My use case for the solution is both file transfer and file storage. We use it for file transfer within the organization and also for storing and managing our files at the organization.

GoAnywhere MFT saves us a lot of time. Previously, we were using simple file sharing platforms, such as Google Suite. However, we were concerned about our file security and encryption, so we chose GoAnywhere MFT. GoAnywhere MFT is a great file-specific, file transfer-specific, and encryption-specific solution. It does its work really well. Other software can handle their work adequately, but the file sharing, file encryption, and file security and sharing are perfect in this solution.

The best features I appreciate most about the solution are the security and encryption they provide, which is really awesome. The main reason we use GoAnywhere MFT is the file security. I went through their security policies, and these are really great.

One area I want to see improvement is their licensing system. They are still using a key system, similar to Windows activation keys from Microsoft. They should improve that with better pricing plans.

Additionally, they can improve their UI. I really feel it is outdated, so improvement in UI would help.

I have been using this solution for around one month.

I would say GoAnywhere MFT is stable, though we had downtime for a few minutes due to our company glitches. The issue was not from GCP, so I would rate stability as a nine.

I would rate scalability with GoAnywhere MFT as really good, giving it a rating of ten out of ten.

On the management side, 50 to 60 people use it.

I would rate the technical support that GoAnywhere MFT provides around a seven. I talked with the support once, and they were not available at that time.

We were previously using simple file sharing platforms, specifically Google Suite. We were concerned about our file security and encryption, which led us to choose GoAnywhere MFT.

We have a hybrid model. Currently, we are using GCP as our cloud provider. We are looking for transferring to some other platform, but for now, we are using GCP.

The deployment is really straightforward. It took within one to two days to get properly set up.

The return on investment includes saving time and increasing efficiency. It really increased our efficiency. It saves 20% to 30% of time compared to when we used to send files one by one to a collected Gmail.

It is around market value. It is neither too high nor too low, but balanced.

In terms of connectors, we are currently using the Salesforce one. I also tried using Slack, but I encountered some issues with it. However, it worked out fine in the end. The integrations are good. I explored the various integrations available, and there are plenty of them. However, we use only a few of them.

I would definitely recommend GoAnywhere MFT to other users because what it provides is perfect. I have no problem with it.

Overall, I would rate GoAnywhere MFT as a nine out of ten.

We had the enterprise version of GoAnywhere MFT. We had the business-to-business and in-house versions. We were sending and receiving files from vendors, which were banks, Nike, and all sorts of different purveyors, and then also from server to server within our own business. We were using it quite extensively. I think we were averaging maybe 500 transmissions a day.

What I appreciated the most about GoAnywhere MFT is that it was very user-friendly. It was also very reasonably priced compared to other MFT applications. If I bring up BMC's MFT option, it was three times the price and it had pretty much the same functionality.

At the time when we first got it, it was one of the first MFT applications that had secured transmissions. That was one of the things that our security department was very adamant about, getting a hold of all the ad hoc FTPs that were flying around and securing them all, finding out what's going on, where the data is, what the data is, and locking it all down. That's why we went to it.

The main area for improvement would be including better support. Support was horrible. When we needed help off-shift, at 2:00 in the morning, it was an hourly rate of $200, $175 an hour, and we waited an hour, hour and a half to get somebody on support. It was ridiculous. I'm accustomed to calling a support desk and getting immediate help. Every other application I've ever worked on was that way. GoAnywhere MFT, Fortra, their first-level support was just miserable.

Another improvement would be their pricing models. We went cheap at Foot Locker and didn't include the reporting options, and we should have because the reporting was really fantastic. They should roll it all in, make one price model, include the reporting, and that will make all customers happy.

I have been using GoAnywhere MFT in my career for approximately 12 years.

We experienced a couple of issues with GoAnywhere MFT, but they were due to our own actions. One time we ran out of space on the server and it locked up because it couldn't write to its log files anymore. Another incident occurred when a developer had written a project using a resource that had an expired PGP key, which caused a cascading effect on authentication. That one was difficult to diagnose, but we figured it out with help from support by analyzing the logs. The stability of the application itself is excellent. We left it on an AIX machine that hadn't been rebooted in three years, which testifies to how the application ran.

We never really had to do any scaling with GoAnywhere MFT. We built it to fit our environment and planned for the future, and it was working effectively. We didn't have to add any other MFT servers. We had one MFT and one gateway, which was sufficient.

First-level support for GoAnywhere MFT would rate about a seven for skill level. Second-level support, after waiting a day and working with the first-level person, would rate about a nine or ten. They were fantastic people to work with and remained engaged throughout the process. We were in contact for sometimes weeks afterward. They were really good at committing long-term to a solution. However, the first-level support was disappointing, especially considering the hourly rate of $175 for someone not fully versed in the application.

We previously used homegrown ad hoc solutions, such as the built-in FTP that was part of z/OS from IBM, and FTP options for Linux and AIX. GoAnywhere MFT was the first enterprise-wide MFT solution that we brought in-house. We did evaluate BMC's MFT option, but it was essentially the same functionality at twice the price.

