We use the product to manage access and identify several applications.
Okta Platform
Okta, IncExternal reviews
1,201 reviews
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External reviews are not included in the AWS star rating for the product.
Cant work without Okta!
What do you like best about the product?
Without okta login, We can not log in to ant tool, so its quite essential for us! I like how I find all the required app in one place.
What do you dislike about the product?
It has a lot of verifications to do to be able to login, If the frequency cant be reduced from every week to once a month or less.
What problems is the product solving and how is that benefiting you?
As an user Okta is helping with all the apps/tool, Easy to access since everything is in one place!
As an organization In believe it helps a great deal with security and protection.
As an organization In believe it helps a great deal with security and protection.
Reliable platform with simple setup process
What is our primary use case?
What is most valuable?
The product’s most valuable feature is multifactor authentication. It has an easier integration and configuration management process than Microsoft Entra ID. We can integrate it into different platforms.
What needs improvement?
An area for potential improvement in Okta lies in the absence of a dedicated feature for backing up the configuration of our tenants. It is challenging to obtain a comprehensive backup. We have to manually document all the configurations. They could provide a built-in tool for creating backups mitigating potential issues or crises.
For how long have I used the solution?
We have been using Okta Workforce Identity for five years.
How are customer service and support?
The technical support services are good. They respond to the queries immediately.
Which solution did I use previously and why did I switch?
Compared with Okta Workforce Identity, Microsoft Entra ID is challenging to use in terms of integration and troubleshooting.
How was the initial setup?
The initial setup is simple. I rate the process an eight out of ten. It takes a few weeks to complete the integration for different projects. It is a reasonable time.
The deployment team includes administrators for the applications, as they are responsible for configuring integrations from their side. The administrator plays a crucial role in integrating the Active Directory. The project may require a collaborative effort of approximately three to five individuals. It requires two engineers for maintenance.
What other advice do I have?
The single sign-on (SSO) capability in Okta has significantly streamlined the user experience. It provides an ease of accessing applications. The subsequent access to other applications within the same browser is automatic, eliminating the need to initiate the multi-factor authentication (MFA) process repeatedly. We can define trusted sources and policies depending on the security requirements.
The centralized approach to managing everything from a central point has streamlined administrative tasks, eliminating the need to navigate through different systems for user and role management. It is one of the best solutions. We find a lot of information on their support website.
The overall reliability is commendable, as the platform strategically replicates its systems across various clouds, minimizing the likelihood of service disruptions. Over the past five years, we have not encountered any problems with the service.
I rate it a nine out of ten.
Valuing security
What do you like best about the product?
I have started using the Okta extension, which is an awesome tool for saving passwords in a secure way! You can save any password from any page, and the extension works quite well in identifying when to present you with password options. Its autofill works very fast as well.
As its an extension, it's also very easy to click on it from any page and open up any pre-saved website you'd like
As its an extension, it's also very easy to click on it from any page and open up any pre-saved website you'd like
What do you dislike about the product?
My previous improvement recommendation is still unresolved, so I'm looking forward to it still!
What problems is the product solving and how is that benefiting you?
Okta works to secure my data, of course, and does a great job! Another thing I like about using Okta is its Dashboard - it's a place where I have all my work apps. The dashboard makes it really easy to keep everything in one place. I use it multiple times a day to access specific apps. I also like that it's quite easy to add an application there and manage my passwords. Due to my work, I use tons of different apps. Not concentrating on remembering what options I have and not spending time to remember the passwords is a huge benefit for me!
Has good provisioning and de-provisioning features
What is our primary use case?
We use Okta Workforce Identity for single sign-on (SSO).
What is most valuable?
One of the most beneficial features of the solution is the user provisioning and the de-provisioning feature. With the solution's universal directory, you can have all the user attribute information in one place. You can store it on Okta instead of in multiple places like your AD, applications, or different IdPs. You can get all the user attribute data onto your Okta, and then you can customize it. Okta allows you to modify the user attributes, which is also one of the useful features of Okta Workforce Identity.
Because it's a password-less authentication for personal sign-on, users don't need to use a password for it. That's how Okta comes into the picture, where it identifies the user based on the certificates for authentication. In that way, it also doesn't reveal the user identity to the applications if there is a man-in-the-middle (MITM) attack.
Okta Workforce Identity uses the System for Cross-domain Identity Management (SCIM) protocol for provisioning and de-provisioning. That is also one of the benefits of having your application's functionality on a platform like Okta Workforce Identity. It's easy from an admin point of view because when you de-provision a user on Okta, it will remove all the access from the respective applications without needing anything at the application level.
Because it's a cloud-based platform, installing the agents is the only integration you need to do in your current environment. You can have their agents installed on your Active Directory servers.
The integration is quite easy for other cloud applications. They have their own catalog of all the applications you can search and integrate. Applications like Microsoft Office 365 and Salesforce are already hosted on Okta. It's just a matter of configuring the applications with your company's metadata into your applications.
What needs improvement?
The solution's user interface needs to be improved and made easy. It has a lot of repetitive things. The solution should have a single pane of interface for admins.
For how long have I used the solution?
I have been using Okta Workforce Identity for six months.
What do I think about the stability of the solution?
I rate Okta Workforce Identity an eight out of ten for stability.
What do I think about the scalability of the solution?
