Domo
DomoExternal reviews
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A Highly User-friendly Data Analytics Tool with Strengths in Usability and Integration
What do you like best about the product?
Domo offers a modern and intuitive interface that is user-friendly even for those with limited technical expertise. The drag-and-drop functionality within the magic ETL makes it easy to create dashboards and visualizations without extensive training. There are a multitude of connectors to various other applications allowing you to easily bring in data from a CRM and other sources such as Meta Ads, Google Sheets etc. It is incredibly easy and intuative to built highly customizable dashboards from the data and the UI for these dashboards is great. The best value add from Domo is its seemless aggregatation of data from disparate sources into a single view as well as its interactivety allowing dashboard users to filter and drill down into cards.
What do you dislike about the product?
While Domo is very user-friendly, some of its more advanced features and functionalities can require additional training and experience which presents a steep learning curve, particularly for users who are unfamiliar with data analytics tools. Although, Domo offers customization, the visualisation options and pre-built templates are quite limiting.
What problems is the product solving and how is that benefiting you?
Domo has allowed me to easily aggregate data from various sources into a single dataset as well as apply additional formulas and calculations to create additional viws from data that would not previously have been connect. This is crucial for accurate and timely analysis, allowing stakeholders utilising dashboards to view and digest a total view of data and performance.
Great for ensuring prospect follow up
What do you like best about the product?
I really like how you can sort Domo to see which prospects haven't been followed up on. The red is a powerful motivator. It's really easy to see which prospects need attention right away.
What do you dislike about the product?
I don't like how long it takes for Domo to update when we have actually followed up on a prospect. The noise it creates by seeing "red" when the prospects have actually been followed up on is distracting. I also don't like how I've already created a favorite view but have to go through multiple steps to see that view instead of being able to see it right away.
What problems is the product solving and how is that benefiting you?
Sometimes prospects fall through the cracks when they have interacted with our company. It's really helpful to see new information quickly so we can react and interact right away while the prospect is interested in our company/content/product.
Intuitive dashboards
What do you like best about the product?
I really like how user friendly Domo is. It provides dynamic insights in an easy to digest way.
What do you dislike about the product?
There is a bit of a learning curve at the beginning when it comes to navigating the platform.
What problems is the product solving and how is that benefiting you?
Equips us with important information to make data driven decisions. Also, helps me understand our customer data really well.
Domo is a cloud-based standard for data visualization tools (with a few caveats)
What do you like best about the product?
Everything is cloud-based so it is easy to streamline the creation of dataflows and dashboards across team members. The fairly new ability to nest calculations is a bonus for clean data manipulation.
What do you dislike about the product?
Domo has a couple of glitches that are a bit inconvenient. Firstly, editing text boxes on a dashboard can force you to reload the page a few times so that the input text saves instead of blanking the textbox. Second, if you spend too much time editing a card without saving periodically the card will not allow you to save. The second glitch is a large inconvenience, especially when multiple calculations have been created on the card edit page.
What problems is the product solving and how is that benefiting you?
Domo makes it easy to collaborate across different devices and teams due to it's cloud-based platform. I can make edits on a card or dashboard and the next person just has to reload the page to see updates. This shortens turnaround time for projects and creates a seamless stakeholder experience.
Great Product -
What do you like best about the product?
The ability to bring in data from multiple sources
The ability to see both visual formats and underlying data
Seeing it on my single sign on tiles
It has a good reputation among our customers as a good product
Ability to permission and de permission various areas
Ability to view it in our PM software platform
The ability to see both visual formats and underlying data
Seeing it on my single sign on tiles
It has a good reputation among our customers as a good product
Ability to permission and de permission various areas
Ability to view it in our PM software platform
What do you dislike about the product?
I don't have insights into specific pricing, but have heard from multiple sources that it is "premium" - i get the sense that is the case because in our org we make sure you really really need it. which is smart, but also the pricing could be considered deterrent
What problems is the product solving and how is that benefiting you?
We have it for both our internal metrics and embedded in our platform for our customers
DOMO is fantastic for insights
What do you like best about the product?