The installation and upgrading process was not easy. Having someone from GoAnywhere MFT assist us might have improved the process.

When I retired, I had everything in place and turned it over to a contractor from Fortra who was supposedly an expert in GoAnywhere MFT, but they still haven't completed the implementation.

We considered BMC's MFT option, which was three times the price with pretty much the same functionality. Since we used Control-M for our enterprise scheduling application, we considered using the MFT option but ultimately canceled that idea due to the cost differential.

One of the reasons I retired was because of GoAnywhere MFT. The software itself was fine. Nearly every day, I was chasing down certificate owners and determining who was responsible for them. Nine times out of ten, they were no longer with the company, and the remaining staff didn't know anything about it or what to do. I spent approximately 90% of my time chasing down certificates and getting them updated. If the certificates could be removed, I would give it a nine. GoAnywhere MFT didn't provide any sort of guidance on certificate management. They simply provided what needed to be done and left the implementation to us, which was a significant oversight on their part as certificate management became a nightmare.

The overall rating for GoAnywhere MFT would be a seven, primarily due to the never-ending nightmare of certificates.

I use this solution to transfer a large amount of files from one folder to another. The agents can be monitored in one place, which is how I have been using this solution.

I use Secure Forms to collect information. The solution supports drag and drop which eases the file uploading process. They have made it easier for me to upload my data onto the GoAnywhere MFT solution.

GoAnywhere MFT has improved my organization in the way that I can easily deploy the agents in remote areas. I can control my agents in one remote area as well. If they are in different areas, I can control them in just one place. It also helps me to monitor the files and folders when we are connected on the server.

GoAnywhere MFT has helped me complete tasks quickly compared to other features I have used previously. It doesn't have slowdowns, which makes it the best suited solution for me to use.

The best features are the GoAnywhere MFT Agents, the Secure Folders, and the Secure Forms.

The user training should be straightforward from the date of implementation since it is somewhat complicated for new users. That is the only improvement that needs to be done.

I have been using the solution for 18 months.

The stability is good. It has no crashes or setbacks. I would rate it an eight out of ten for stability.

The scalability is easy. I would rate it an eight out of ten for scalability.

Their technical support team is friendly. I would rate them a ten out of ten.

I have used other solutions, but not for a long period of time, so the experience with them is not very comprehensive.

It has saved my expenditure by about 20% and increased the workflow.

Its cost is reasonable.

We did not evaluate alternate solutions.

I would recommend it to other users because it can easily transfer files from one server to another.

I would rate this solution a nine out of ten.

We mainly use GoAnywhere MFT to transfer our files over the cloud in a more secure manner. That is our primary purpose with GoAnywhere MFT. The best advantage of GoAnywhere MFT is that the files we transfer or share are encrypted, so data safety is also one of the main factors that we depend on GoAnywhere MFT for.

My favorite feature of GoAnywhere MFT is the encryption that is provided, which is very appreciable. In terms of other favorite features, I would say the triggers and the scheduling option that it provides. Also, there's a service called the FileCatalyst service in GoAnywhere MFT that allows us to send larger files in a much quicker fashion, approximately five or six times quicker than a regular file transfer, so that is also one of the cool features about GoAnywhere MFT.

We immediately saw the benefits of GoAnywhere MFT because it is a cloud-based solution and that is where we were lacking in transferring data in a more secure manner. We were struggling with that, so with GoAnywhere MFT, we were able to resolve this immediately.

The cloud connectivity of GoAnywhere MFT to connect to different applications such as Microsoft Azure, Amazon, or Google Cloud could improve, as it's a little bit patchy right now. They do provide it, which is very good, but it's a little bit patchy. Apart from that, I don't think there's anything else that they can improve.

I have been using GoAnywhere MFT for about a year and a half.

The initial deployment of GoAnywhere MFT was pretty straightforward and pretty easy. Since this is a cloud solution, we just had to create logins and proceed from there, so it wasn't difficult.

The GoAnywhere MFT platform hasn't crashed or experienced any issues so far; it's pretty smooth. This being a cloud solution for us depends on our internet connectivity, so it is quite stable. Only the connection with other applications that I mentioned earlier could improve, but apart from that, it's pretty stable.

In terms of scalability, it's quite scalable as more and more data we keep on adding. The size of the files that we continue to transfer via GoAnywhere MFT has increased from the day we started to now.

I have contacted the customer support of GoAnywhere MFT quite a few times.

The customer support team is very kind and polite. They're knowledgeable, as I go to them with many queries and doubts, and they don't hesitate to provide solutions. They are quick, with a response time within six to 12 hours, which is pretty good.

Before using GoAnywhere MFT, I was mainly dependent on Zoho Cloud, which was not good for us. That's why we switched to GoAnywhere MFT.

The onboarding process for GoAnywhere MFT took maybe a day or two, not more.

For the deployment of GoAnywhere MFT, we had a team, but it's a one-person job.

On a scale from one to ten, I give a score of ten out of ten for the support of GoAnywhere MFT.

I'm pretty clear with my experience using GoAnywhere MFT. I rate this solution as ten out of ten.