Incredibly Easy to Use
What do you like best about the product?
Ease of use. Ability to use remotely is good
What do you dislike about the product?
Too pricy.for subscription but useful tool
What problems is the product solving and how is that benefiting you?
Remote signing
Digital signing has transformed contract workflows and now saves time with secure ID verification
What is our primary use case?
SignNow is used for e-signing documents instead of physical signatures. We use SignNow whenever we involve a lot of contracts that require multiple signatures. It would be very difficult to obtain physical signatures on physical copies, which would then need to be photocopied and printed, with those copies needing to be shared again with the specified person. Instead, SignNow allows users to simply click on a URL for the document that points to the specified area where signatures or e-signatures need to be placed.
We do not use SignNow daily, but whenever we require signatures from people on contracts, agreements, or forms, we use SignNow to make the process flow easy and smoother.
What is most valuable?
SignNow offers features such as allowing only the person with access to perform the e-sign process. A particular ID verification is conducted during the document e-sign process, with a valid government ID being requested at the end of the verification process during final submission. This is one of the best features.
The ID verification process is a more secure method. If the link is accessed by an unauthorized user and they attempt to complete the verification process, it automatically gets rejected if the user is not the specified person designated to sign it. This provides better security and also speeds up the process, allowing users to directly click on the link and complete the signing process on any device, whether it be mobile, tablet, or laptop.
Notifications and integrations are important features. Whenever signing is completed, document verification and ID verification are finished, and a notification is provided indicating whether the process is complete, whether it is a success or failure. We have integration with REST APIs and XML, which can be integrated to make the document sign process smooth.
SignNow has changed the way we conduct contract, agreement, and form signatures. Instead of using physical methods, we now use SignNow, which has improved the process and made it faster and smoother. We have noticed minimal errors as it points to the particular area where the signature needs to be captured, which has helped in speeding up contracts getting signed and ultimately saving time in completing work faster and approvals.
What needs improvement?
I would suggest that SignNow improve by providing a summary of the document, as that is the one feature I think could be better.
For how long have I used the solution?
I have been working in the current field for five years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
SignNow is highly scalable.
How are customer service and support?
Customer support is very good. I would rate the customer support at nine based on my experience.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We have not used any different solution earlier. We did evaluate DocuSign before choosing SignNow.
What was our ROI?
I can share relevant metrics that indicate significant money and time savings. We no longer need to take physical copies or printouts and share them for the signing process with users, which gradually reduces paperwork. This e-signing has helped in faster signing of documents, which has saved time.
What's my experience with pricing, setup cost, and licensing?
The pricing is in line with industry standards, so that is not a concern. The setup cost is also in line with industry standards. The initial setup cost will be high, but once the setup is completed, the cost gradually lowers as it needs to be integrated with different products initially.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Digital signing has transformed HR workflows and saves time and costs across client contracts
What is our primary use case?
My main use case for SignNow is that it has been very effective in my organization, making business signature flow smooth. I use SignNow for all my client signatures. As an HR professional, I deal with a number of transactions, each requiring numerous signatures between the time of offer and closing. It is impractical to meet with clients every time a signature is required. With SignNow, I can send them the document and go through it with them on the phone as they sign in the place I have indicated.
A specific example of a situation where SignNow made the process easier for me is that it is perfect for contracts that require verifiable and legal signatures. In the market today, I do business with out-of-state clients who simply are not available to meet me for wet signatures. This has become more prevalent as people are migrating from all over the country to my region. In today's business climate, it is possible to do business with clients you have never met face to face, and SignNow is an essential part of my toolbelt.
Regarding my main use case for SignNow, it enables me to get documents to any of my clients, regardless of where they are in the world.
What is most valuable?
The best features SignNow offers include ease in uploading multiple documents, ease of access for my clients, and the platform being legally credible and acceptable to attorneys for their requirements of verifiable and authentic signatures.
The document upload feature helps my workflow as it is very cost-effective, providing the best value for the money when dealing with e-signature platforms. It is very easy to use, uploading documents has been very efficient, and I am happy because my customers find it a very easy and practical tool. They have no problem and trust SignNow, leading to a process that has become very efficient and flowing well while saving time and cost because we do not have to meet face to face.
The features of SignNow are intuitive, and the user-friendly interface makes it very easy to use and navigate through for new users.
SignNow has positively impacted my organization by reducing costs and saving time with getting documents executed. The return on investment is huge, especially through cost savings.
What needs improvement?
To improve SignNow, better examples of how to set up different use cases would be great, a referral program is needed, and direct integration with other tools would be highly appreciated.
