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Reviews from AWS customer

5 AWS reviews

External reviews

222 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Noor-E-MozammilAlighan

A network solution for monitoring the bandwidth and reachability of a big network

  • October 24, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for monitoring the bandwidth and reachability of a big network. We rely on reachability to generate an alarm as banks have different branches and routers. We use the PRTG to assess whether there is any fault in any branches or ATM buses. We have been using a site with 5000 sensors in 60-78 sites.

What is most valuable?

The solution is good, very friendly, and simple to use. I have been taking training. As far as it's not complicated, you can use it.

What needs improvement?

The automation part can be more flexible. It will be much easier for an administrator to work on. It can discover all the devices in a network and design its network.

For how long have I used the solution?

I have been using PRTG Network Monitor as a customer for eight years.

What do I think about the stability of the solution?

We have observed many things when we were analyzing the bandwidth.

I rate the solution’s stability a nine out of ten.

Which solution did I use previously and why did I switch?

I've used FortiMonitor, Huawei, and SolarWinds before. SolarWinds is complicated. An administrator needs more skills to work with SolarWinds. If you're going for a data center or vendor monitoring, it's good to have PRTG set up because it's very reliable.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive compared to FortiMonitor. PRTG is costly for small scale, but for large scale, FortiMonitor is more expensive.

What other advice do I have?

The solution is very user-friendly. You get whatever you need, but it has room for improvement too.

Overall, I rate the solution an eight out of ten.


    MohamedAbdalla

A stable tool for infrastructure monitoring that needs to have more room for automation and advanced configuration

  • July 07, 2023
  • Review provided by PeerSpot

What is our primary use case?

The solution is used for infrastructure monitoring and for some limited automation and SNMP monitoring. If any parameters cross any threat, then it would trigger some healing, like restarting by sending some special commands.

What is most valuable?

The features I found valuable are its reporting modules and the graphs, along with SNMB utilization and the bandwidth utilization for reports.

What needs improvement?

Along with more room for automation, more room for advanced configuration can be integrated into the solution.

For how long have I used the solution?

I have been using PRTG Network Monitor for almost ten years. I use it in my business company on my account. I am a customer of the solution.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a seven out of ten.

Around 50 people in my company use the solution.


How are customer service and support?

I am very satisfied with PRTG Network Monitor because it's easy. Also, I have been using it for a long time, either for configuration or providing any reports or support needed for PRTG.

I rate the technical support a nine out of ten.

How was the initial setup?

On a scale of one to ten, where one means difficult to implement and ten means easy to implement, I rate it an eight.

The solution is deployed on the cloud and on-premises.

What was our ROI?

The ROI is currently looked upon at the management level.

What's my experience with pricing, setup cost, and licensing?

It's a cost-efficient tool.

What other advice do I have?

The reporting module is easy to configure. Also, it is easy and nice looking, with a nice presentation triggered for utilization and for monitoring health. Also, you can integrate as much vendor hardware as possible using SNMP, and it has easy configuration and troubleshooting. Along with the solution being cheap, there is also support from the vendor, which is its main point.

There are more powerful software solutions available apart from PRTG Network Monitor.

Overall, I rate the solution a seven out of ten.


    Matt V.

A must for Network Administrators

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
We use it mostly for alerts. We get an email every time a device is down or comes back up. We also use the Maps function to display the network on TV's. We also monitor interfaces on deices and services on servers.
What do you dislike about the product?
As far as Meraki integration, you could only the cloud status. It looks like if I want more information to monitor on those devices, I will need help from support or extra help to monitor the health and interfaces.
What problems is the product solving and how is that benefiting you?
Alerting when devices go down is the most critical piece for us. Instead of waiting for the following morning, i can address the problem right away. Our up time is near 100 percent due to this.


    Sachin V.

See all your networking and their state in one single view

  • March 27, 2023
  • Review provided by G2

What do you like best about the product?
We run about 5 to 6 PRTG servers in our organisation, which significantly helps watch all our networking and their state in a single 'Devices' page on each server.
What do you dislike about the product?
The only thing I disliked, which I recently discovered, was the sound notification of alerts with an annoying sound and no customisation of choosing different sound notifications.
What problems is the product solving and how is that benefiting you?
It reduces the tedious job of an administrator to log into each server or network device to check their health. It helps notify administrators whenever there is a problem with a particular sensor attached to a 'Device' or even the probe/node.


