We use SignNow for remote signing of employees, client onboarding, and documentation and paperwork. The business is not and cannot go completely paperless, but facilitating quick transmission of documents for signature and counter signature for people outside of the organization is essential. SignNow currently integrates with PDFfiller, which allows us to upload and modify documents that have already been drafted and to create templates. Editing a template and migrating it over SignNow for sending out and signing is a frequent step when taking on new staff and clients.
signNow
airSlateExternal reviews
External reviews are not included in the AWS star rating for the product.
Digital signing has transformed remote hiring and client onboarding and saves time and costs
What is our primary use case?
How has it helped my organization?
SignNow has saved me time chasing clients to get paperwork signed. We now do it automatically through SignNow. We have gotten our own documentation signed more easily, and we have an easy way to send and store signed documents, which adds more security to our documents. We have an easy way to send applicants authorization forms and agreements, and we have become more compliant and reliable.
We have achieved a reduction in error of approximately 80 percent since we do not do it manually. We have realized cost savings of 60 to 70 percent since we do not have to meet and travel back and forth to sign documents, as we can now do it automatically through SignNow. Time is essential in my organization, and we have saved significant time through fast sending of documents, with clients able to receive documents within minutes, sign them, and send them back to us through SignNow.
SignNow has been really helpful in my organization, especially in reduction of human errors during the signing process. It has also been cost-effective and time-saving through elimination of traveling to come and sign documents and return. We can now send the document electronically through SignNow, where they are signed by our clients easily and sent back to us, which has saved us considerable time and cost.
What is most valuable?
I use SignNow to digitally sign all of my paperwork that requires a signature, and the same applies with my clients. Whenever we need a document signed, we prepare it externally or load the text within SignNow and then send the documents off through SignNow. This means we do not need to print, our clients do not need to print, and our clients can sign documents wherever they are as long as they have an internet connection and access on my device, which saves us considerable time and possibly traveling costs to come and do the paperwork of signing.
SignNow offers an easy-to-use, intuitive, and user-friendly interface, along with tracking, signing, and downloading of completed documents, and seamless integration.
What needs improvement?
SignNow APIs are extremely expensive. However, they are still cheaper than DocuSign. The text feature to invite a recipient is not good. Texts cannot be adjusted as of now. I wish it could recognize pages within a document, as currently you can only delete the page when editing templates or documents.
The integration with Google Sheets for collecting response data does not work seamlessly.
It would also be great if there were easier sorting of completed documents.
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
According to my experience, the customer support is proactive and supportive twenty-four hours a day, seven days a week. I have no issues with them.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We previously used DocuSign. The reason we switched is that it was extremely expensive and not easy to use. SignNow works well for creating a template that can then be shared with a link for people to fill in their details and sign.
Which other solutions did I evaluate?
SignNow does not have the same footprint or recognizability as DocuSign. In my opinion, I rank SignNow as a better option compared to DocuSign and other alternatives.
Just to mention, we also integrated it with Zapier. It is also very cost-effective compared to DocuSign and very easy to use.
What other advice do I have?
SignNow has been a game-changer. It makes it easy to sign documents and other e-signature needs, saves time, and reduces error. It has also boosted our document security with no document loss.
It is a great tool, especially when working remotely because documents cannot be transmitted remotely between companies, making in-person signatures not feasible, especially for remote working team members. SignNow is the best tool to send statements of work, contracts, addendums, agency of record letters, and more of our clients and e-signature needs. It is safer, more cost-effective, and faster.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Easy Digital Document Signing, Even on Mobile
Digital signatures have transformed document workflows and save significant time every month
What is our primary use case?
My main use case for SignNow is that it's a very intuitive digital signature service that is very solid and cost-effective. SignNow is very easy to use for someone who is not technically well-equipped; it saves time as we don't have to send documents manually or hard copies for signature.
Using this tool, we primarily use it for all sorts of signatures, both internal and external. Internal signatures are for documents which require approval and authorized signature internally while external signatures are with our clients, vendors, resellers, and partners for all official documentation so that signatures can be done easily and smoothly in a stipulated time.
What is most valuable?
Some of the best features that SignNow offers are an intuitive user interface that is easy to use. The templates are very easy, and creating templates to make the process more efficient is very easy and time-saving.
SignNow streamlines all of my daily contracts and makes it easy to save templates to use over and over again. It helps me keep track of which signed document by allowing me to create folders within the app. I'm very happy with the product we use.
