External reviews are not included in the AWS star rating for the product.
Mainly, Reltio Cloud is used to collaborate all the data from multiple sources and generate a single source of truth while keeping the lineage and historical changes within the system.
It also provides reporting about data performance and completeness.
From my experience with multiple tools, Reltio Cloud is more user-friendly and provides a good user experience when updating information or tracking lineage. It is the more efficient part.
It also has AddressDoctor, which pinpoints locations with maps. This feature is not available in Informatica, Stibo, or Profisee. That's something I found really good.
Until I work with a customer, I won't be able to recognize the performance regarding the integration of records, especially when records are coming in as a full load or a delta after an initial load. I have to check how it performs in the integration part when pushing the entire data into MDM. Most tools have a downside in this area.
So far, I have not faced any other problems regarding Reltio. I just did a certification and the provided hands-on exercises.
I didn't find anything concerning, but I would definitely want to use the AI features introduced in Reltio more. The Hands-on Lab in the certification allows you to try out certain AI features.
I have used Reltio Cloud for around three months for certification and POCs, but not in a project yet.
found it to be very stable. I see other tools coming up in the market, and Reltio is increasingly used by different companies. My friends have utilized it and say it is as stable as SAP.
In my company in Germany, I have heard of four or five people using it. Among my acquaintances, around seven or eight friends have used Reltio in their day-to-day customer experiences. They told me about it, and I found it interesting. The foundation-level certification was free, so I started there.
I discovered that my company has a partnership with Reltio, so I could pursue more intermediate certifications. So far, I feel good about it, but there are still few customers using it.
Still there are less customers who use it, so I think the best approach is to have more consultants become partners or find more customers to use it. Showcasing it more in the market, on LinkedIn and other social media, would be a great start. There isn't much hype around Reltio compared to other tools with a wider customer reach.
I have used Informatica for around six years and multiple projects, and I used Profisee in 2017-2018 for one customer.
I haven't looked at the pricing, but I know that SAP and Informatica are the costliest among MDMs. Their perpetual licenses are costly compared to Profisee or Stibo, but I have no idea about Reltio.
It is very easy to learn. The learning curve is equal to Informatica. The MDM part is as easy as that. It's super easy to learn.
I would definitely recommend it. I would definitely recommend it an eight out of ten. I have not used it in real-time customer-facing parts, but with all the out-of-the-box abilities and facilities from Reltio, it definitely hits all the necessary or most important parts directly. You don't have to do anything. Sometimes, it's pre-coded, and sometimes, the coding or configuring is much simpler.
We have submitted requests on behalf of the customers to help them maintain master data by performing deduplication and assisting with their internal projects to develop a better data product.
The matching feature of Reltio Cloud is highly effective compared to many other tools available. Additionally, it is almost ready to use out-of-the-box, reducing the implementation time.
Whether we want to manage the data or not, Reltio Cloud allows us to onboard it seamlessly. Some features are more robust when exporting. Enhancements are needed to improve the system's capabilities in managing relationships. There is significant room for improvement in how relationships are viewed and managed. Reltio is a cloud-based graphical model, but enhancements in this area would be beneficial.
I have been using Reltio Cloud as a partner for over three years.
The product is highly stable.
I rate the solution’s stability an eight or nine out of ten.
The tool is suitable for enterprise businesses. We haven't faced issues with scalability. Scaling has different aspects. Sometimes, additional resources or funding are required. Scaling is not just a single step. If the process gets stuck, we need to involve the support team.
The solution’s scalability is good. I rate the solution’s scalability a four out of five.
The technical support has improved quite a lot, but there is still scope for improvement.
The initial setup is easy, but it must be done with an understanding of the business and proper configuration.
The real-time data capabilities of Reltio Cloud are excellent. This is what people want and what businesses need. When a change is made or new customers are onboarded, the organization's deduplication and data sharing happens with fewer delays.
Overall, I rate the solution an eight out of ten.