Since it's a cloud-based platform, I haven't faced any scalability issues with Okta Workforce Identity. Our clients for Okta Workforce Identity are enterprise businesses.
I rate the solution an eight out of ten for scalability.
How are customer service and support?
The solution's technical support depends on the service level. Okta has certain packages, like gold or silver levels. If you have a silver-level agreement with Okta, you can get the right support at the right time.
How was the initial setup?
On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup an eight out of ten.
What other advice do I have?
Okta Workforce Identity is one of the market's leading and stable identity solutions.
Overall, I rate the solution an eight out of ten.
An user-friendly solution that helps to store passwords in one place
What is our primary use case?
Okta Workforce Identity stores all your applications in a portal. It saves passwords, eliminating the need to remember them. In addition, we use 1Password as a backup in case someone forgets their password.
How has it helped my organization?
In my organization, people thank me for integrating the product. Integrating applications with the solution makes it simple to access various applications. You can easily navigate through a list of 50 applications, click the one you need, and log in.
What is most valuable?
I like the tool's workflows, which is user-friendly. It can integrate with different applications. I particularly like that users are delighted to access their applications without the hassle of entering their username and password each time. It truly enhances user-friendliness.
What needs improvement?
I would appreciate it if Okta Workforce Identity becomes more user-friendly. Its API technology is complicated. Certain applications may pose challenges in terms of integration, especially when they require IDP technologies that aren't easily codable. While I can't provide specific examples, some applications may not integrate with Okta Workforce Identity.
For how long have I used the solution?
I have been working with the product for eight years.
What do I think about the stability of the solution?
The product works at times, and sometimes it doesn't. You will have to change the conditions when it doesn't work.
What do I think about the scalability of the solution?
Okta Workforce Identity is scalable. My company has 650 users for it.
How are customer service and support?
The tool's tech support is hard to get a hold of. Also, you would speak to a robot who knows a lot of information, doesn't listen to your questions, and misguides you.
Which solution did I use previously and why did I switch?
I have worked with Microsoft Azure, Slack, Teams, and Adobe Creative Suite. Microsoft Azure and Okta Workforce Identity allow applications to be implemented similarly. The process involves having an extension for the application, often a download file. However, it's important to note that while this implementation works on PCs, it might work on Macs.
How was the initial setup?
The tool's deployment is straightforward. You begin implementing applications once you've established your IDP. Deployment doesn't need a team of people. It can be done with the help of one person. Setting it up and integrating applications typically takes about a week, with additional time required for a more extensive list of applications, ranging from 50-100.
The product is not difficult to maintain once you have integrated it.
What other advice do I have?
I would rate the product an eight out of ten. My advice would be to exercise caution when implementing applications. Incorrect configurations may lead to issues, such as not having the correct username and password saved when clicking on the title. Additionally, when working with workflows, paying attention to the order of conditions is crucial. The tool is user-friendly, and you can have your applications in one place. This makes it less confusing for the users.
Remembering passwords is a thing of the past!
What do you like best about the product?
The ease of consolidating all of my different tools and platforms into one without having to worry about password management
What do you dislike about the product?
The frequency of which you need to continue to sign in (which is business dependent, so could just be a process my company has implemented)
What problems is the product solving and how is that benefiting you?
I'm able to access a myriad of tools in a matter of seconds without having to change passwords or worry about forgetting them. Plus the security is top notch!
As a IAM solution, it fits the bill.
What do you like best about the product?
Okta supporting phishing-resistant MFA. To add to that, Okta Verify made it more simpler for employees to enroll and use MFA.
What do you dislike about the product?
Still doesn't work properly on some websites through the custom templates.
What problems is the product solving and how is that benefiting you?
As a gatekeeper for majority of apps and websites and ease of use in monitoring/auditing logins.
Trusted SSO for your Company
What do you like best about the product?
It is very secure, it has been used as an SSO by our Company. Plus, it is much safer than using Google Passwords as our sign-in authenticator. It's fast and has a password update cycle of 90 days. I use it almost every day, and have been really benefitted by it. It integrated easily with all of my devices, almost simultaneously (like the push notifications).
What do you dislike about the product?
Resetting the same from a mobile device (in case of a new device authenticator) needs a request grant from the IT, which is a bit of a hassle. But on the other hand, it is a good measure to keep the data safe from other vulnerabilities.
What problems is the product solving and how is that benefiting you?
It's mostly the safest and fastest route to get our data secured, and manages every sign-in easily and safely.
An integrated and complete platform
What do you like best about the product?
The security that the platform brings to the company.
What do you dislike about the product?
It could be more dynamic for people who are not familiar with technology.
What problems is the product solving and how is that benefiting you?
As a global company, Okta helps us to centralize the main tools for our employees to access anywhere in the world.
Robust security and easy to use
What do you like best about the product?
We have integrated almost 300 plus apps within our organisation that includes modern based SAAS app, in-house built and many more. It has taken off the burden of manually managing user account and permissions across all apps in the org and giving more time to IT personnel and othe business users to focus on other task
What do you dislike about the product?
I wish all of the Microsoft office 365 user attributes could be imported available on Okta
What problems is the product solving and how is that benefiting you?
User Lifecycle management is now controlled by HR system as we have integrated Okta with hr system thus removing the task of user creator and disabling by IT people.
Okta add an imp layer of security with MFA and
Okta add an imp layer of security with MFA and
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