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Reviews from AWS customer

7 AWS reviews

External reviews

685 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Stelios Georgiou

A stable and scalable firewall solution that provides effective threat prevention

  • February 09, 2024
  • Review provided by PeerSpot

What is our primary use case?

My environment is virtual and i use Sophos to cover all incoming and outgoing traffic as well as creating VLAN's covering all me needs accordingly.

How has it helped my organization?

Sophos has helped my organisation creating all networks (physical and virtual) i needed for securing my network setup plus integrating it with another Cyber Security solution it helped have a more clear understanding of our security network.

What is most valuable?

The firewall feature of Sophos XG has been the most effective for threat prevention and in collaboration with the integration of another Cyber Security solution.

What needs improvement?

The solution’s reporting could be improved.

For how long have I used the solution?

I have been using Sophos XG for seven years.

What do I think about the stability of the solution?

I rate the solution an eight out of ten for stability.

What do I think about the scalability of the solution?

Around 250 users are using the solution daily in our organization.

I rate the solution an eight out of ten for scalability.

Which solution did I use previously and why did I switch?

No i didn't.

How was the initial setup?

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a nine out of ten.

What about the implementation team?

We implemented the solution through an in-house team in half an hour. One person was involved in the solution’s deployment.

What was our ROI?

After integrations with several other security solutions i can say that the ROI is much higher than just using a single firewall solution.

What's my experience with pricing, setup cost, and licensing?

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a eight out of ten.

Which other solutions did I evaluate?

I found it in my organisation and after using it i figure out how it can really be helpful.

What other advice do I have?

Sophos XG has sufficiently improved the security of our network. We found the solution's user interface very user-friendly for our daily operations.

Overall, I rate the solution an eight out of ten.


    Computer & Network Security

Best firewall i ever used

  • February 08, 2024
  • Review provided by G2

What do you like best about the product?
The Sophos Firewall impresses with its robust security features, providing a strong defense against various cyber threats.
What do you dislike about the product?
Trouble viewing only old logs. Sometimes there are problems with the policy and reports aren't customized well.
What problems is the product solving and how is that benefiting you?
Unauthorized Access and Intrusions :Problem: Unauthorized access attempts and intrusions can compromise sensitive data.

Solution: Sophos Firewall implements strong access controls and intrusion prevention measures to prevent unauthorized access and protect the integrity of the network.


    Joshua Odunsi

The configuration is fantastic, highly efficient, and robust

  • December 19, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for the firewall.

What is most valuable?

The configuration is fantastic, highly efficient, and robust. We don’t have to spend more considering the organization’s size. It's easy to configure what you want to do. The response time is very good. VPN connections have been stable.

What needs improvement?

The payment plan could be improved.

Sophos XGS comes with mostly eight ports, excluding the five ports. It would be better if they could increase the eight ports to ten. Most times, we don't want to use two. I will need to get another switch if I have five ISPs. Sophos engineer should look into that.

There were issues while switching the firmware to an upgraded version.

For how long have I used the solution?

I have been using Sophos XGS for five years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The solution's scalability is good. It depends on what you have and the advanced structures from purchasing a particular version.

We have 80 users and 30 servers in our organization.

How was the initial setup?

The initial setup is straightforward but a bit complex on production. You will need to configure the IP addresses of each device. We have scheduled downtime to safeguard stakeholder data periodically. We anticipate smooth transitions during these times. However, there may be instances where complexity arises, particularly regarding backups. For instance, when transitioning from firmware version 19.0 to 20.0, you must first downgrade the new device to version 19.04 before restoring the backup. This process requires a good understanding of the techniques involved. While we aim for simplicity, complexities may still arise. The migration takes two hours to complete.

We terminated one cable and continued the conversion using the backup from production. We quickly transferred it and pushed it into the new one. When we noticed it was running, we didn't even remove the whole one. We pushed it to the top and started to unplug the cable, then plugged it in again, repeating the process while waiting for the new box to learn the IP addresses of all the devices.

What's my experience with pricing, setup cost, and licensing?

