What do you like best about the product?

Simple and well supported. Tons of documentation and easy use.

What do you dislike about the product?

Nothing. It is very well refined and a pleasure to use.

What problems is the product solving and how is that benefiting you?

A fully managed auth solution with unlimited apps and quick to add new ones.

What do you like best about the product?

I like most some its features as single sign on, MFA in one place, improving both security and user experience

What do you dislike about the product?

nothing bad experiences so far, everything is good on my end

What problems is the product solving and how is that benefiting you?

it reduces password issues, improves security, and saves time by making user access and onboarding/offboarding much easier to manage.

What do you like best about the product?

What I like best about Okta is the single pane of glass that brings all of our applications into one place. It lets me move almost seamlessly between tools with one sign-on, which makes day-to-day work much faster and less disruptive. One of the biggest upsides is not having to constantly reach for my phone for a 2FA code every few minutes. That reduction in login friction saves time, keeps me focused, and makes access to business applications much more efficient.

What do you dislike about the product?

The biggest downsides to Okta are the complexity of some integrations and the way costs can scale. While many integrations are solid, others can take significant effort to configure correctly. Pricing can also climb quickly as more users are added, which affects long-term ROI. It is also disappointing that service or admin accounts are not provided gratis, since those accounts are often necessary for ongoing platform management.

What problems is the product solving and how is that benefiting you?

Before using Okta, managing access across multiple applications was more manual and gave us less visibility into who had access to what. Okta solved that by centralizing identity, access, and offboarding in one place. Now we can quickly remove a user and cut off access to connected systems as soon as they leave, which has improved security and reduced the risk of former employees retaining access. The biggest benefit for us is better visibility and faster access management, especially during offboarding, which is now much more consistent and efficient.

What do you like best about the product?

I like how smooth is the single sign on, it is not flaky at all like other tools. Also I like how it has different options to authenticate like password, verify application and the new feature that allows you to identify with biomtrics from the mac

What do you dislike about the product?

On the mobile okta verify app, sometimes is tricky to accept the push notification on an iphone, having to swipe to accept the notification sometimes does not work as expected.

What problems is the product solving and how is that benefiting you?

allowing me to save time when I need to switch from one app to another without the need to log in again, or do verifications again.

What do you like best about the product?

the push notification functionality that helps to keep your account secure

What do you dislike about the product?

Sometimes Okta is unable to send push notifications, which can be frustrating. Also, the Okta UI isn’t very attractive and could be improved.

What problems is the product solving and how is that benefiting you?

Okta helps keep my account secure, and it also works well as a TFA tool.

What do you like best about the product?

The ability to have a single sign on across multiple software

What do you dislike about the product?

I’m a fan of using Okta and the SSO it provides.

What problems is the product solving and how is that benefiting you?

I like being able to avoid having users type their passwords for 10 different software applications across the network.

What do you like best about the product?

SSO integrations have been critical in optimizing UX and Okta has helped us ensure appropriate security and access management. I am not part of the cybersecurity/IT organization (I am Talent/Learning). I am easily able to understand and manage groups I am responsible for and only need additional help from high-level folks if there is a larger issue with birthright applications.

What do you dislike about the product?

When managing groups, it is way too easily to make changes to accidentally add too many. One of the options allows you to search, and my search results came up with ~300 (correct amount) and I clicked "Add All" - which ended up adding 20k people in our enterprise. Luckily there weren't any notifications or emails, but it took a significant amount of time for them all to be added, then I had to delete EVERYONE out of the group, and readd the 800 people (original 500+new 300). It was awful.

What problems is the product solving and how is that benefiting you?

It is allowing our employees to have a singular landing page and eliminate multiple systems for them to log-in and try to manage their passwords. We have a mostly desk-less workforce, and if we want them to engage with the tools that we provide to them we have to make it easy. Okta makes this happen.

What do you like best about the product?

