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LaunchDarkly

LaunchDarkly

Reviews from AWS customer

2 AWS reviews

External reviews

705 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Felipe R.

Targeted Feature Releases with LaunchDarkly

  • April 07, 2026
  • Review provided by G2

What do you like best about the product?
I like that LaunchDarkly allows me to create segments of targeted accounts that I can edit and filter. I also like the option of choosing the specific accounts I want to be impacted by a new feature or announcement, and having this visibility for the rest of the team. It provides a way to release features to specific accounts with order and keeps track of these releases and changes. It also makes it easy to keep all the team aware of these nuances. Setting it up was easy since my company already had a workspace, and once I got the explanation from my colleagues on how things work, I was able to get it up and running.
What do you dislike about the product?
I don't have a strong technical background, so sometimes I don't find it as intuitive as it could be. I needed to be explained by colleagues how the platform works in order to be able to use it properly.
What problems is the product solving and how is that benefiting you?
I use LaunchDarkly to release specific features to some accounts and add announcements. It keeps track of these releases, ensuring the team is aware of these changes.


    Rohan S.

Effortless Feature Management with LaunchDarkly

  • April 02, 2026
  • Review provided by G2

What do you like best about the product?
I find LaunchDarkly very beginner-friendly, which is great for easing the learning curve. Its low latency updates are extremely useful, especially when I need to instantly turn off a feature flag to disable faulty code, preventing issues with minimal delay. I also appreciate the full control it offers for A/B testing, allowing for detailed customization of how a feature looks to different users. The initial setup was very straightforward, and overall, LaunchDarkly serves me well with the analytics info it provides.
What do you dislike about the product?
One additional good feature would be to be able to see the full audit history trail of how a feature flag was changed over time.
What problems is the product solving and how is that benefiting you?
I use LaunchDarkly for feature flags to enable or disable code changes instantly, avoiding redeployments. It abstracts CI/CD management, offers low latency for immediate fixes, and customizable AB testing. It's beginner-friendly and straightforward, replacing our hard-to-maintain in-house product.


    Sean K.

Great Core Functionality for Toggling Test Experiences, Meh UI and Search

  • March 31, 2026
  • Review provided by G2

What do you like best about the product?
The core functionality is great: the ability to turn on/off various experiences we want to test with our users.
What do you dislike about the product?
I find the UX a bit confusing sometimes, not sure where I'm supposed to find something. I also find the search ineffective. Sometimes I search for a user or segment or flag I know exists, but it doesn't come up.
What problems is the product solving and how is that benefiting you?
It gives us the ability to turn on/off various experiences we want to test with our users. This lets us run beta tests, trial things to get feedback etc.


    Computer Software

Easy-to-Use Feature Flags That Empower Our PMs

  • March 18, 2026
  • Review provided by G2

What do you like best about the product?
it's ease of use - being able to go on as a PM and utilise feature flags in an easy way is a huge win for us as a team. The implementation went as well as possible, probably the easiest tool to implement based off feedback from the engineers.
What do you dislike about the product?
the onboarding process / tutorials are a bit lengthy when first logging in.
What problems is the product solving and how is that benefiting you?
LaunchDarkly solves the problem of having to go to engineering for feature flag events. it saves a lot of time when testing and deploying features.


    Ujwal A.

Effective Rollback and A/B Testing, Needs Better Role Management

  • March 03, 2026
  • Review provided by G2

What do you like best about the product?
I really like the rollback speed in LaunchDarkly. It allows me to instantly disable problematic features without the need to redeploy, which is super helpful. I also find the built-in support for running controlled A/B testing experiments and measuring feature impact to be really beneficial. Additionally, the initial setup of LaunchDarkly was pretty easy.
What do you dislike about the product?
I find the access management could be improved, especially when it comes to defining roles.
What problems is the product solving and how is that benefiting you?
LaunchDarkly minimizes deployment risk by enabling code to be deployed with features off, then gradually enabling them. It offers fast rollback by instantly disabling problematic features without redeployment. It provides built-in support for A/B testing to measure feature impact.


    Armands .