The solution’s pricing is good.

What other advice do I have?

The first thing to consider is the size of the organization. When evaluating pricing, consider your current needs and what the device offers. You may not need all the features immediately. For smaller enterprises like mortgage institutions and microfinance, we recommend Sophos. It's suitable for them. However, larger organizations can also integrate it, perhaps for specific functions. The configuration, efficiency, and scalability are excellent.

Overall, I rate the solution a nine out of ten.


    Oludare Oshodi

Provides extreme protection

  • December 19, 2023
  • Review provided by PeerSpot

What is most valuable?

All security solutions are the same. It depends on the size of the network and license. They have the same features. Brands provide extreme protection.

What needs improvement?

The solution is expensive.

For how long have I used the solution?

I have been using Sophos XGS for four years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The solution is suitable for small and medium businesses.

How are customer service and support?

Customer support is great.

How was the initial setup?

The initial setup is easy and takes around 30 mins to complete.

What's my experience with pricing, setup cost, and licensing?

The product’s pricing is average compared to other solutions.

What other advice do I have?

Overall, I rate the solution an eight out of ten.


    reviewer1417110

An affordable solution for SD-WAN to connect the branch’s site with antivirus

  • December 11, 2023
  • Review provided by PeerSpot

What is our primary use case?

Users have distributed networks. They use it as an SD-WAN to connect the branch’s site or multiple locations. We are using RED channels or devices for branch-to-branch connectivity.

What is most valuable?

You don't need an additional subscription for IPS or an antivirus. It has an engine of antivirus applications for IPS. You have an email gateway for people who are still using on-prem exchange. Comparatively, other firewalls might need multiple subscriptions separately for each feature.

What needs improvement?

Sophos might discontinue the UTM features, as they've been promoting the newer XGS Series appliances. While the XGS offers great features like detailed logging and audit reports, it currently lacks essential functions in the UTM. For example, the XGS doesn't provide basic audit tracking for configuration changes, which is crucial for understanding who made modifications, what was changed, and when. Sophos claims they'll add this functionality later. Its absence significantly hinders the usability of the new firewall.

Additionally, while XGS offers decent day-to-day management, there's room for improvement. Many users transitioning from UTM find the XGS interface less intuitive, causing a learning curve.

For how long have I used the solution?

I have been using Sophos XGS as a reseller for a long time. We are working with the latest version of the solution.

What do I think about the stability of the solution?

The newer version is stable. Earlier versions, like V8, were quite unstable.

I rate the solution’s stability an eight-point five out of ten.

What do I think about the scalability of the solution?

The solution’s scalability is good. We cater the solution to small, medium, and enterprises.

I rate the solution’s scalability an eight out of ten.

How are customer service and support?

Support is mostly good, but sometimes it takes too long to escalate the solution.

How was the initial setup?

The initial setup is very easy. It depends based on the scale of the deployment. There are different use cases according to the customers. Based on the requirements, the deployment can take between one day to a month. We have a small customer with a few hundred users. We can configure that within two to three days and finish the deployment quickly. It requires meticulous planning, and doing it then takes time based on the size of the customer , especially if it's a big customer. A small deployment is very easy. Larger deployments take time based on the customer requirements and different timescopes of the customer and downtime.

What's my experience with pricing, setup cost, and licensing?

Sophos is comparatively cheaper than other products. The total cost of ownership is better in Sophos.

I rate the product’s pricing a five out of ten, where one is cheap and ten is expensive.

What other advice do I have?

Overall, I rate the solution an eight-point five out of ten.


    Naveen K.

Sophos Firewall: An Ultimate firewall any kind of Organization

  • November 18, 2023
  • Review provided by G2

What do you like best about the product?
I like the features of Sophos Firewall such as it include Next Gen firewall, IDS , IPS and sanboxing.
What do you dislike about the product?
The learning curve for Sophos Firewall is bit steep.
What problems is the product solving and how is that benefiting you?
I helps us to restrict the threat actors and cyber threats to enter into our organization environment


    ATUL SHELARE

Easy to use and offers excellent support

  • September 05, 2023
  • Review provided by PeerSpot

What is our primary use case?