Regarding needed improvements, mobile scanning features are a bit challenging, especially for mobile scanning, and account sharing should be included.
For how long have I used the solution?
I have been using SignNow for the past six to seven years.
What do I think about the stability of the solution?
SignNow is very stable; I have not experienced any downtime or lagging.
What do I think about the scalability of the solution?
SignNow's scalability is very good because I can send contracts to many multiple vendors or contractors at once, and they are able to sign the documents and send them back efficiently and effectively without any error, handling my organization's growth perfectly.
How are customer service and support?
The customer support is available twenty-four hours a day, seven days a week, and I am happy they are able to help us when we get stuck, showing us more features that have recently been released. I am also happy about their innovative approach.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have previously used DocuSign, Jira software, and Dropbox, and we switched from them to SignNow because SignNow is good for signing documents quickly and efficiently. If you need something done right away, SignNow will do the job.
Before choosing SignNow, I evaluated other options including Dropbox.
What was our ROI?
I have seen a return on investment with SignNow, saving a lot of time and cost. It is a very cost-effective tool, providing a simple way to send out contracts to large numbers of contractors, especially when renewing contracts at the end of each year. I find the reusable templates customizable and love them because I do not have to format the documents again, saving a lot of time. Additionally, there is reduced induction of errors as we deal with documents signed electronically, improving security and confidentiality, making SignNow a great tool.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing of SignNow has been that it is a very cost-effective and affordable tool, easy to use, and the setup is straightforward with no major hassles.
What other advice do I have?
My advice to others looking into using SignNow is that it is one of the best e-signature platforms that saves a lot of time and effort between clients and customers, especially when there are no face-to-face meetings, saving costs including traveling. Documents are also safer, signed professionally, and there is guaranteed reduction in document errors, so I highly recommend this tool. It is also very cost-effective and easy to use for both the recipient and the sender.
This tool is very easy to use, saves your documents, is a fast program, and has no lag. I highly recommend it to any organization or individual that wants to make their document signing efficient, fast, and secure. I give this product a rating of nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Digital signatures have transformed remote document workflows and save time and travel costs
What is our primary use case?
My main use case for SignNow is that it is a great electronic signature software, irrespective of my company's industry. It is a software as a service solution for anyone who wants to get their contracts, agreements and proposals digitally signed, and also manage their documents from multiple devices seamlessly. It is relatively easier to configure and use than other software in the market, especially its alternatives. The usability of the solution is also great. In my organization, we use SignNow to get the documents electronically signed, where we save a lot of time and also reduce errors. We work with multiple vendors, partners, and other OEMs who are in different countries and work on different time zones. It is easy and convenient to use SignNow and get the documents verified and signed. It is a great tool that should be practiced in every organization.
A specific example of a workflow where SignNow really made a difference for me is when I wanted to send some documents, such as invoices and other documents to remind our customers about their payments for our services. We use SignNow and it is very easy to use for both recipient and sender on both ends. Customers are very happy with this tool because they can log in on their mobile phones or they are able to sign the document easily and send it back, saving a lot of time. They do not have to come all the way to our office, so they are able to save a lot of time.
What is most valuable?
The best features SignNow offers include being an outstanding e-signature application, really easy to use, and makes uploading and downloading documents go more quickly. It is also simple to add fields and signatures. It has a very user-friendly and intuitive mobile app and also an intuitive user interface.
The mobile app helps our team and our clients because especially for our clients, it is very comprehensive and a must-have, especially on their mobile. They are able to send documents on the go or even when remotely working and send them back to us, saving a lot of time. The mobile app is also very easy to use and convenient and reliable. The intuitive and user-friendly interface is very easy to navigate and customize, making it very easy to use this platform for both technical and non-technical users. They enjoy it.
I would also like to highlight the drag-and-drop user interface. The formatting of the documents is also top-notch.
SignNow has positively impacted my organization by providing peace of mind because our clients appreciate this tool. SignNow is very easy to use, and we are able to send documents for them to be signed on time, and they are able to sign and send them back. They have also been able to save a lot of time and cost by not coming to our offices to sign the documents. There has also been a reduction of human error, so the efficiency has increased. We are very happy about that. It also allows for remote work where we can use this tool while working at home or remotely, sending documents to our colleagues or team members. We are able to collaborate on the document efficiently. It also provides a digital record of signatures in chronological order and offers a cloud-based storage option where it is easy to access the documents as long as you have an internet connection.
What needs improvement?