Easy Feature Flag Management with Powerful Gradual Releases and A/B Testing

  • February 26, 2026
  • Review provided by G2

What do you like best about the product?
It allows to easily manage feature flags, including capabilities to do gradual releases in various ways, as well as do AB testing.
What do you dislike about the product?
The UI is still a bit chaotic in parts, but it has definitely been improved in recent couple of years.
What problems is the product solving and how is that benefiting you?
We are managing all our feature flags in LD and that is really well integrated in our release cycle, we also manage the information of partial outages there, it is easy to immediately deploy messages using JSON flags.


    James S.

Easy Feature Flag Management with Granular Targeting Options

  • February 11, 2026
  • Review provided by G2

What do you like best about the product?
LaunchDarkly makes it very easy to configure and manage feature flags for our software. The wide variety of targeting options and flag variations allow us to easily roll out features at a very granular level.
What do you dislike about the product?
The wide amount of customization can make the simple cases of flag configuration feel a little overwhelming at first. Takes some time to get used to the UI and terminology.
What problems is the product solving and how is that benefiting you?
We put all our new features behind feature flags and gradually roll them out to customers, LaunchDarkly makes this simple. We also have a lot of flags we use for troubleshooting purposes that help with customer support cases.


    Mary R.

Streamlined Feature Management, Boosts Product Releases

  • February 10, 2026
  • Review provided by G2

What do you like best about the product?
I like LaunchDarkly's easy-to-use interface. It took a minute to learn, but once you get the hang of it, it's easy. I appreciate having normal names for flags along with code-names, so our CRM can display which flags a customer is part of without it looking like code. I also like the segments feature because I can group customers into a segment and add them to feature flags, ensuring I've got them all. If needed, I can add a customer to the segment without having to edit a ton of different flags.
What do you dislike about the product?
I find it a bit annoying that when a new flag is created, we always have to name the true/false values. They used to be labeled enabled/disabled by default, so half our flags are one or the other. Also, when you turn it on, it's on for everyone by default. For our company, we usually do the opposite, so I'm always editing that right at the start to avoid accidentally turning it on for everyone.
What problems is the product solving and how is that benefiting you?
LaunchDarkly manages all feature flags, replacing manual code updates and a home-grown tool. It lets us control beta access, roll back features if needed, and handle product releases smoothly. Without it, managing features would be much harder, especially with bugs.


    Mohamed Y.

Easy-to-Navigate UI with Flexible Grouping and Time-Saving Change Approvals

  • February 10, 2026
  • Review provided by G2

What do you like best about the product?
I like how easy it is to navigate the UI, and that it lets me group flags, rollouts, and other categorizable resources however I want. It can be as simple or as complex as I need, depending on what I’m trying to do.

The change request approval system has been the biggest good change that I've used. It saves a lot of time that would otherwise be spent on private DMs on Slack.
What do you dislike about the product?
I'm not sure if it's a browser issue (I use Firefox), but sometimes pages load but the components themselves take some time to get rendered. I've also encountered a few hiccups with the search feature when I'm searching for specific flags; I have to be case-sensitive sometimes when I search for flags. Maybe it would be better if it was a bit more relaxed.
What problems is the product solving and how is that benefiting you?
Managing a huge number of feature flags through a clean UI for different environments (dev, testing, prod, ...etc.) save me a lot of time. I can even track and monitor evaluations for flags over time which helped me in debugging some production issues with ease. An incident that might take me a few hours to find its root cause now only takes 15-30 minutes through tracking flag evaluations on Launch Darkly.


    Ben G.

Scalable, Reliable, and User-Friendly with Room for More Features

  • February 04, 2026
  • Review provided by G2

What do you like best about the product?
I really appreciate the documentation in LaunchDarkly because it's very easy to understand. This clarity is due to the UI and the writing style, including the tone of voice. I find it easy to reference quickly, thanks to the effective search and discovery options within the documentation. This helps reduce the time it takes for me to find the content I need.
What do you dislike about the product?
I would like more features on the basic plan, for example to be able to provide application (instead of user) keys. I don't agree that this workflow is limited to enterprise level customers.
What problems is the product solving and how is that benefiting you?
I use LaunchDarkly for setting feature flags to enable specific product parts and trigger pipelines. It's scalable, reliable, and its documentation is easy to reference, saving time.