I use Cloudinary primarily for hosting and storing images. It's a tool I use when it's required by the company's needs, such as hosting media files.
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Satisfied Cloudinary User Since 2013
What do you like best about the product?
Eight months ago when I did initial review, I was using Cloudinary almost daily but not as much as I started using it about six months ago. I've been using Cloudinary much, much more these days. I'm transitioning away from creating websites for other people and building out my own websites for my own domains, which means my use of Cloudinary has skyrocketed over the last 8 - 10 months, and there are more things I can do with Cloudinary that I could have always done with Cloudinary if I'd been using as much as I'm using it now. My next big project on Cloudinary will be doing a great deal more with video hosting. I've always used it mainly with images, but Cloudinary is not limited to just working with images.
What do you dislike about the product?
I would love to see Cloudinary add more tiers to their plans. They go from a free plan to a Plus plan, and the Plus plan is $99 a month. Many of my clients are very small business owners and/or individual bloggers not making money from their websites. Asking them to pay $99 a month to manage 10 to 100 images is too much. I always pitch the free tier of Cloudinary to my clients, but I'd love to be able to also send paying subscribers Cloudinary's way, also. The Free plan provides 25 credits per month. The Plus plan provides 225 credits per month. What if there was a 25/month plan with 75 or 100 credits and/or $45/month plan with 180 credits? I have more confidence that I could promote those types of plaid plans to my clients than the $99. As for Cloudinary itself and what it offers, there's still nothing I dislike about the service. Everything I want to do, it does and I'm discovering other things I can do now that I'm using it a great deal more.
What problems is the product solving and how is that benefiting you?
Cloudinary allows me to manually control my media. I don't always want every, single image or video on one of my WordPress sites to be managed by a CDN. Cloudinary gives me the flexibility to manage my media myself, and I value the ability to do that.
Asset management dream
What do you like best about the product?
The tools provided for managing a large number of assets, and the documentation and support team to help you achieve it. I can't stress enough how great their support team have been every time I needed to reach out.
What do you dislike about the product?
Not many things to outright dislike. Their tech moves fast, and sometimes the documentation falls a little behind or is too voluminous to easily work with.
What problems is the product solving and how is that benefiting you?
Mass asset storage. A near 7-figure asset catalogue and all the tools available to upload, download, and backup files has made it easy. Integrating API's in our PIM, or Mass folder uploads via CLI or the Python package is a breeze
Very convient and reliable tool
What do you like best about the product?
Easy to use, possibility to update an image without changing the URL. I use it daily to load content, very easy to integrate, to implement. I never had to contact the customer support for now all is working fine.
What do you dislike about the product?
when you have a lot of folder, display may be more complicated. I never had to contact the customer support for now all is working fine.
What problems is the product solving and how is that benefiting you?
Multiple data storage, ease of use.
Reliable image hosting and storage improve organization but setup complexity challenges new users
What is our primary use case?
What is most valuable?
Cloudinary is valuable for storing and hosting images, especially because it allows for easy storage and organization of media files. This feature is particularly useful when dealing with large amounts of images. Additionally, Cloudinary offers capabilities to create folders and organize images effectively under user-specific folders, which enhances usability for social media purposes.
What needs improvement?
The UI needs improvement because it has become quite messy recently, making it difficult to locate the media library and images. Additionally, the initial setup process is complex due to the numerous options available, which can be challenging for new users.
For how long have I used the solution?
I have used Cloudinary for around one year, or less.
What do I think about the stability of the solution?
Cloudinary is stable and reliable. It does not break down or have noticeable bugs.
How are customer service and support?
I have not needed to contact customer service. I rely on Cloudinary's documentation for any help needed.
How was the initial setup?
Cloudinary is hard to set up because it requires converting base64 URLs to blob URLs and other technical steps before implementation. The setup process can be challenging without proper documentation guidance.
What's my experience with pricing, setup cost, and licensing?
I did not research Cloudinary's pricing, as I am using it for free. In the free service, it performs well.
What other advice do I have?
I would advise new users to read the documentation thoroughly to understand how to upload and store images effectively. For those using Cloudinary for the first time, be prepared for a learning curve, but it is beneficial to adapt to new tools. Overall, I would rate the solution as seven out of ten due to its complexity in implementation but its effectiveness in image storage.
Great software and customer service
What do you like best about the product?
The product is great however their customer service is great and efficient they always reply within 24 hours.
What do you dislike about the product?
Some of the pricing could be confusing or high compared to other competitors
What problems is the product solving and how is that benefiting you?
Optimize images for our website.
Management of images through a DAM
Management of images through a DAM
Seamless performance
What do you like best about the product?
The free tier is a gneours stepping stone to growth. Scaling into robust image and video solutions is easy. Whether using their dedictaed player for videos or crafting your wown the potential is limitless and performant.
What do you dislike about the product?
The docuementaion is rich but a little hard to navigate. The pricing structure is a little hard to understand, but I havent met the upper limits of my pro account and I'm well within the limit.
What problems is the product solving and how is that benefiting you?
Easy implementation and management across multiple client sites
Great con and tool for pictures with AI
What do you like best about the product?
All add-ons to modify and create pictures
What do you dislike about the product?
The folder browser maybe is not very intuitive
What problems is the product solving and how is that benefiting you?
For change all picture in my website, with a macro tranformation
Great product to transform and deliver media assets
What do you like best about the product?
The API is amazing. Very deveoper oriented product
What do you dislike about the product?
the pricing model, managing storage and costs should be more simple and easy to manage
What problems is the product solving and how is that benefiting you?
It solves the need to manage in-house media delivery for different screen size,devices, bandwidth etc...
Overall a good service
What do you like best about the product?
Overall Cloudinary is pretty good. Up times are really good. And I find fairly easy to use for a basic CDN.
What do you dislike about the product?
There's a lot of features that are not applicable to me. If you need a very basic CDN, Cloudinary might be overkill.
What problems is the product solving and how is that benefiting you?
We have a lot of images on our websites and have a CDN that consistently performs well is a tremendous benefit.
hands down the best image software for developers bar none
What do you like best about the product?
The free tier has about 5 years worth of my photos and shows no signs of reaching the cost plans. I use it so often that I actually developed an npm package that will programmatically watch my Screenshots directory, then copy the markdown-formatted image to my clipboard that I use in my static site generated personal blog. It's extremely easy to use, and has integrations for literally any framework out there. The documentation is amazing as well.
What do you dislike about the product?
Literally not a single thing. Well, actually, the UI post logging in doesn't have a lot of use, and I think most would prefer to be redirected to their media library, rather than what it currently does.
What problems is the product solving and how is that benefiting you?
I use it for my image heavy development blog and any other project that I'm working on including for client projects where I'll just have them create an account and uplaod all their assests themselves. Saves untold hours.
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