Regarding how SignNow can be improved, I think the user interface could see some updates, which would be nice. Customer service could also improve, and lastly, more flexibility on advanced notifications when software updates are implemented would be beneficial.
About the needed improvements, I appreciate that the cost is very effective compared to other alternatives, and I do not have a problem with the cost. However, customer support should be more proactive and reachable. Adding more methods such as phone calls, chat, and email for alternative methods of interacting with customer service would be great.
I do not think there are any other improvements that SignNow needs that I have not mentioned.
For how long have I used the solution?
I have been using SignNow for the past five years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
I think this tool is very scalable because I have not seen any downtime or lagging since we started using this tool. It has handled my organization's needs efficiently.
How are customer service and support?
The customer support is great but should improve by adding more channels to be reached on.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Previously, I was using QuickBooks Online.
I switched from QuickBooks Online to SignNow because SignNow allows for greater access and flexibility for a remote or semi-remote workforce, making it a greater solution compared to its competitors. It provides a seamless signature experience for both the recipient and the sender of the document, and so far, everything has been going well. The customer support is also great, and the cost is very affordable, making it a better option than the other alternatives.
How was the initial setup?
My experience with pricing, setup cost, and licensing is that the pricing is very competitive and very affordable. Even a small organization can afford this tool. Its affordability is on the higher side. The setup is very easy, and everyone can set this tool up and start using it.
What about the implementation team?
I purchased SignNow through the AWS Marketplace.
What was our ROI?
I have seen a return on investment because remote collaboration has enhanced.
Additionally, the security posture has increased, and we have saved time and cost.
In terms of specific outcomes, when I compare SignNow with our previous tool, I see SignNow has been able to save about 70% of our time because the documents are signed faster. The clients do not have to come to our offices to sign, so cost is also reduced by 40%, thanks to SignNow.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that the pricing is very competitive and very affordable. Even a small organization can afford this tool. Its affordability is on the higher side. The setup is very easy, and everyone can set this tool up and start using it.
Which other solutions did I evaluate?
Before choosing SignNow, I evaluated other options such as Google Workspace and Insightly.
What other advice do I have?
My advice for others looking into using SignNow is that if an organization needs a simple yet extremely efficient piece of software that allows your team to distribute, execute, and deliver agreements from anywhere, anytime, then SignNow is the real deal.
Before we wrap up, I want to say I am happy because we have been able to collaborate remotely, especially while sharing documents with any department. My team experience has been a pleasant one, thanks to SignNow. Managing our documents has also been very seamless and straightforward. I would rate this product a 9 out of 10.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
great program and easy to use
What do you like best about the product?
user friendly, compatible with phone and email
What do you dislike about the product?
nothing everything is great and very useful
What problems is the product solving and how is that benefiting you?
faster service, sending multiple docs
Easy Form Filling with Text, Dates & Signatures—Perfect for What It Does
What do you like best about the product?
Easy to fill in forms with text, dates, signature
What do you dislike about the product?
I don't have any downsides... it's a perfect produce for what it does
What problems is the product solving and how is that benefiting you?
makes it way easier to sign documents (instead of printing, signing, scanning, emailing)
Very User-Friendly Software Customers Love
What do you like best about the product?
It is very user friendly. My customers love it
What do you dislike about the product?
There is no thing I do not like about the software
What problems is the product solving and how is that benefiting you?
I work with taxes and need my customers to sign forms all the time
Super easy to use!
What do you like best about the product?
I love how easy it is to use. Super simple to get things signed and filled out. User friendly for even those who aren't great with technology.
What do you dislike about the product?
So far, there has not been anything I dislike. People may have an issue with paying a fee for this app, but its honestly well worth the money.
What problems is the product solving and how is that benefiting you?
Being able to sign digital documents regarding insurance, legal paperwork and simple items for school.
Excellent templates feature, great price, and an easy-to-use UI
What do you like best about the product?
There are a couple of excellent features. For starters, the ability to save a document as a template makes it incredibly easy to reuse. Combined with the price and the simple, easy-to-use UI, it’s a great option for any business.
What do you dislike about the product?
My one and only complaint is the lack of compatibility between the smartphone and desktop versions. I have templates saved on the desktop version that don’t automatically appear in the smartphone version for reuse, and there’s no option to sync or add them there, either. It’s very frustrating to have to create the same document template twice.
What problems is the product solving and how is that benefiting you?
The biggest benefit for me is time management. Being able to use templates, instead of having to create a brand-new document each time like you would with DocuSign, is a huge advantage and saves me a lot of time.