SignNow has positively impacted my organization by saving time through using the reusable templates. Document saving and organizing has increased our security for our documents. We've been able to save 50 to 60 hours per month while using SignNow.
What needs improvement?
One of the areas that SignNow should greatly improve is on easier sorting of completed documents. Traces about emails from SignNow when a form is completed is not working so well. The integration with Google tools for collecting response data is very weak and not so seamless.
For how long have I used the solution?
I have been using SignNow for the past six years.
What do I think about the stability of the solution?
SignNow is very stable.
What do I think about the scalability of the solution?
SignNow's scalability is very good as it handles all my organization's growth.
How are customer service and support?
The customer support is very responsive and proactive 24/7, and I have no issues with them; they are very great.
Which solution did I use previously and why did I switch?
Before SignNow, I used Trello.
How was the initial setup?
Setting was straightforward with no technical hitches or glitches. The customer support is very active and responsive. When we have anything, they are quick to respond.
What was our ROI?
I have noticed time and money saved by having clients sign our documents electronically, which is very significant as opposed to having clients meet in the office to sign the document. There is a lot of time and cost saved, and we are able to represent out-of-state clients using the technology.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that the pricing is very cost-effective, and I have no complaints about the price.
Which other solutions did I evaluate?
What other advice do I have?
My advice to others looking into using SignNow is that it's a great and cheap alternative to other tools. It does everything perfectly and is very easy to use as it works on the documents to be signed on time and sends them again on time. SignNow is very easy and convenient to use and get the documents verified and signed. I recommend this solution to individuals and all organizations. I have given this review a rating of 9.
Flexible and Efficient E-Signature Solution
Workflow automation has reduced onboarding effort and now needs more granular admin controls
What is our primary use case?
My main use case for SignNow is onboarding, such as new team member onboarding, and also change management and any access requests.
For onboarding, SignNow is being used when a new team member joins and there is the whole process of policy acknowledgements, equipment handoffs, and different types of forms. In this case, we use SignNow to sign the documents and send them quickly.
What is most valuable?
The best features that I have seen in SignNow are the workflow automation, such as the reminders, expiration, and also the team sharing option. Additionally, I have loved the integrations that SignNow currently has. The security part of it is also really impressive.
The workflow automation and reminders in SignNow have helped my team in day-to-day life. When we have onboarded a new person, there are a few reminders set so that the new onboard gets a particular reminder that the form needs to be signed at that time. This ease is maintained and we do not need to follow up continuously. This is something that really helped.
SignNow has positively impacted my organization because these quick things that need manual intervention are faster, and it is helpful due to fast approvals. Additionally, the lower cost because of email-based processes and strong traceability for audits and compliance purposes is something it has helped with.
What needs improvement?
SignNow can be improved by having more granular admin roles, permissions, and some strong domain organizational controls. Additionally, API or webhook reliability will also guarantee higher and better parity. More richer template versioning and conditional logic in SignNow will really make it better.
On the user experience side, I think things can be more user-friendly.
For how long have I used the solution?
I have been using SignNow for one year.
What do I think about the stability of the solution?
SignNow is stable.
What do I think about the scalability of the solution?
SignNow's scalability is great.
How are customer service and support?
Whenever we had any issues, the customer support was really helpful and quick, so 24/7 support is received from them.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not previously use a different solution; this is something that we have been using from the start.
What was our ROI?
I have seen a return on investment with SignNow because the manual process required the intervention of multiple employees, but here, things are taken care of by SignNow. The reminder and expiration features help, and we have avoided paper. This has helped to avoid courier costs and printing costs, and saved labor as 8 to 15 minutes per document was needed previously, but here SignNow helps. Additionally, there are fewer errors.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for SignNow is that all of it is affordable from the point of the organization. The pricing, setup cost, and obviously the maintainability and licensing have helped a lot because there is no mandatory setup fee for SignNow. That is something that I have liked. Things are also on a per-user basis, so we do not actually pay for the whole thing, but we pay per user.
Which other solutions did I evaluate?
I did not evaluate other options before choosing SignNow.
What other advice do I have?
My advice to others looking into using SignNow is to go for it because it will really help to reduce costs on a daily basis. It will also save the time of employees and let employees actually focus on the more important things. I would rate this review a 7 on a scale of 1 to 10.