We manipulate data in XML format. We parse the XML file and make modifications using shell scripting in the GoAnywhere MFT tool itself. After that, we place the files using FTP and SFTP protocols.
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Easy to learn and facilitates data manipulation with Shell scripting
What is our primary use case?
What is most valuable?
My favorite feature is shell scripting. When there is compatibility with the GoAnywhere MFT tool, we can implement shell scripting with respect to the functionality.
I use Amazon S3 bucket connectors, FTP and SFTP connectors, and several DB connectors. All necessary information can be found in the GoAnywhere MFT documentation. If I am unfamiliar with any connector, I first consult the documentation. After reviewing the documentation, if changes or scripting are needed, I opt for shell scripting. Otherwise, I proceed with the existing configuration. I used SSL security certifications for security purposes.
What needs improvement?
Regarding data parsing on files such as XML and JSON, we mostly perform manipulations on the files themselves. I am unable to accomplish this with the predefined functions provided by GoAnywhere MFT, which is why I use shell scripting. It would be better if more predefined functions were included for these operations.
For how long have I used the solution?
I have used GoAnywhere MFT for approximately 1.5 years.
What do I think about the stability of the solution?
When running in production, it operates smoothly, but on a local system, there might be issues due to load balancing.
What do I think about the scalability of the solution?
The scalability was very good.
How are customer service and support?
Initially during my training period, I contacted the technical team. However, I didn't receive responses as quickly as expected, possibly due to limitations in L1 support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used APIs as alternatives. In such cases, I use REST calls to pass the data, perform manipulations, get the response, and then continue with the flow.
How was the initial setup?
The deployment was very good. There wasn't any complexity. It was an easy process.
What's my experience with pricing, setup cost, and licensing?
Pricing was handled by my project management and higher management team. I personally used a 30-day free trial account. I didn't take any subscriptions.
What other advice do I have?
I would rate GoAnywhere MFT a nine out of ten because it's quite good and easy to learn. If someone in IT is picking it up, they can typically master it within 10 to 20 days, so that's not a concern. The documentation is also well-written, which makes the learning process much simpler.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Easy to use file transfer solution
What do you like best about the product?
I like the availability of automation features in goanywhere. Also the interface is really great and easy to use even for a first time user.
What do you dislike about the product?
No negative as such. But sometimes I felt the customer service could be better.
What problems is the product solving and how is that benefiting you?
Secure sharing for files by encryption features
oAnywhere MFT Cut Down Our Transfer Errors and Saved Hours Weekly
What do you like best about the product?
What I like best about GoAnywhere MFT is the automation and visibility it gives us over file transfers. Earlier, we were relying on custom scripts and manual scheduling, which made it hard to track failures or prove compliance during audits. With GoAnywhere, every transfer is logged with detailed audit trails, so I don’t need to chase logs across multiple servers anymore.
What do you dislike about the product?
Sometimes the initial setup can feel a bit overwhelming because there are so many configuration options. Few features like PGP key management and advanced triggers weren’t immediately intuitive without digging through documentation. I also wish the web interface was a little more modern and responsive, as it can feel dated compared to other enterprise tools.
What problems is the product solving and how is that benefiting you?
Before GoAnywhere, we had multiple teams running their own file transfer scripts, which led to duplicate work, missed transfers, and no centralized logging. GoAnywhere MFT solved that by giving us a single platform where all transfers are automated, monitored, and secured.
The biggest benefit has been compliance—auditors now get full visibility into who sent what, when, and how. It also reduced the time we spend troubleshooting; instead of searching through server logs, we get instant alerts if something fails. Overall, it’s helped us standardize processes, cut down on errors, and save hours every week that used to be spent on manual checks.
The biggest benefit has been compliance—auditors now get full visibility into who sent what, when, and how. It also reduced the time we spend troubleshooting; instead of searching through server logs, we get instant alerts if something fails. Overall, it’s helped us standardize processes, cut down on errors, and save hours every week that used to be spent on manual checks.
GoAnywhere MFT Review: Securing College Data Transfers
What do you like best about the product?
It keeps file transfers safe and also makes it easier for students, staff, and administration to work together in one system. It also protects data and makes it easy for different departments to work together.
What do you dislike about the product?
getting meaningful insights into transfer patterns, performance trends, or usage analytics requires significant manual efforts.
What problems is the product solving and how is that benefiting you?
Building complex file transfer processes with conditional logic, transformations, and multi-system integrations takes minutes instead of hours of scripting . Our admins can now handle workflows that used to require our senior developers.
Enables secure data transfers and improves integration through automation
What is our primary use case?
