I use Sophos XG mainly as a gateway. It also serves as the DHCP server on my network and is utilized for web control.
Sophos Cloud Firewall (PAYG)
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Advance security that is easy to manage
What do you like best about the product?
Advance security with great visibility, high level rules and policies to customize firewall needs. easy to backup and update via cloud managed.
What do you dislike about the product?
Was hard to setup and hard to trouble shoot advanced network problems with AWS. Reports are not up to expectations and not easy to customize.
What problems is the product solving and how is that benefiting you?
Needed virtual firewall in AWS to protect our private cloud from the internet. needed visibility of all traffic in and out of AWS internet.
Sophos Firewall
What do you like best about the product?
Sophos Firewall syncs great with the endpoints and logging real-time traffic is great. Sophos in general offers so much from being able to see all devices and alerts from the firewall in one location in Sophos Central. The best part of Sophos is the MDR side of it knowing I can go home at night, and my environment is still being watched.
What do you dislike about the product?
When trying to be more granular on configurations of rules it can get a little complex and confusing for someone who is less experienced. That can be said for web filtering as well. But all in all, it's a good product.
What problems is the product solving and how is that benefiting you?
The security within our environment from creating tunnels to running separate areas off of Sophos DHCP it's drastically helped us improve overall security.
One stop solutipn for your security needs
What do you like best about the product?
Presales support is really good. They have entire portfolio of security solutions. Easy to deploy & configure.
What do you dislike about the product?
post sales support can be better. Some security features slows down the system
What problems is the product solving and how is that benefiting you?
Helping me manage network traffic. Improved system performance. Compliance with securityregulations.
Graphical interface simplifies configuration and reduces reliance on specialized IT personnel
What is our primary use case?
What is most valuable?
The Sophos XG offers intuitive configurations, which is primarily what I find valuable. It is easy to configure due to its graphical interface, reducing the reliance on specialized IT personnel and cuts down on time used for support and troubleshooting.
What needs improvement?
The reporting side could use improvement. Having more reports on the dashboard would be beneficial. While there might be different tools or licenses for various purposes, having more reports available would be helpful.
For how long have I used the solution?
I have been working with Sophos XG for nearly five years. I started with Cyberoam and then transitioned to Sophos.
What was my experience with deployment of the solution?
The deployment process was smooth. There were trained engineers available, and it was easy for my team to adopt.
What do I think about the stability of the solution?
The solution has been stable. It's on 24/7 and has consistently been reliable over the years.
What do I think about the scalability of the solution?
I have not had the need to scale, which might be due to having more capacity than needed.
How are customer service and support?
I rely on local vendor support, so I haven't directly engaged with Sophos technical support.
Which solution did I use previously and why did I switch?
Before Sophos, I used Linux-based firewalls that I configured myself. Cyberoam was my first physical firewall, which naturally progressed to Sophos due to cost considerations and local support.
How was the initial setup?
The initial setup was straightforward. It wasn't a lengthy project, and within three days, the deployment was completed.
What about the implementation team?
I did not use a specific project methodology. I followed my regular project plan, which included an initial meeting to kick off the deployment.
What was our ROI?
I benefit from reduced reliance on specialized IT skills, especially during staff turnover. The graphical interface of Sophos XG simplifies configurations, saving time in support and troubleshooting compared to the Linux-based solution I previously used.
What's my experience with pricing, setup cost, and licensing?
The decision to go with Sophos was influenced by pricing and strong local support.
Which other solutions did I evaluate?
During my evaluation process, I looked at Cisco and Palo Alto in addition to Cyberoam.
What other advice do I have?
For organizations considering Sophos, it is important to evaluate their network deployment plan, especially if they have a hybrid environment. They should consider if Sophos XG, in its basic deployment, can provide sufficient security or if additional tools are required. I would rate the overall solution an eight out of ten.
Good product with a lot of features, easy to administer
What do you like best about the product?
A lot of features like WAF, IPS, Web- and Mailprotection. Easy to implement and use. Good customer support. Central administration is possible.
What do you dislike about the product?
Sometimee it took a long time to get the updates for an automated deploymenent via the the central administration. Licensing could be more easy.
What problems is the product solving and how is that benefiting you?
Security solution to protect the company while accessing internet ressources
Sophos Firewalls are well regarded in the cybersecurity especilaly for small to medium enterprise.
What do you like best about the product?
Application and control and web filtering
What do you dislike about the product?
High cost for the full features and renewal charges.
