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Exceptional Monitoring and Analytics for Enhanced Performance
What do you like best about the product?
My overall experience with New Relic has been highly positive. The platform provides robust monitoring tools, user-friendly dashboards, and insightful analytics that have truly contributed to enhancing application performance and reliability. I value the intuitive design of most of the interface, and the comprehensive data available has made troubleshooting both quicker and more precise.
What do you dislike about the product?
My main complaint is that certain aspects of the interface can be somewhat clunky, and the pricing has a tendency to increase more quickly than anticipated, depending on how much you use it.
What problems is the product solving and how is that benefiting you?
The level of detail available is great when you need to troubleshoot an issue. At times, the sheer amount of information can be a bit overwhelming, and there is certainly a learning curve at first. However, once you become familiar with it, the tool proves to be extremely useful.
Comprehensive Dashboards and APM Telemetry Elevate Performance Monitoring
What do you like best about the product?
Dashboards, APM telemetry and in depth analysis of services and performance. Alerts are set up and triggering is also another good thing.
What do you dislike about the product?
Sometimes false alerts are triggered causing chaos.
What problems is the product solving and how is that benefiting you?
New Relic helps me spot performance issues quickly and understand what’s slowing things down. The benefit is smoother apps, less downtime, and more confidence that users get a reliable experience. New Relic takes the guesswork out of tracking performance by showing exactly where issues start. It helps reduce downtime, speeds up troubleshooting, and keeps customers happy with smoother experiences.
Intuitive UI and Effortless Navigation
What do you like best about the product?
Easy to understand UI. Navigation in portal is easy
What do you dislike about the product?
Difficulty in integrating for Windows IIS Services
What problems is the product solving and how is that benefiting you?
New RElic is helping check Critical application Server Utilization and take action basis suggestions. It helps to setup alerts basis threshold decide. Helping us take necessary action. We have integrated this in PWA as well to check page load time and other performance metrics
Full-Stack Observability Made Effortless with New Relic
What do you like best about the product?
full-stack observability, real-time monitoring with actionable dashboards, infrastructure, logs
New Relic's integrations and automatic instrumentation for many languages and frameworks make it straightforward to get started
New Relic's integrations and automatic instrumentation for many languages and frameworks make it straightforward to get started
What do you dislike about the product?
users may find NewRelic’s pricing model bit expensive, especially as data volumes grow.
What problems is the product solving and how is that benefiting you?
monitor our applications, infrastructure, and services in real time, so we can quickly detect issues, outages, or bottlenecks.
real-time monitoring with actionable dashboards, saves time
real-time monitoring with actionable dashboards, saves time
Reliable Monitoring and Insights for Modern Applications
What do you like best about the product?
New Relic stands out for its ease of use and intuitive dashboards, which make monitoring and troubleshooting straightforward even for complex applications. The ease of implementation is impressive—integrating it into our tech stack was smooth, with clear documentation and quick setup. I also appreciate the wide range of features, from real-time performance monitoring to log management and distributed tracing, all in one platform.
The ease of integration with popular frameworks and cloud services saves a lot of time, and the customer support is responsive and knowledgeable whenever we need assistance. We use New Relic daily for application health checks, performance optimization, and alerting, and it has become an essential part of our workflow.
The ease of integration with popular frameworks and cloud services saves a lot of time, and the customer support is responsive and knowledgeable whenever we need assistance. We use New Relic daily for application health checks, performance optimization, and alerting, and it has become an essential part of our workflow.
What do you dislike about the product?
The pricing model can be a bit complex, especially when scaling across multiple environments. Also, the UI, while feature-rich, can feel overwhelming for new users because of the sheer number of options and data points available. Some advanced features require additional configuration, which can take time.
What problems is the product solving and how is that benefiting you?
New Relic helps us monitor application health, track performance metrics, and analyze logs in one place. This has significantly reduced our mean time to detect (MTTD) and resolve (MTTR) issues. By having visibility into errors and slow transactions, we can optimize code and infrastructure, leading to better user experience and reduced downtime. It also supports proactive monitoring, which means fewer surprises in production.
Unmatched End-to-End Visibility for Performance Monitoring
What do you like best about the product?
What I appreciate most about New Relic is the comprehensive end-to-end visibility it offers across applications, infrastructure, and user behavior. By consolidating all performance metrics into one unified dashboard, it becomes much easier to quickly identify issues and pinpoint their root causes.
What do you dislike about the product?
The biggest challenge with New Relic is the learning curve. Some advanced features and dashboards require deeper technical knowledge, which can make onboarding slower for non-engineering teams.
What problems is the product solving and how is that benefiting you?
New Relic helps identify performance issues across the entire application stack—frontend, backend, and infrastructure. This end-to-end visibility reduces time to detect and resolve problems, improves app reliability, and ensures a smoother user experience.
Full-Stack Visibility That Supercharges Debugging
What do you like best about the product?
Full-stack visibility is top-notch. It makes debugging complex issues much faster.
What do you dislike about the product?
The pricing structure is complex and gets expensive very quickly as you scale
What problems is the product solving and how is that benefiting you?
Solves blind spots in production. Helps us identify root causes faster, saving dev time.
Comprehensive Visibility and Fast Troubleshooting in One Powerful Platform
What do you like best about the product?
I like that New Relic provides end-to-end visibility across applications, infrastructure, logs, and user experience in a single platform. It makes troubleshooting faster and helps us understand performance issues holistically instead of in isolation.
What do you dislike about the product?
The platform is extremely powerful, but the learning curve can be steep. Some of the advanced features and configurations aren’t very intuitive initially and require time
What problems is the product solving and how is that benefiting you?
New Relic enables us to pinpoint performance issues across our services much more quickly. By bringing together application metrics, logs, and alerts in a single platform, it significantly cuts down the time we spend troubleshooting and enhances the reliability of our systems. As a result, our customers benefit directly, and handling on-call responsibilities has become far more manageable.
Excellent UI and User-Friendly Experience
What do you like best about the product?
Good UI and user friendly screens. a lot of features for real time monitoring. Great digital experience monitoring especially the real time user clicks.
What do you dislike about the product?
high cost... Can be tough to initially set it up and initial configurations also.
What problems is the product solving and how is that benefiting you?
Mostly helping in a unified experience for observability and reducing the need for multiple tools.
Real-Time Insights, Smooth Troubleshooting
What do you like best about the product?
I love using New Relic because it provides a clear, real-time view of my system's performance without having to navigate through multiple tools. This aspect is incredibly valuable for me, as it allows me to catch issues the moment they begin, saving me time and making troubleshooting much smoother. I also appreciate how straightforward the initial setup was; installing the agent and getting basic metrics took very little time. Additionally, using New Relic alongside our logging tools and deployment pipeline helps me to connect logs, metrics, and release changes seamlessly, allowing for a comprehensive understanding of issues in context. Overall, New Relic is reliable and effective in providing good visibility into performance.
What do you dislike about the product?
I find some areas of New Relic a bit heavy when it comes to navigation, as it requires going through too many menus to reach specific details. Additionally, the loading time could be improved, especially when switching between dashboards during peak traffic moments when quick insights are crucial.
What problems is the product solving and how is that benefiting you?
I use New Relic to monitor application performance and track issues, helping me spot problems early and reducing troubleshooting time. It's reliable, provides a real-time view, and integrates well with other tools to enhance context understanding.
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