We are using GoAnywhere MFT for many resources such as SFTP and FTP. We can create projects, schedule triggers, monitor, and view log levels for file size verification. I work on the server level, agent, service manager, and memory-related issues. I use connectors for services such as Salesforce and SharePoint.
In the Resource component, there is a Cloud Connector option where you can search for Salesforce or other connectors. For Salesforce, we need to configure items such as username, password, auth URL, and authentication type. The Salesforce developer team provides all the details for configuration in the Salesforce connectors. These external systems are integrated using connectors from external to internal systems.
I use GoAnywhere MFT Agents as coordinator and participant types. When one is shut down, we can work on another. The security policy includes Auth URL, auth security policy, and basic authentication in GoAnywhere MFT. It's web-based for external and internal users, providing user-friendly interfaces with SFTP and FTPS for security. For sensitive data, we can use secure forms or encrypt the data. We use TLS, SSL commands, Transport Layer Security, and Secure Socket Layer.
In my organization, approximately four members work with GoAnywhere MFT. On the business side, there are five to seven members who check code level or logs level, totaling nine people, including clients and organization members.
How has it helped my organization?
In my business case, it has saved about 30% in resources.
What is most valuable?
The best features of GoAnywhere MFT are its automated process capabilities. It is scalable, reliable, and requires minimal time to receive files from external to internal systems. It is more secure compared to other tools.
The solution provides excellent connectivity through its range of connectors. In the Resource component, there is a Cloud Connector option where users can search for various connectors like Salesforce. The configuration process requires setting up a username, password, auth URL, and authentication type. The Salesforce developer team provides all necessary details for configuring the Salesforce connectors, enabling integration between external and internal systems.
What needs improvement?
In GoAnywhere MFT, there are memory-related issues that need improvement. Sometimes it shows varying memory usage from 500 GB to 2 GB, and these issues can persist for multiple days.
The areas that could be improved include security-related automation, as files sometimes do not reach their destination on time. There is a need for upgrading older products and protocols. The security area needs enhancement, particularly in protocols such as FTPS and SSH key implementation. With numerous multi-factor authentication users and partners, security improvements are essential.
While the interfaces are satisfactory, automation needs improvement. Sometimes the configuration for automatic file transfer to target locations fails, so improvements are needed in both automation and security policy areas.
For how long have I used the solution?
I have been using GoAnywhere MFT for the last 3.5 years.
What do I think about the stability of the solution?
In terms of stability, I rate it at 8.5.
What do I think about the scalability of the solution?
For scalability, which refers to the capacity for my team and files, I find it to be scalable.
I consider it to be a 9 out of ten in terms of scalability.
How are customer service and support?
I rate the technical support for GoAnywhere MFT at 8.5 out of 10. The lower score is because I don't have access at the server level. If the MFT team provided all access, we could work single-handedly. Due to organizational policy, we don't have server-level access. Another team member manages server-related issues. We can share related issues and provide details. Sometimes we get help from the vendor, Fortra. We can raise cases with Fortra, who then suggests solutions to resolve issues.
How would you rate customer service and support?
Positive
How was the initial setup?
When deploying GoAnywhere MFT in your system, configuration is required at the server level. The process begins with downloading the file from the Fortra portal. Fortra provides comprehensive documentation on installation and command usage. After downloading, server-level configuration is performed using Linux or another operating system.
For project deployment, creation begins in the development environment. The developer team provides XML or zip folders, which are then extracted and moved to the test environment. Testing ensures files reach their target location. After successful testing, the project moves to production. Postman is used for testing functionality in production. Server-level checking includes agent and resource verification, protocol testing, and logs level checking.
What was our ROI?
The return on investment depends on financial and resource type factors.
What's my experience with pricing, setup cost, and licensing?
The pricing for GoAnywhere MFT is inexpensive compared to other solutions.
Which other solutions did I evaluate?
Compared to products such as Axway and IBM Sterling tools, GoAnywhere MFT is more scalable, reliable, and cost-effective while maintaining security. If issues arise with GoAnywhere MFT, users can contact the Fortra team for support. Axway lacks vendor support, is less reliable, and more expensive. IBM Sterling, which many organizations use, offers similar features to GoAnywhere MFT, and both have dedicated support teams through their respective vendors.
What other advice do I have?
I recommend GoAnywhere MFT to other users. Currently, 80% of the market uses GoAnywhere MFT because it is secure, scalable, reliable, and easy to implement or deploy. Users can get help from team members or reach out to vendors for support and collaboration.
The overall solution rating I would give it is a 9 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Secure, Reliable, and Automated File Transfer Solution
What do you like best about the product?
