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Okta Platform

Okta, Inc

Reviews from AWS customer

14 AWS reviews

External reviews

1,201 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Eli M.

Okta review

  • November 27, 2024
  • Review provided by G2

What do you like best about the product?
The security is top notched. It is very versatile since you can add services within the system.
What do you dislike about the product?
One thing is the lack of troubleshooting steps or guide when Okta encounter technical issues.
What problems is the product solving and how is that benefiting you?
We value the security of our tools and Okta does best on managing to keep all our tools in one place.


    Alijandro M.

An extremely reliable tool

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
Okta has a ease of use and implementation for contstant frequency of use along with the number of features and the ease of intergration along with the product makes it reliable
What do you dislike about the product?
constant login and authentication issues along with lack of customer support on their end.
What problems is the product solving and how is that benefiting you?
It's able to compile and unify all the programs our company uses to help intergrate them seamlessly without any additional add-ons or steps lacktherof.


    reviewer2591397

Protects the applications by avoiding cross-site scripting

  • November 06, 2024
  • Review provided by PeerSpot

What is our primary use case?

I have used Okta for security purposes. It grants access only when you have the proper credentials, which I find essential for utilizing new technologies and web applications.

What is most valuable?

The most valuable feature of Okta is its security. You can only log in if you have the access, which protects the applications by avoiding cross-site scripting. Hackers cannot access the system directly. Only after receiving a message from Okta, you can log in, making it highly secure.

What needs improvement?

We are facing one issue with Cypress test cases. Whenever I write Cypress test cases, we encounter problems with logging in through Okta. There is no proper documentation on integrating test cases with Okta, and this issue is troubling whenever I try to implement it.

What do I think about the stability of the solution?

Okta is a stable product.

What do I think about the scalability of the solution?

Currently, scalability is a top priority, but there are no issues with adding many users to Okta.

Which solution did I use previously and why did I switch?

Before Okta, I manually created portals using a username and password stored in a database. Okta introduced a different process.

How was the initial setup?

Initially, it was complicated to set up since I was a beginner and there was no proper documentation. Now that I am more experienced, it is easier to handle.

What other advice do I have?

I need to analyze fully in the future, and if I do not have any concerns, I will share any with you via LinkedIn. As of now, I do not have any additional advice.

I'd rate the solution eight out of ten.


    Information Technology and Services

Straightforward IDP deployment and management.

  • November 04, 2024
  • Review provided by G2

What do you like best about the product?
Dashboard/Tasks showing service status and recommendations.
What do you dislike about the product?
There is a need for more tutorials on Okta help new admin learn.
What problems is the product solving and how is that benefiting you?
Account provisioning and deprovisoning for many SaaS apps, helps save us admin time/overhead, and with licensing costs.


    Deena Dayalan K

Identity access enhancement with good support and an easy setup

  • October 10, 2024
  • Review provided by PeerSpot

What is our primary use case?

The solution is used to eliminate a VPN, provide identity authentication, and single sign-on (SSO). We use Zscaler authentication to manage endpoint logins, endpoint report management, and single sign-on for applications.

What is most valuable?

The most valuable feature is the identity access authentication.

What needs improvement?

There is a need for Okta to provide an end-to-end solution without needing a separate product like Zscaler for multifactor authentication. Additionally, Okta should enhance its endpoint defensive capabilities, as we currently use BeyondTrust for Elevator Access Management.

For how long have I used the solution?

I have been working with Okta Workforce Identity for four years.

What do I think about the stability of the solution?

The solution is rated as a nine in terms of stability.

What do I think about the scalability of the solution?

Okta is not designed fully for scalability.

How are customer service and support?

Okta provides good support. While we are unable to have it in-house, we can raise a ticket, and they support us well.

Which solution did I use previously and why did I switch?

We utilize Okta and Zscaler for multifactor authentication.

How was the initial setup?

The setup process is very user-friendly and has no issues.

What about the implementation team?

Our internal team underwent training materials and configured the implementation successfully.

What's my experience with pricing, setup cost, and licensing?

The pricing is very high, which is an area for improvement.

What other advice do I have?

I recommend Okta Workforce Identity to others, particularly for mid-sized and large enterprises.

I'd rate the solution nine out of ten.


    reviewer1378911

Enhancing secure access with single sign-on and multi-factor authentication

  • October 10, 2024
  • Review provided by PeerSpot

What is our primary use case?

As an Okta Identity engineer, I implement Okta for different clients such as banks, telecoms, and insurance companies. These companies need an IAM solution to manage their employees securely and provide them with access to the right applications. Okta is used to automate provisioning and support any errors encountered during and after deployment.

Companies use Okta Workforce Identity to manage their employees' secure access to applications and to minimize the effort required by IT teams to manage identities. The solution helps organizations allow their employees to log into their applications without re-entering credentials and securely access their applications via MFA.

