Sophos Cloud Firewall (PAYG)
SophosExternal reviews
685 reviews
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Great Product have used them for years
What do you like best about the product?
Ease of use, I can cross train my fellow admins easily. The web console is intuitive for even the novice network admin. Easy to update and easy to deploy.
What do you dislike about the product?
Licensing can be a pain when you go through and RMA. That said the RMA process itself was painless.
What problems is the product solving and how is that benefiting you?
An easy to use interface for allowing remote VPN by individuals and protection that has been solid.
Recommendations to others considering the product:
Find a good partner if you are an end user and they will get you exactly what you need. For the prices it only makes sense to just get the full protection they offer.
Works well, needs some improvement
We have been using the XG Firewall in AWS since April 2020 and found the Firewall was easy to deploy and works well. The Web Content filter works very well. We did use Heartbeat but the Firewall started blocking a server even though the Sophos Server agent reported ok. I reinstalled the agent and this resolved the issue. We also have this issue with on-premise Firewalls so this could be a issue with the XG overall and/or the Sophos Agent. Heartbeat is a great feature but Sophos needs to perfect false positives. I would have rated 5 stars if I was able to use Heartbeat.
Great Support
What do you like best about the product?
Phone support and easy Firewall to setup
What do you dislike about the product?
long time waiting on the phone to talk to support
What problems is the product solving and how is that benefiting you?
Network small office, clinic or dental clinic. Easy and quick setup
Recommendations to others considering the product:
go for it, suport is great
I have used Sophos XG firewalls, APs, and REDs for 5 years
What do you like best about the product?
I like the ease of setup and ease of use that comes with Sophos XG Firewalls. From setting up business rules, Access Points, and Remote Ethernet Devices they all offer an ease of use that is unmatched by a competitor.
Also I love the Phishing emails. I have the ability to schedule Mock attacks on email users. If they click the link the email sends them to training. If not, they have the option to forward it. I make a contest out of this every month of users. I also like that Sophos seems to be transparent when things are awry.
Setting up new networks and Access Points are a breeze! Also Remote Ethernet Devices enable our multi-site facility to communicate with security and speed. I was able to get a new site up and running in not time last month with a new RED15.
I also have the ability to run many reports for our senior management. Reports that enable them to see what I do and break it down for them to understand how important the firewall is to our organization. This enables me to better serve our organization.
Also I love the Phishing emails. I have the ability to schedule Mock attacks on email users. If they click the link the email sends them to training. If not, they have the option to forward it. I make a contest out of this every month of users. I also like that Sophos seems to be transparent when things are awry.
Setting up new networks and Access Points are a breeze! Also Remote Ethernet Devices enable our multi-site facility to communicate with security and speed. I was able to get a new site up and running in not time last month with a new RED15.
I also have the ability to run many reports for our senior management. Reports that enable them to see what I do and break it down for them to understand how important the firewall is to our organization. This enables me to better serve our organization.
What do you dislike about the product?
There are some items on my wish list for the XG firewalls.
I would like the ability to reboot an AP that is having issues. Also to reboot Remote Ethernet Devices if needed.
Some other issues are training or learning new things about the firewall. Some of the training is behind paywalls the last time I looked. I would love for there to be more training for us.
I would like the ability to reboot an AP that is having issues. Also to reboot Remote Ethernet Devices if needed.
Some other issues are training or learning new things about the firewall. Some of the training is behind paywalls the last time I looked. I would love for there to be more training for us.
What problems is the product solving and how is that benefiting you?
Since COVID hit we needed the ability to work from home. Sophos XG Firewall offers a SSL VPN with our subscription. I was able to set that up to enable users to work remotely. They were able to get to the data they needed and most importantly the data was secure!
I also have the ability to block websites and apps as I see fit. Or i can block categories.
I setup a network at a new site in a matter of moments with the XG firewall and a Remote Ethernet Device. This was a simple setup and give me the ability to push all traffic through our main site with the REDs. We also have the ability to monitor traffic at remote sites.
I also have the ability to block websites and apps as I see fit. Or i can block categories.
I setup a network at a new site in a matter of moments with the XG firewall and a Remote Ethernet Device. This was a simple setup and give me the ability to push all traffic through our main site with the REDs. We also have the ability to monitor traffic at remote sites.
Recommendations to others considering the product:
Setup is a breeze. The rules are easy to setup for the firewall and setting up exteranl sites and users are easy to setup as well.
Sophos XG straight up
What do you like best about the product?
The layout and ease of navigation is very good.
What do you dislike about the product?
There are some policies and features that need to be addressed on the command line especially for VOIP phones to work. The clustering can be a bit of a pain and you don't really know what's going on from the onscreen messages.
What problems is the product solving and how is that benefiting you?
I was trying to increase my customers security posture by having point solutions that talk to each other.
Recommendations to others considering the product:
Great for small to medium organisation with comprehensive security features but has the capabilities for large enterprises
Terrific.
What do you like best about the product?
Precision. Confidence. Valuable. Facility to config and understand the function.
What do you dislike about the product?
The delay to make adjusts by support team after we open a difficult problem.
What problems is the product solving and how is that benefiting you?
Connection with the world due covid-19.Agility to implement.
Good team for small and medium-sized businesses
What do you like best about the product?
It has a very intuitive and improved interface compared to Sophos UTM.
What do you dislike about the product?
It should improve support for more users with less resource consumption.
What problems is the product solving and how is that benefiting you?
The creation of rules for web browsing filtering with the ability to synchronize with the active directory has been a good point.
Sophos XG 85 - 86 - 125
What do you like best about the product?
Solid, reliable units. Have half a dozen in the field now with zero reliability issues. Our clients are very satisfied with the VPN throughput (impressive since several are architectural firms that work in large file sizes). The RED (remote Ethernet device) units are excellent add-ons, simple to configure with solid performance and reliability as well for our clients with remote offices. Support is excellent as well. Wireless access points are all centrally managed through the XG for easy deployment as well.
What do you dislike about the product?
A bit confusing to configure at first - example is having to set up separate source and destination NAT rather than a simple static mapping. Some configurations require accessing multiple different sections rather than being consolidated in one area. License subscriptions are a bit confusing as well for additional features.
What problems is the product solving and how is that benefiting you?
Network security and remote access. Quick to set up remote users for VPN access, remote office connectivity is flawless with the RED units. Wireless access can be controlled from the XG making diagnosing issues simple.
Recommendations to others considering the product:
If you are converting from a different vendor use their support team to assist in configuration. Syntax can be very different and confusing at first but the support is excellent.
Sophos experience
What do you like best about the product?
Regular updates, good bandwidth management, strong rules and policies, templates, Strong online support team, Replacement policy
What do you dislike about the product?
Email Filtering, More should be done on the firewall to detect malicious emails.
What problems is the product solving and how is that benefiting you?
Intrusion prevention, Protection of servers , Web browsing, Malware attack prevention, Routing services
Recommendations to others considering the product:
Sophos is a strong firewall that offers security features needed in modern day world
Web and Application controlling should be very easy
What do you like best about the product?
Rules controlling is very good.And also it's configuration level is very good
What do you dislike about the product?
Web URL creation is very complicated.Need to easy more for configuration
What problems is the product solving and how is that benefiting you?
Protected from outside.
Recommendations to others considering the product:
Need to improve and easy for web and application control
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