I like how it supports multiple secure protocols (SFTP, FTPS, HTTPS, AS2) in one place, so we don’t need to rely on different tools. It makes file transfers across teams and partners much easier and more secure.
What do you dislike about the product?
Initial setup and configuration require some technical expertise, so a beginner may find it a bit overwhelming. Pricing is also on the higher side for smaller organizations.
What problems is the product solving and how is that benefiting you?
It has significantly improved efficiency and reduced risks compared to manual methods. It helps us automate recurring transfers, reduce errors, and maintain security.
Automation of repetitive file transfers saves time and supports compliance
What is our primary use case?
As a DevOps specialist, I have been using GoAnywhere MFT for about six to seven months, mostly working on setting up automation for file transfer, handling integration, and monitoring secure data and exchange between our system partners.
I used GoAnywhere MFT in my last company, where there were approximately 200 to 220 employees who used this system to share files.
What is most valuable?
GoAnywhere MFT has many features that I appreciate, but most of all, it automates repetitive file transfers, so we don't have to waste our time doing them manually.
It supports many protocols, such as SFTP and FTP, which makes it easy to work with different partners.
The logging and audit trails are very detailed, which helps me and my team with compliance and troubleshooting.
The system is quite reliable. The transfers rarely fail, and if they do, we get alerts immediately, as it has the best monitoring and logging.
Since it's not difficult to deploy with the cloud, it takes around one week. It depends on the manpower and the team. Our team consists of nearly 13 people, and they are the best at their work. We approximately need one week to completely deploy it on any system.
What needs improvement?
GoAnywhere MFT is almost perfect, but I feel that the initial setup takes some effort.
It's not extremely hard, but you need to understand the product thoroughly.
The support from GoAnywhere MFT could be more helpful for new users. The deployment was straightforward but needed some planning.
These two aspects could be improved.
For how long have I used the solution?
As a DevOps specialist, I have been using GoAnywhere MFT for about six to seven months, mostly working on setting up automation for file transfer, handling integration, and monitoring secure data and exchange between our system partners.
What do I think about the stability of the solution?
In terms of stability, it is nearly 90% to 92% stable.
The user interface is somewhat out-of-date and feels antiquated.
It could be better, but overall, it's very stable, and there are not many issues or bugs.
I would rate the stability a seven.
What do I think about the scalability of the solution?
Regarding scalability, it's perfect for handling large data, so it is very scalable.
We have used a lot of data to share via GoAnywhere MFT.
It also has data recovery features that are very useful in any troubleshooting.
How are customer service and support?
The support team was responsive and helpful.
They guided us thoroughly whenever we had an issue.
It's somewhat expensive compared to smaller solutions, but the features and compliance value made it worth it for our company.
I am a user, and there are head seniors who maintain the entire relationship with the vendor. I just had one or two meetings with the vendor to discuss troubleshooting problems.
How was the initial setup?
GoAnywhere MFT is almost perfect, but I feel that the initial setup takes some effort.
It's not extremely hard, but you need to understand the product thoroughly.
The support from GoAnywhere MFT could be more helpful for new users. The deployment was straightforward but needed some planning.
What about the implementation team?
Since it's not difficult to deploy to the cloud, it takes around one week. It depends on the manpower and the team.
Our team consists of nearly 13 people, and they are the best at their work.
We need around one week to completely deploy it on a system.
What other advice do I have?
The range of connectors that GoAnywhere provides requires some planning because I basically integrate it with ERP and cloud storage such as AWS S3 and Azure, and some internal databases.
Once we set it up, the workflows run smoothly.
I would rate the technical support an eight out of ten.
In implementation, use cases and compliance need more implementation, and they should make use of automation features, as that's where you get the real value.
We also used to provide our team with basic training so they can adopt it quickly.
I would recommend GoAnywhere MFT to other users.
I would give it an eight out of ten because it's a very useful software platform to use for secure file transferring, and it's very helpful for benefiting any organization.
GoAnywhere: Very Highly Capable, At Times Tedious
What do you like best about the product?
In my eyes I'm a long time user of GoAnywhere 5ish years and use it often. My favorite thing about GoAnywhere is it's extensibility. It truly can go anywhere, if you know what you're doing. I've written custom integration connections with DayForce, NetSuite (JODBC, SOAP, and REST), Prophet 21, and BigQuery all with GoAnywhere's custom cloud connector support.
What do you dislike about the product?
I don't like that I can't open multiple workflows / addons at once, without issues saving. As a power user, when things get complicated I don't like that issues can be hard to track down at times. Project organization and documentation is limited.
