the entire process and product.
That was time-consuming. Ideally, it should have been completed in a week or two at maximum. With products such as this, time is an important crucial factor. That was the only issue.
What other advice do I have?
I would recommend contacting the GoAnywhere MFT support team earlier to understand the platform more quickly. I spent six weeks learning the system, but if I had reached the support team earlier, I might have understood it in two or three weeks.
I would recommend everyone to use this kind of managed file transfer software, if not GoAnywhere MFT, then something else, so that data remains safe and encrypted, especially considering the prevalence of data theft.
I would encourage them to use GoAnywhere MFT.
On a scale of 1-10, I rate this solution an 8.5.