We are using it as a firewall to protect and control Internet access, as well as control other access like SAP. Some of our employees connect from remote locations, and our server is on-premises. We use this firewall for access control and also for VPN connections.

What is most valuable?

It's easy to use, and the service is good. If anything goes wrong, their support system is very reliable.

What needs improvement?

The renewal process for this box is too frequent. We purchased it five years ago, and it's expiring in 2025. So, I feel they expire it too quickly.

In future releases, this solution could have more graphical elements on the dashboard to make it easier to understand. While there are graphics and a good dashboard, there's always room for improvement.

For how long have I used the solution?

We have been using Sophos XGS for ten years. At that time, it was new. So somebody recommended us to take this. Our service provider recommended it, and that's why we have taken it.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. We have around 300 end users in our organization.

How are customer service and support?

The customer service and support has been excellent.

Which solution did I use previously and why did I switch?

We have worked with Cisco and Fortinet Firewalls. It's hard to compare.

Installation and understanding are a bit challenging with Cisco, whereas Sophos is easier to install and use.

We have a FortiGate firewall at another location. We recently purchased it.

How was the initial setup?

The initial setup is very, very easy.

What about the implementation team?

The deployment process took me more than two to three hours, including all the checks. I had a backup of the earlier Sophos firewall, so I just restored it and verified everything.

One person for support and checking, so two in total are enough for deployment and maintenance of the solution.

What other advice do I have?

I would definitely advise to use Sophos. Overall, I would rate the solution a nine out of ten.


    Surendra Golchha

Stable product with an efficient user management system

  • August 31, 2023
  • Review provided by PeerSpot

What is most valuable?

The product’s most valuable feature is the user management system.

What needs improvement?

The product's technical support services could be better.

For how long have I used the solution?

We have been using Sophos XG for three to four years.

What do I think about the stability of the solution?

I rate the product’s stability an eight or nine out of ten.

What do I think about the scalability of the solution?

We have 15 to 20 Sophos XG users. I rate its scalability an eight or nine.

How are customer service and support?

We do not receive enough technical support services from Sophos XG.

How was the initial setup?

The initial setup was complicated because we didn’t have executives with proper expertise. It took us two months to complete.

What's my experience with pricing, setup cost, and licensing?

I rate Sophos XG’s pricing a seven out of ten.

What other advice do I have?

I rate Sophos XG an eight out of ten.


    Ali A.

Best Firewall for Company

  • July 23, 2023
  • Review provided by G2

What do you like best about the product?
Sopho firewall is giving a power full protection and best visibilty
automatice respond to security incidents ,
since we had Sohpos firewall , we have no issues with scam websites .
What do you dislike about the product?
we have no issues with sophos firewall , it is a great solution for our company ,
What problems is the product solving and how is that benefiting you?
before using sofos firewall we have alot of issues from spam and scam websites ,
the dashboard is easy use and can give full information about the network and traffic .


    Yih How F.

Sophos Firewall Deliver You A Strong Network Security Protection Against VariousThreats

  • June 03, 2023
  • Review provided by G2

What do you like best about the product?
- User Friendly On The Management Console And Making Simpler For Administrator On Configuration

- Details Log Viewer For Traffic Log, Web Filter Log, Application Control Log

- Free SSL VPN Without Additional License Require
What do you dislike about the product?
- TAC Support Sometimes Is Slow On Responding Support Case

- False Positive On AV Signature Detection

- Performance Impact On Small Model When Using Certain Features Or Running Specific Configuration On Sophos Firewall
What problems is the product solving and how is that benefiting you?
- Network Security On Sophos Firewall Provide You A Robust Protection

- Threat Detection And Prevention

- Web Filter And Application Control


By Addressing This Issue, Sophos Firewall Contribute To Enhance Overall Network Security, Reducing The Risk Of Breaches, And Enable Organization To Maintain A Secure And Productive Network Enviroment