Here's a more natural, flowing version:

After using Okta for a while, the thing that genuinely surprised me is how much friction it removes from daily work without you really noticing. Before, getting access to a new tool meant tickets, waiting, follow-ups. Now it just happens. SSO through the dashboard means employees land in Slack, Salesforce, GitHub, or whatever else they need in one click, and the "I can't log in" requests to IT basically dried up on their own.
The app catalog is enormous over 7,000 integrations and most of them connect in minutes, not days. That breadth is hard to overstate when you're onboarding fast or adopting new tools constantly. What really stuck with me though was the Workflows automation. Setting up automatic provisioning and deprovisioning tied to HR events felt like reclaiming hours I didn't know I was losing every week. Someone joins the company, they have access to everything they need by the time they open their laptop. Someone leaves, access is cut across every connected app immediately. That peace of mind around offboarding alone is worth a lot.
The admin interface is clean enough that you don't need to be deeply technical to manage it day-to-day, and end users rarely need any handholding because the dashboard is so straightforward. Performance has been rock solid authentication is fast and downtime is genuinely rare. When something does come up, they communicate it well in advance.
On the security side, the threat protection runs quietly in the background blocking suspicious IPs, flagging unusual login behavior, adjusting access based on device and location without needing constant tuning. It's the kind of feature you don't notice until you realize you haven't had an incident.
Pricing is the honest sticking point. It's not cheap, and costs grow quickly as you add products or scale users. Smaller teams will feel it more. Support can also be hit or miss depending on the complexity of your issue straightforward problems get resolved fast, but edge cases sometimes take more back-and-forth than you'd like.
Still, for any organization that's serious about security and tired of identity being a source of friction rather than a solved problem, Okta delivers. It's one of those tools that becomes quietly essential.

What do you dislike about the product?

The pricing is where the relationship gets complicated. What starts as a reasonable per-user cost has a way of creeping up as soon as you need features that feel like they should be included Lifecycle Management, Privileged Access, Advanced Server Access each one is a separate add-on, and by the time you've built out a complete identity stack, the bill looks very different from the initial quote. For growing companies, that scaling cost can become a real conversation at budget time.
Support is the other area that occasionally lets the product down. When the issue is straightforward, things move quickly. But when you hit something complex a tricky AD sync behavior, an edge case in a Workflow, a SCIM provisioning quirk you can find yourself bouncing between documentation that's slightly outdated and support agents who need multiple escalations to get to someone with the right context. For a tool this central to your infrastructure, that lag is frustrating.
The Workflows builder is powerful, but it has a steeper learning curve than the rest of the product. The visual interface looks approachable until you get into conditional logic and error handling, where it starts to feel more like debugging than configuring. Better native templates and more practical documentation would go a long way there.
And while the admin console is generally clean, some of the deeper configuration areas particularly around policies and group rules can feel inconsistent, like different parts of the product were built at different times without a unified design pass. Nothing that stops you from getting the job done, but occasionally you're clicking around longer than you should be.

What problems is the product solving and how is that benefiting you?

At its core, Okta is solving the chaos that comes with identity at scale. When you have dozens of SaaS tools, a mix of remote and in-office employees, and people constantly joining or leaving the company, managing who has access to what becomes a full-time problem if you let it. Okta takes that problem off the table. Access is tied to identity, identity is tied to your HR system, and the whole thing moves automatically. You stop thinking about it, which is the point.
The security benefit is probably the most significant in practice. Before having a centralized identity layer, offboarding someone meant manually revoking access across every tool and inevitably something got missed. A forgotten account sitting open in a system is exactly the kind of exposure that keeps security teams up at night. With Okta, that risk disappears. The moment someone is offboarded, access is gone everywhere, simultaneously, without anyone having to run a checklist.
For end users, the benefit is simpler but just as real they spend less time on login friction and more time on actual work. No more password resets, no more "I don't have access to that yet" delays when starting a new project. For IT and security teams, the dashboard gives clear visibility into who has access to what, where people are logging in from, and whether anything looks off. That kind of visibility used to require stitching together logs from a dozen different places.
The cumulative effect is that identity stops being a source of risk and becomes infrastructure you can trust something running in the background that just works, so the rest of the organization can move faster without cutting corners on security.

What do you like best about the product?

Okta makes MFA seamless and painless to use.

What do you dislike about the product?

I have no complaints! Everything works as I would expect it to.

What problems is the product solving and how is that benefiting you?

Okta helps solve access issues by enabling SSO and MFA.

What do you like best about the product?

Provides seamless and secure single sign-on (SSO), making it easy to access multiple applications with one login.
Strong security features like multi-factor authentication help protect sensitive data without adding too much friction.

What do you dislike about the product?

Initial setup and configuration can be complex, especially for large or customized environments.
Occasional login or authentication delays can disrupt the user experience.

What problems is the product solving and how is that benefiting you?

Okta solves the challenge of managing multiple logins and access controls by providing centralized identity and access management with secure SSO and MFA.
It benefits me by saving time, reducing password fatigue, and improving security while accessing work applications.