    Waqas s.

Solid NMS Solution

  • February 07, 2023
  • Review provided by G2

What do you like best about the product?
One of the best Network monitoring tools available in the market supports most of the devices that one can think of. Very flexible and can do most of the tasks that anyone can wish from a nms like availability, traffic packet loss and many more. Easy and quick setup, easy to use, and very user-friendly.
What do you dislike about the product?
Probably the only way it shows interface down alters. It Should have alerts by default for interface down, like in Zabbix or Solar winds. Maps can be improved for better visual understanding. Sensor-based licensing can become expensive for a more extensive network.
What problems is the product solving and how is that benefiting you?
It helps me diagnose and troubleshoot network problems and improves my network performance. Allows me to plan my network concerning B.W allocations better and helps me in network optimization


    Thar Kadhim A.

Exhaustive set of reports displaying hierarchical view of a network

  • February 05, 2023
  • Review provided by G2

What do you like best about the product?
Out-of-the-box alerts and reporte that are highly relevant to the performance of the infrastructure.

Offers performance thresholds that spot evolving problems.
What do you dislike about the product?
Any issue we faced was quickly resolved by the support team and at times we also turn to the hepful online tutorials.
What problems is the product solving and how is that benefiting you?
Gives a hop-by-hop analysis of critical paths.

Retrieves performance metrics for autonomous access points.

Operating system patching for Windows and MacOS.


    Zafar Javed S.

PRTG Network Monitor review

  • January 19, 2023
  • Review provided by G2

What do you like best about the product?
Best network monitoring tool in terms of availability perspective. It's netflow sensor also gives a lot of information.
What do you dislike about the product?
It works flawlessly with cisco products. Needs a lot of configurations for adding firewall and non-cisco devices.
What problems is the product solving and how is that benefiting you?
24x7 monitoring and alerting of critical devices. The moment a link or device is down it sends an alert.
Also the netflow sensor provides great information like top source and destination which helps me to take action accordingly


    Dejan N.

Excellent monitoring software for server and network local monitoring with alerting via sms/email

  • January 16, 2023
  • Review provided by G2

What do you like best about the product?
Local network and server monitoring (ping, disk, CPU usage, RAM, latency)
What do you dislike about the product?
Complicated e-mail alert setting and not giving exact log where is the problem
What problems is the product solving and how is that benefiting you?
Alerting about any problem on the network device or in the server


    José F.

Best monitoring system

  • December 09, 2022
  • Review provided by G2

What do you like best about the product?
The dashboard, the variety of connectors and the way to monitor, the easy way to configure, and the ease of monitoring the network out of your reach.
What do you dislike about the product?
So far nothing to change, for now, it is a complete tool.
What problems is the product solving and how is that benefiting you?
I searched for a long time for such a complete tool, with ease of configuration and a great way to monitor my networks and active equipment.


    Government Administration

PRTG Monitor - Excellent tool for monitoring network resources

  • October 13, 2022
  • Review provided by G2

What do you like best about the product?
PRTG Network Monitor is an excellent and highly customizable tool for monitoring network resources. It allows us to get a better insight into the status of network devices across enterprises. As a result, we can now act proactively and take corrective measures even before problems get reported by the users. Maps can be customizable, and with some imagination, this tool can provide an awe-inspiring representation of the network and all monitored devices. It supports SNMP and variety of custom censors, as well as API integration.
What do you dislike about the product?
Map creation editor is lacking undo button. In addition, it is also a bit buggy when trying to deploy specific HTML5 code inside the sensor configuration. Sometimes it also does not render or accept custom inserted code.
What problems is the product solving and how is that benefiting you?
We are running PRTG Network monitor spread across several big HD Tv displays connecting to PRTG server in our Network Operations Center. We rotate PRTG maps and have full network monitoring capabilities. We can identify specific problems even before our users report them. As a result, we can act proactively and take corrective measures before they become a problem. It helps us better monitor our network utilization and even certain custom monitors within specific applications we use.