What is most valuable?

The most valuable functions are Single Sign-On (SSO) and Multi-Factor Authentication (MFA). These two modules serve as dual components, essential for securing application access for employees.

What needs improvement?

Okta could improve by making their learning materials more user-friendly. They could also enhance the flexibility of their MFA feature, allowing clients to implement preferred MFA methods without restrictions.

For how long have I used the solution?

I've been handling Okta Workforce Identity for five years now.

What do I think about the stability of the solution?

There might be occasional glitches or bugs that need improvement, so I would rate its stability as eight out of ten.

What do I think about the scalability of the solution?

Okta scores a nine out of ten for scalability.

How are customer service and support?

Okta support is efficient, actively responding on time. They deserve a rating of eight out of ten for their technical support.

Which solution did I use previously and why did I switch?

I handle CyberArk IAM solutions alongside Okta. I find Okta to be more user-friendly and flexible than CyberArk, especially regarding MFA and SSO features.

How was the initial setup?

The setup process for Okta is relatively straightforward and not overly complex.

What's my experience with pricing, setup cost, and licensing?

Okta is one of the more expensive IAM solutions, and I would rate it an eight regarding cost.

Which other solutions did I evaluate?

The main competitor to Okta Workforce Identity is CyberArk Identity.

What other advice do I have?

I would recommend Okta Workforce Identity to other users.

I'd rate the solution nine out of ten.


    Risha T.

Easy to use and integrate

  • September 10, 2024
  • Review provided by G2

What do you like best about the product?
The web application and mobile application is quite easy to use and approve push authentication notifications. Also, the SSO flow smooth for integration due to clear documentation and supporting libraries for each language.
What do you dislike about the product?
Mobile app does not have the feature to copy the generated OTP.
What problems is the product solving and how is that benefiting you?
Okta solves our clients complete authentication and 2f sso flows.


    Scott W.

Okta WF Identity Just Works

  • August 20, 2024
  • Review provided by G2

What do you like best about the product?
It is simple, lightweight and it protects me from unauthorized logins,
What do you dislike about the product?
I don't really think there is anything when it comes to security.
What problems is the product solving and how is that benefiting you?
It is keeping mu laptop and data safe from unauthorized access to my laptop and my company applications and data,


    Sanjeev K.

"It's similar to having all applications in one."

  • July 05, 2024
  • Review provided by G2

What do you like best about the product?
I enjoy that Okta comes with all the necessary essentials. Because you can access all of these features simply logging into a single application, Okta can support many applications and function as a one-stop shop. Because you have to successfully complete authentication and verification before you can use your account, Okta also makes sure that it is safe. Additionally, it's really simple to use and browse.
What do you dislike about the product?
Not a single thing that I dislike about okta workforce identity....
What problems is the product solving and how is that benefiting you?
You may save a ton of time by using our new system, which easily gathers all applications in one location. Eliminate the need to search across multiple platforms.


    Danniel Shalev

Simplifies user lifecycle management and provides SSO

  • June 19, 2024
  • Review from a verified AWS customer

What is our primary use case?

The primary use cases are SSO, user management, and SSO integration with various cloud services, including AWS, GCP, GitHub, etc.

What is most valuable?

The tool provides a single place of contact for managing users. We only need to manage users in Okta Workforce Identity, eliminating the need to duplicate efforts across different systems. For example, if a user needs to be decommissioned, we don't have to go through all the systems and cloud services; we delete the user in one place. This process is automated with our HR system for both organizations, simplifying user lifecycle management.

The main features we find most valuable are the single sign-on and the OTP authentication. The ability to connect via a PC or a mobile phone makes the process seamless.

The MFA feature enhances regular authentication through the user portal and utilizes one-time passwords generated from QR codes on mobile devices.

What needs improvement?

We faced some challenges during the Okta Identity Workforce deployment. Integrating with AWS and other cloud services posed some limitations with federated options. For instance, features like automatic user addition from AWS to the tool were missing, requiring manual intervention. The API is limited compared to the manual configuration possible through the UI.

I think Okta Workforce Identity could improve by making its API more robust, ensuring that all UI capabilities are exposed in the API. This is particularly important for integrating with other applications, such as AWS and other cloud providers.

For how long have I used the solution?

I have been working with the product for six years.

What's my experience with pricing, setup cost, and licensing?

The licensing model is fine for general service usage. However, the charges for API features and API tokens can be quite high.

What other advice do I have?

I would give Okta Workforce Identity a solid eight out of ten. There's always room for improvement, but overall, the tool performs well and meets our needs. The solution was my first experience with such products. Previously, I had used internal tools like Microsoft 365 and Microsoft Active Directory services within Azure, which were excellent for corporate environments. However, I find Okta Workforce Identity more suitable for startups.