We use the solution for risk-free releases, allowing us to control the blast radius when launching content to our customers. We also use it for targeted experiences, enabling us to reach specific customer segments with various features as they are rolled out. However, the company's main use case was extensive A/B testing to conduct experiments.
LaunchDarkly
LaunchDarklyExternal reviews
External reviews are not included in the AWS star rating for the product.
Provides risk-free releases with control access and A/B testing
What is our primary use case?
What is most valuable?
The application is highly intuitive. The UI offers robust controls, allowing you to set rules, schedule releases, and establish dependencies. For instance, if a particular flag depends on other flags or features that need to be deployed first, you can also configure that. The application provides a deep level of configuration options.
What needs improvement?
When the system has an excessive number of feature flags, managing them can become cumbersome. It would be helpful to have UI elements that make this easier, such as tracking feature flag usage, the duration that feature flags have been open, and generating reports.
You need some experience to get used to it. There's a bit of a learning curve, but it is easier for people with a technical background,
For how long have I used the solution?
I have been using LaunchDarkly for one and a half years.
What do I think about the stability of the solution?
We experienced one brief outage with the system, which almost did not impact us. LaunchDarkly maintains a local copy of your rules, so our system usually functions. However, our ability to set up new feature flags was limited.
I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
It's designed for scale. We didn't have a considerably large footprint, with most use cases involving single users at a time. They have a large user base of about a hundred million customers, but these customers typically visit once or twice. However, LaunchDarkly is used by companies with significantly larger footprints, proving it is designed for scale.
How are customer service and support?
Support was game-changing for the organization in terms of its ability to release things with a significant risk reduction. It has pretty comprehensive documentation.
How was the initial setup?
The initial setup is very easy.
What other advice do I have?
It allowed us to deploy faster. Despite having a rigorous code review process that slowed things down, once the code was reviewed, LaunchDarkly enabled safe deployments. If there was ever an issue, we could easily roll back a particular release by simply turning off the feature flag.
When configuring and setting this up, begin with feature sets that are relatively small in scope. This helps build the necessary skills to leverage the product effectively while maintaining control over the blast radius, thus reducing risk to your customers and application in case of misconfiguration. As you gain more experience with the solution, it's crucial to have a process to manage feature flag sprawl, as mentioned earlier. Implementing a life cycle management system for your feature flags is essential.
Overall, I rate the solution a nine out of ten because of its intuitiveness and ease of use.
Very robust for feature flag management and A/B testing
2. The UI feels modern and intuitive eversince their recent UI change.
3. Extremely performant!
4. I've never encountered any sort of down time.
2. The public API could be simpler to use, with better documentation.
I've used inhouse systems before and LaunchDarkly seems to really productize the process of managing feature flags, making it fairly simple and performant to use even in a large organization.
Good product. Meets the requirements I need.
An overall good utility to setup feature flags in a new firm or project
I like the new UI which allowed me to control my flags values across all environements
Easy to use SDK to control feature flags
Easy to use web UI
Good for what it does
Efficiency
Experience with LD
Good Product
* Easy to integrate
* Handles scale well
* Don't like the UI and new terminilogoies (kill switch, etc.), I prefer the old UI where it was just a simple rule builder.
* Adjusting values to evaluate (numeral / strings).