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LaunchDarkly

LaunchDarkly

Reviews from AWS customer

2 AWS reviews

External reviews

705 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Ron G.

Comprehensive Feature Flagging Made Simple

  • April 23, 2026
  • Review provided by G2

What do you like best about the product?
I use LaunchDarkly for feature flagging and basic configuration management. I really appreciate having an easy UI to manage access to certain features on our app. I like being able to fine-tune access for organizations, users, etc. The flag variations are very helpful, and I like that the flags are not just boolean but can be essentially any data type. Overall, it allows me to do more than just simple feature flagging, which is beyond what some competitors offer. Using LaunchDarkly in general is quite easy.
What do you dislike about the product?
One thing that was annoying was when I have a rule targeting a single user in addition to a rule targeting an organization that the user is in, the organization value overrides the individual value - it should be the other way around. Also, it would be nice if there was more in-depth TypeScript support since flags can have any shape, maybe generating types for flags similar to what Supabase does for schema types.
What problems is the product solving and how is that benefiting you?
LaunchDarkly provides an easy UI for managing feature access and allows fine-tuning for organizations and users with versatile flag variations supporting any data type.


    E-Learning

Great API for Adding LD Flags to Our Pipeline

  • April 23, 2026
  • Review provided by G2

What do you like best about the product?
The API is great. We are adding LD flags in our pipeline.
What do you dislike about the product?
We have not used it long enough to get annoyed yet.
What problems is the product solving and how is that benefiting you?
Separating our releases from deployments.


    Mahmoud A.

Friendly, Easy-to-Use UI That Works Great on Mobile and Web

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
The UI is friendly and easy to use and works well with mobile and web.
What do you dislike about the product?
Their website performance is very bad takes a lot of time to load and feels junky most of time.
What problems is the product solving and how is that benefiting you?
We use it for rolling out feature flags gradually, we also use it as kill switch.


    Iurii Efimov

Feature flags have accelerated dark releases and deliver customer value faster in production

  • April 21, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for LaunchDarkly involves dark releases on production and feature flagged features delivered to customers.

I use LaunchDarkly to test new releases on staging and sandboxes, and later deliver it to production darkly. I test it, verify that the dry run is fine, and afterwards release it.

I have additional thoughts on how LaunchDarkly fits into our process by splitting our platform into models using feature flags and delivering it meaningfully.

What is most valuable?

The best features LaunchDarkly offers include feature flags itself.

Feature flags are valuable for my team because of delivery speed.

LaunchDarkly has positively impacted my organization as the value we deliver to customers is much faster, and we saved a lot by using this feature instead of implementing it ourselves.

What needs improvement?

I think LaunchDarkly's customer support can be improved as it is not responsive. I do not have anything else specific to add about needed improvements besides customer support.

For how long have I used the solution?

I have been using LaunchDarkly for more than three years.

What do I think about the stability of the solution?

LaunchDarkly is absolutely stable.

What do I think about the scalability of the solution?

The scalability of LaunchDarkly is perfect.

How are customer service and support?

Regarding customer support, I once scheduled a call with customer support, the link was not working, and customer support did not get back to me.

Which solution did I use previously and why did I switch?

Before LaunchDarkly, there was no solution implemented.

What was our ROI?

I have seen a return on investment as employees were saved time.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing is that pricing is great, affordable, and fair.

Which other solutions did I evaluate?

I evaluated other options before choosing LaunchDarkly, including some services provided by Amazon, but I decided to proceed with LaunchDarkly.

What other advice do I have?

My advice to others looking into using LaunchDarkly is to discover all the feature advantages provided by LaunchDarkly. I gave this product a rating of 9 out of 10.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Accounting

Easier Feature Flag Management That Boosts Confidence in PROD

  • April 16, 2026
  • Review provided by G2

What do you like best about the product?
Feature flag management has become much easier, and it definitely gives us more confidence to enable products in PROD, knowing it will be easy for us to roll back if any unexpected outcome comes up along the way.
What do you dislike about the product?
The setup for flagging individual users is hard to understand.
What problems is the product solving and how is that benefiting you?
We go live with security so we can be sure the functionality is in good shape before enabling a feature for someone, and so we can manage product access properly.


    Austin V.

Intuitive Interface, Flexible Feature Management

  • April 16, 2026
  • Review provided by G2

What do you like best about the product?
I love that LaunchDarkly lets us control access to new features and roll them out at whatever pace and to whatever audience we want. I really appreciate the good interface, which is intuitive and simple to use, as it means I don't have to waste time figuring out the interface or learning code to control feature flags as a product manager. I also find that the search functionality works well despite having many feature flags.
What do you dislike about the product?
Sometimes finding feature flags can be hard as we have so many.
What problems is the product solving and how is that benefiting you?
LaunchDarkly lets us control access to new features and roll them out at our own pace. Its intuitive interface saves time, allowing me to manage feature flags efficiently without needing to learn code as a product manager.


    matias d.

A Solid Tool for Testing and Flagging Features

  • April 10, 2026
  • Review provided by G2

What do you like best about the product?
It's a good tool to test and flag
features
What do you dislike about the product?
It lacks features for multitesting and proper segmenting of those tests
What problems is the product solving and how is that benefiting you?
It help our product team rollout features in a controlled manner


    Matt Q.

Effortless Feature Control with LaunchDarkly

  • April 09, 2026
  • Review provided by G2

What do you like best about the product?
I love how LaunchDarkly allows us to easily control new features by letting us deploy quickly with features behind flags, removing worries about causing issues in our production environment. It's great that I can also use it to selectively give access to specific users, whether for early beta testing or entitlement control. I really appreciate its quick and straightforward implementation. I can easily create a new flag, call that in the code, and use it to wrap features, plus the instant updates in the UI are fantastic, as I don't need to refresh. The LaunchDarkly extension in VSCode is also very useful for quickly toggling flags in dev environments. Setting up LaunchDarkly was pretty easy; I installed the launchdarkly-react-client-sdk and bootstrapped the LDProvider in our React app to use hooks for calling flag values.
What do you dislike about the product?
Some of the UX around controlling the more in-depth configuration and variations on flags can feel a bit clunky or burdensome.
What problems is the product solving and how is that benefiting you?
LaunchDarkly lets us deploy quickly with features behind flags, avoiding production issues. It provides selective access for beta testing and entitlement control, making feature management and user control effective.


    Hospital & Health Care

Real-Time Flag Tracking and Evaluation That Delivers

  • April 09, 2026
  • Review provided by G2

What do you like best about the product?
I like the real time tracking of flags and their evaluation.
What do you dislike about the product?
I think the UI can be a bit non-intuitive at times. Especially when trying to navigate different environments or see flags that relate to the same features
What problems is the product solving and how is that benefiting you?
We use LaunchDarkly for feature flagging. It allows us to roll out features more quickly and consistently


    Information Technology and Services

Effortless Integration, Superb Feature Flagging

  • April 08, 2026
  • Review provided by G2

What do you like best about the product?
I use LaunchDarkly every day for instrumentation, telemetry, and feature tracking, and I really appreciate how easy it is to integrate with various connections. I also like the feature flagging abilities, which allow us to ship more confidently by tracking what we are building is correct. The customer support is great, as it gives us the opportunity to ask questions whenever needed. The initial setup was fairly easy and seamless, which was a big help when switching from our previous platform.
What do you dislike about the product?
I think analytics and dashboarding is really clunky and underdeveloped
What problems is the product solving and how is that benefiting you?
I use LaunchDarkly for feature tracking, which aids in better tracking if what we are building is correct. Its integration is easy with many connections available, and the customer support gives us time to ask questions.