1. Love the ability to customize dashboards and create/view charts best suited to tell the story
2. It's cross-functional, so it's become a source of truth for all teams and stakeholders
3. Personalize dashboards for different audiences: we have high-level dashboards for board members and C-level who care about big picture metrics, and more granular dashboards for teams, like demand generation, as well as granular reports for channel managers that need to see cost pers, ROAS by campaign or channel, etc.
4. Seamless integrations: we love that it integrates with our entire tech stack, so we have data pulling from Marketo, Salesforce, 6sense, Qualified, Unbounce, Slack, and many other tools to tell the whole story instead of a silo'd view of reporting from one tool.
2. It's cross-functional, so it's become a source of truth for all teams and stakeholders
3. Personalize dashboards for different audiences: we have high-level dashboards for board members and C-level who care about big picture metrics, and more granular dashboards for teams, like demand generation, as well as granular reports for channel managers that need to see cost pers, ROAS by campaign or channel, etc.
4. Seamless integrations: we love that it integrates with our entire tech stack, so we have data pulling from Marketo, Salesforce, 6sense, Qualified, Unbounce, Slack, and many other tools to tell the whole story instead of a silo'd view of reporting from one tool.
What do you dislike about the product?
If you don't outline exactly what you want to see and how you want to see it, you can get analysis paralysis. It's incredibly robust! If you're creating dashboards, I'd get specific about what you want team memberes to submit who ask for dashboards.
What problems is the product solving and how is that benefiting you?
Cross-functional alignmment and source of truth for stakeholders.
Allowing us to truly dive into what is moving the needle and be more efficient with our marketing efforts and ad spend.
Allowing us to truly dive into what is moving the needle and be more efficient with our marketing efforts and ad spend.
Aggregate data and actionable updates!
What do you like best about the product?
Domo has been a critical tool for my role in Product so that I can be aware of changes to my client base both positive and negative. I can be aware of renewals, expansions, or churn with revenue indicators from my reports. Oftentimes I get updates even before the Sales or Support team have passed along the news. This makes it easy to know when I should or should not reach out to clients for feedback.
What do you dislike about the product?
With Domo, I am still limited on what reports that I can leverage with my teams current configuration. There may be data points that I am missing or are superfluous that I need to rely on an admin to adjust instead of tweaking them myself.
What problems is the product solving and how is that benefiting you?
Domo helps me keep an eye on my current clients as well as usage with certain features. It is bringing multiple data sources together so that I can have effective reporting.
Data Visualization
What do you like best about the product?
Much more user friendly to visuallize data than many MRP platforms.
What do you dislike about the product?
The "insights" function doesn't seem to provide a lot of actionalble items in the data sets that I use.
What problems is the product solving and how is that benefiting you?
The ability to show real time data and share with multiple co-workers without a manual pull.
Versatile BI Tool
What do you like best about the product?
If you can get the data, you can do pretty much anything you want to with it. There are seeminly infinite ways to manipuate the datasets and plenty of card options to build.
What do you dislike about the product?
Sharing dashboards and cards in the proper way is a little difficult. Often times, you end up having to share a dashboard, a card, a dataset, and and number inbetween in order for someone to have full access to the data you are trying to present. It's not always difficult, but the bigger the project, the more difficult it is. Especially if you are a builder, but not necessarily an admin. I would also love the ability to emulate users so I can see what it looks like from their perspective. Every other tool I use has it, except this one!
What problems is the product solving and how is that benefiting you?
It gives us a platform to inport data from all of our other process so that we can build dashboards to easily find information. We also use it to send daily notifications that used to be sent manually each day/week.
Great tool with awesome features and visualizations, minor tweaks would help it go a long way.
What do you like best about the product?
In DOMO, customization of cards and dashboards allows us to tailor data visualizations and reports to specific business needs. By customizing, we enhance usability, ensuring the right metrics are highlighted for quick decision-making. Plus, it empowers users to create a more intuitive and personalized interface, driving better engagement and insights.
What do you dislike about the product?
Improving DOMO's customization features, especially around sizing and card types, could significantly enhance user experience. By offering more flexible sizing options and diverse card templates, users could better visualize complex data. Additionally, refining customization tools would allow for more dynamic and interactive dashboards, ultimately making the platform more powerful and user-friendly.
What problems is the product solving and how is that benefiting you?
Analyzing pipeline and closed won.
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