What problems is the product solving and how is that benefiting you?
controlled Internet , App Usage,web filttering and vpn connectivity
Provides seamless management of network security with comprehensive feature integration
What is our primary use case?
What is most valuable?
Sophos XG offers a robust solution with quota management features that are per IP and per user, which I find to be very effective. The ability to manage everything in one box is a significant advantage, eliminating the need to purchase separate products for email security and other features. The user interface is user-friendly, offering dashboards with widgets that provide speed and status, making configuration easy. Traffic management is facilitated through various configurations and user self-portals. Additionally, Sophos XG makes administrative tasks seamless by allowing easy navigation and configuration.
What needs improvement?
The technical support could be improved, particularly in terms of response speed, as there were delays when working with their Indian support team.
What do I think about the stability of the solution?
Traffic management is facilitated through various configurations.
What do I think about the scalability of the solution?
Sophos XG is primarily suitable for SMB and mid-level enterprise categories, but not typically chosen by high-end enterprises in Sri Lanka.
How are customer service and support?
The technical support could be improved, particularly regarding response speed when working with the Indian team.
Which solution did I use previously and why did I switch?
Previously, we used Sophos UTM before transitioning to Sophos XG.
How was the initial setup?
The implementation of Sophos XG is straightforward and easy.
What about the implementation team?
I worked as a distributor and the setup was handled internally or with assistance from vendors.
Which other solutions did I evaluate?
During my research, I explored products like Fortinet FortiGate and Netgate pfSense.
What other advice do I have?
I rate Sophos XG eight out of ten. While the implementation was straightforward and easy, the technical support could use improvement. I recommend looking into improving the features and security validations to cater to the needs of bigger companies.
Experience with firewall XGS
What do you like best about the product?
firewall provide Easy to manage , Tech Support
What do you dislike about the product?
Noticed few bugs in the Application filter in XGS
What problems is the product solving and how is that benefiting you?
Network security
Sophos Firewalls: Ease of Use
What do you like best about the product?
I really like the ease of use and implementation. It has a very intuitive interface with lots of great capabilities.
What do you dislike about the product?
I don't like the fact that an SPF model is sold separately. It is a little frustrating that there are inconsistencies between the UI and CLI interfaces.
What problems is the product solving and how is that benefiting you?
Threat Detection
Security features improve protection while integration and resource management require enhancements
What is our primary use case?
We use Sophos XG in our organization for security purposes, managing around three hundred fifty computers and eighty servers.
What is most valuable?
The threat detection engine is good, with features like heartbeating between the endpoint and firewall, which provides synchronized security. The anti-ransomware functionality is effective, and the recent addition of Deep Learning, EDR, and XDR works fine. Having an appliance that combines the analyzer and firewall saves costs. Sophos Central is a good idea, although it could be easier to use.
What needs improvement?
Sophos XG is not easy to navigate and to use, and the integration capabilities are lacking. It cannot integrate properly with solutions like Darktrace. The VPN client on mobiles, especially Android phones, has issues. It is resource-greedy, causing performance problems even on new computers. Improvements are needed in resource management and integration with other security solutions.
For how long have I used the solution?
I have been a Sophos customer since 2016.
What do I think about the stability of the solution?
Sophos XG is resource-greedy, affecting performance even on newer computers. It requires more resources due to recent updates, leading to performance issues on computers like Core i5, 13th Gen.
What do I think about the scalability of the solution?
I have not encountered any scalability issues.
How are customer service and support?
The technical support from Sophos is good. They usually respond on time, and the support technicians are experienced. I've had around four or five big cases over seven years, and they provided effective assistance.
Which solution did I use previously and why did I switch?
Before Sophos, we used Bitdefender and Kaspersky. Sophos offered a cloud-based solution which connected frequently to Sophos Labs for analysis. It provided better features in some aspects compared to Bitdefender.
How was the initial setup?
The initial setup of Sophos XG was smooth. The support was good at that time, and the installation process was straightforward because I installed everything in a clean environment while setting up the network from scratch.
What about the implementation team?
Sophos supported us during the initial setup.
What's my experience with pricing, setup cost, and licensing?
Pricing-wise, Sophos offers high value compared to other solutions. However, I discovered that SentinelOne is thirty percent cheaper, likely due to aggressive discounts.
Which other solutions did I evaluate?
I evaluated SentinelOne, which offers competitive pricing.
What other advice do I have?
I would recommend Sophos XG due to its good value for money, despite its integration issues. I rate the overall solution between 7.5 and 8 out of 10.
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