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Reviews from AWS customer

27 AWS reviews

External reviews

583 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Internet

New Relic helps drastically decrease troubleshooting time!!

  • May 03, 2024
  • Review provided by G2

What do you like best about the product?
The amazing amount of insight it provides about our servers. We are able to view logs, infrastructure data, IP info, and also monitor key endpoints!
What do you dislike about the product?
Can be slightly cost-prohibitive when needing to have many admin users with a lot of access in a larger company.
What problems is the product solving and how is that benefiting you?
New Relic is helping us monitor our sites, number one... limiting down time, and proactively preventing down time by helping us monitor logs and help review issues that happened and prevent from happening again, and see issues before they arise with key infrastructure monitoring such as CPU/Memory/Disk Space, etc..


    Computer Software

Great tool for diving into DevOps metrics and logs

  • May 03, 2024
  • Review provided by G2

What do you like best about the product?
Easy access to your huge amount of operational data.
What do you dislike about the product?
Expensive tool that takes some time configuring. License overview a bit difficult to understand.
What problems is the product solving and how is that benefiting you?
We need to observe all components we run in the cloud and always be able to dig into very specific issues. New alRelic is a great tool in that regard.


    Cory C.

New Relic is a go to tool for us in observability

  • May 03, 2024
  • Review provided by G2

What do you like best about the product?
So far I haven't had much interaction with the newest features they've added. We have recently engaged in their product which maps the API a bit better than our current swagger does and it's great!
What do you dislike about the product?
No that I can think of. It's a great platform!
What problems is the product solving and how is that benefiting you?
New Relic is helping us diagnose bottlenecks in our API response times. We have improved our responses massively and since then our users have seen incredible improvements and quality of our service.


    Ritik V.

Enhancing User Experience

  • May 03, 2024
  • Review provided by G2

What do you like best about the product?
Custom Events, Caputring end-end user interactions
What do you dislike about the product?
Migration of apps from one account to another should be there without data loss
What problems is the product solving and how is that benefiting you?
Monitoring and pro-actively resolving user experience issues


    Khalid S.

K2 Security Plateform Assessment

  • May 02, 2024
  • Review provided by G2

What do you like best about the product?
I like K2 Security plateform because of its easy to use feature and customization support it lends.
What do you dislike about the product?
Overall its amazing so nothing much to dislike here.
What problems is the product solving and how is that benefiting you?
K2 offers signature-less runtime web application, minimum false alerts and application workload protection.


    Trevor B.

New Relic - Happy Developers & Happy Customers

  • May 02, 2024
  • Review provided by G2

What do you like best about the product?
New Relic has saved countless hours in debugging and diagnosing issues with our applications and stack. The insights provided are unparalleled and have enabled us to drastically improve customer experience while reducing needed developer hours.
What do you dislike about the product?
There isn't much to dislike about New Relic. The cost can be steep, but the ROI is huge. The hours saved and the improved customer experience far outweigh any associated costs.
What problems is the product solving and how is that benefiting you?
New Relic has allowed us to identify hidden bottlenecks and address the issues without waiting for customer reports.

Deployment tracking has allowed us to review the impact of application changes with detailed metric leading to a higher quality product.

We have reduced downtime and increase customer happiness thanks to New Relic.


    Higher Education

Tolerant product to monitor and tracking issues

  • May 01, 2024
  • Review provided by G2

What do you like best about the product?
ease of setting up agents in any environments. it's crucial to both testing or production to make quick setup from scratch
What do you dislike about the product?
like every advanced tool any customer must adopt to its excellent gadget.
when you mid level questions about your system environment and health you definitely need more guide. not every documentation can answer completely. Hope they may deliver AI helper to handle specific mixed cases
What problems is the product solving and how is that benefiting you?
of course it's one high way for all our whole environment transparency. ease of setting when new rises


    Talha K.

Talha Khan

  • April 29, 2024
  • Review provided by G2

What do you like best about the product?
We can find all task on the same software.
What do you dislike about the product?
Sometimes its become little complicated to sove some issues.
What problems is the product solving and how is that benefiting you?
we block un wanted traffic by K2


    Oil & Energy

The future of monitoring.

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
The easy configuration
The indepth advanced metrics
The automatic connection between services and machines saw you can visualize your infrastructure
The plethora of add ons
The connection with many 3rd party apps
The documentation
The support
What do you dislike about the product?
Would like to have more support partners and integrators in our country.
What problems is the product solving and how is that benefiting you?
IT alerting
Server monitoring
Application performance
Incident Management


    Salman H.

i have used the tool on our own infra. i find it is good

  • April 23, 2024
  • Review provided by G2

What do you like best about the product?
Its flexible to use and integrate . No question about this. its easy to use
What do you dislike about the product?
faced some small issues when creating workflows
What problems is the product solving and how is that benefiting you?
I have used this platform as risk and vulneribilty assesment , multiple ways it helped me for our official web application.