What problems is the product solving and how is that benefiting you?
I use or have used GoAnywhere for ERP integrations, web services integrations, and EDI workflows among other random one-off use cases.
Best for automate and keep data transfer compliant
What do you like best about the product?
I like how it handle the secure file transfer, without me being worrying about the protocol or encryption details. The Automation work flow saves a lot of time compare to doing by ourself. The interface is pretty easy once you get used to it,and it integrate well with our exisiting system and cloud storage.It also keep detailed log which makes complaince reporting much easy.
What do you dislike about the product?
Initial set up is bit complex.Few advance setting was very tough as I was new to it which were made easy with the help of documentation and contant support. Also the web inteface could be bit faster whenloading a large file. The rest is very reliable.
What problems is the product solving and how is that benefiting you?
It is helping in sending file securely without running manual script. before this we have to use different tool and script for each trasnfer which was slow and error prone.
Implementation simplifies secure file transfers but requires 24/7 support improvements
What is our primary use case?
With the use case for GoAnywhere MFT, I was setting it up to be similar to the use case that I have for Globalscape because with this MFT-based solution, everything is about creating users since it is all tool-based. The product has all the features, including administrations, where we need to create the users. We need to create users' event rules to take the files and upload them to the destination, push the files, and handle reporting and everything. Most of the steps will be the same, except for a couple of things.
What is most valuable?
The best features of GoAnywhere MFT so far, from what I've seen, is that it is a light version. For just the purpose of uploading and pushing the files, transferring the files is the main objective. That's where we use GoAnywhere MFT, because it is a very light version, and the price is definitely less compared to the Globalscape enterprise level. The purpose will be resolved if you want to use more transactions and more file transfers with a secured process.
What needs improvement?
If it is out of the country, with Fortra support in other regions and countries, there will be timing differences. You need to wait until that time because they only work on a US basis, not 24/7. It is just US timing, 8:00 to 5:00. They need to get sorted out to get 24/7 support, so that every country can benefit from the support.
For how long have I used the solution?
I have been experimenting with GoAnywhere MFT for the past three months since becoming US-based on an H1B visa.
How are customer service and support?
I rate the Fortra support or customer service as a seven because the support was there every time. When we log a ticket, it is immediately assigned to a person who will call us. They will ask about all the pre-steps we need to do, where we create a log with verbose, log the issues, and send them the screenshots of the issues with log files attached. Based upon that, they do the pre-checks on everything, get the solution, and send us an email. If we cannot resolve it straightforwardly, they will schedule a call to assist.
Which solution did I use previously and why did I switch?
With Globalscape, I built knowledge, not with GoAnywhere MFT. With Globalscape, we got an in-between DMZ gateway to secure. Anything coming from outside traffic is secured because we got a DMZ gateway, which doesn't expose our IP addresses and everything on the security point. It can take any number of connections, so there is no problem with the connections. It integrates with anything.
How was the initial setup?
With both Fortra and GoAnywhere MFT, if you want the GoAnywhere MFT product, we need to buy a license from the company, Fortra. It is straightforward, and we get support on installation and everything. If you want a larger and more complex solution, that's where we use advanced workflow engines to create event rules.
Which other solutions did I evaluate?
I was comparing differences by exploring other tools as GoAnywhere MFT and IBM Sterling, though not too deeply.
What other advice do I have?
I am still exploring the connectors for services such as Salesforce, SharePoint, Microsoft Dynamics, and other connectors. It works for remote purposes because every MFT product has a web transfer client. We can use the HTTPS method to upload the files, or use SFTP tools to upload the files.
The importance of remote agents with GoAnywhere MFT is that everything should be automated, with no manual interaction. We can schedule it at a particular time, and the agent has to trigger. Once the file is automatically generated, it has to be uploaded and transferred to the destination.
Each agent serves a specific purpose - one for file generation, one for encryption, one for uploading files, and one for alerts about successful transfers and failures. Multiple agents act on individual tasks.
Fortra's capabilities for automation have grown significantly. They can be used in any domain, including medical, healthcare, and industrial sectors. The security is impressive with highly enabled components and features, including TLS. Fortra has reduced prices, and their automation has improved significantly.
If it's not complex, GoAnywhere MFT is straightforward for taking files and pushing them in large numbers. The product currently operates as a hub between different environments. Users need to be on a virtual server to install a Windows-based server to upload files.
GoAnywhere MFT has lower capabilities because it has limited features, but it serves its purpose. Some people only want file transfers without notifications or status updates, and considering the budget, it satisfies these requirements.
I rate this solution a 6 out of 10.
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