Intuitive Backup and Recovery Made Easy
What do you like best about the product?
Rubrik’s interface is designed to make backup, recovery, and data management intuitive. You can protect and restore data without wrestling with overly complex setups.
What do you dislike about the product?
ubrik can be pricey compared to alternatives. Licensing and subscriptions for enterprise features sometimes feel steep, especially for smaller environments.
What problems is the product solving and how is that benefiting you?
Provides automated, policy-driven backups across on-premises and cloud environments.
Secure and User-Friendly, But Needs Speed Improvement
What do you like best about the product?
I use Rubrik to keep my data secure and it helps me feel protected against cyber attacks. I like that Rubrik is easy to use and it keeps me safe online. The initial setup was very easy.
What do you dislike about the product?
Sometimes it moves a bit slow in the background. It just needs to be a bit faster.
What problems is the product solving and how is that benefiting you?
I use Rubrik to keep my data secure and feel protected against cyber attacks. It's easy to use and keeps me safe online.
Effortless Data Protection with Rubrik
What do you like best about the product?
I like that Rubrik is easy to integrate and manage. It provides an additional layer of protection for our data and works well alongside Microsoft Purview by resolving all the gaps it has. The initial setup was smooth, working with the vendor made it easy.
What do you dislike about the product?
I think they can be better on reporting, but they have been improving lately
What problems is the product solving and how is that benefiting you?
Rubrik provides an additional layer of data protection and integrates easily, resolving gaps in Microsoft Purview.
Powerful, secure data protection with easy recovery and zero-trust approach
What do you like best about the product?
What I like most about Rubrik is how seamlessly it combines data backup, ransomware protection, and cloud integration into one platform. The UI is very clean and modern, which made it surprisingly easy to get used to, even as a first-time user. Their immutable backups and zero-trust architecture give you real confidence that your data is protected, especially against ransomware. I also appreciated how fast and reliable the recovery process is - restoring files or entire systems is quick and doesn’t require jumping through complex steps. Integration with Microsoft 365 and cloud platforms like AWS also works smoothly.
What do you dislike about the product?
Rubrik is overall excellent, but the pricing can be a bit steep, especially for smaller organizations or those just starting with cloud transitions. Some of the advanced features like analytics and threat hunting feel slightly under-documented or require deeper product knowledge to get the most value. Also, depending on your infrastructure, the initial setup and data indexing process can take time — not a dealbreaker, but something to be aware of.
What problems is the product solving and how is that benefiting you?
Rubrik helped us solve a major challenge around reliable, fast data recovery and ransomware resilience. Instead of juggling different tools for backup, security, and compliance, we could use one platform to handle it all. It reduced our backup complexity, improved compliance tracking, and gave our team more confidence in our ability to recover from unexpected attacks or failures. It also supports automated policy-based backup, which takes pressure off the IT team and ensures critical data is always protected.
Rubrik just works
What do you like best about the product?
Ease of use and scalibility! And has a great set f features.
What do you dislike about the product?
Nothing really - It just works well and have never had a problem
What problems is the product solving and how is that benefiting you?
Data backup and relisiance
Fantastic experience with Rubrik
What do you like best about the product?
There is tons of product information and their community is amazing!
What do you dislike about the product?
The service is expensice but the value it provides is excellent.
What problems is the product solving and how is that benefiting you?
Rubrik provides an amazing backup solution that has given our organization a sense of security that was not present with our previous backup system.
Unleashing Efficiency: My Experience with Rubrik
What do you like best about the product?
It automates many backup and recovery tasks, reducing human error and saving time for IT teams. It offers fast and flexible recovery options, allowing users to quickly restore data in case of loss. It offers fast and flexible recovery options, allowing users to quickly restore data in case of loss. The platform consolidates data protection and management, which simplifies compliance and reporting.
What do you dislike about the product?
It provides a solid out-of-the-box experience, which lacks customization options for specific needs or workflows. They have amazing support.
What problems is the product solving and how is that benefiting you?
It simplifies the process of backing up and restoring data across various environments, including cloud, on-premises, and hybrid setups. We benfit as the automation of backup processes reduces resource allocation and allows IT teams to focus on more strategic initiatives. The quick restore capabilities minimize disruption to business operations, enhancing overall resilience and uptime.
A Reliable Safeguard for MS365 Data
What do you like best about the product?
Very easy to set up and get started.
The GUI is easy to use and intuitive.
The technology is robust.
Rubrik integrates seamlessly with our MS365 data.
What do you dislike about the product?
The email reports could be more concise with a better layout.
What problems is the product solving and how is that benefiting you?
Keeping MS365 data backed up for easy point in time restores.
Easy to use data backup and recovery
What do you like best about the product?
I like the quick setup and the easy of use. The customer service is great and answers questions or assist quick. The number of new features released by Rubrik continues to improve and exceed my expectation. The multiple connections with other vendors such as Microsoft help to implement various backup and recovery solutions.
What do you dislike about the product?
I have no dislikes about Rubrik because they continue to improve the product.
What problems is the product solving and how is that benefiting you?
Rubrik is helping with databackup and recovery solutions as well as with Disaster Recovery plan
Automates the backup and recovery process, reducing manual human errors and global search allows for granular recoveries
What is our primary use case?
We've got three main use cases. The most common one now is ransomware protection, specifically one-touch recovery. If a customer is affected by ransomware, they can easily recover just the affected files with Rubrik, without having to do a full data backup recovery.
Rubrik has built-in intelligence to know what's been affected, allowing for quick recovery and minimal downtime.
The second use case is for cloud migrations. You can back up your data on-prem and then restore it to another location, streamlining your migrations. It is a clever way of using backups.
How has it helped my organization?
There's no need for human intervention to kick off the automation if you create workflows in Rubrik that can be followed in the event of a backup or compromise. For example, you can define backup policies and retention policies.
You can automate tiering. If something is older than, like, 90 days on the backup, it can automatically move to cheaper disk. That's another key feature of the automation process. Rubrik does a lot of incremental backups, eliminating the need for those manual large backups all the time.
The main reason our customers are buying Rubrik is the automated intelligent data management. It analyzes storage usage and automatically optimizes compression, data location, and deduplication. This part of the automation process is very valuable because it eliminates the need for a human to manually optimize storage.
What is most valuable?
The automation of policies is powerful. It automates the backup and recovery process, reducing manual human errors.
Also, it's a single platform for managing backup, replication, and recovery, eliminating the need for different products. The one-touch recovery reduces downtime and accelerates business continuity.
Additionally, people really like the global search, which allows for granular recoveries. Regarding security, Rubrik is immutable by default. Many other backup technologies rely on the storage they live on to be immutable, which can be a problem if someone gains access and turns it off. Rubrik's immutability is by default.
What needs improvement?
There is room for improvement in the cost. Make it cheaper. Everyone knows what you're getting with Rubrik. It's expensive for a reason, but it is one of the better ones.
Sometimes, when we talk to customers, we explain the amazing features, cost savings, and efficiencies. But when we give them the price, the people in procurement who don't understand the technology just look at the price and want it lower.
I try to explain that it's saving them money and paying for itself. If something happens and the company can't work for a week, they'll lose millions. Then, they're complaining about a few hundred thousand pounds. This avoids brand reputation damage too. If you get caught in the news saying you've had ransomware, it could affect your company.
In future releases, Rubril could open up more SaaS protection for products like Salesforce or ServiceNow. I know Rubrik is doing something with SAP, but there's competition in that space.
For how long have I used the solution?
I started in 2014, so it's been almost ten years.
What do I think about the stability of the solution?
I would rate the stability a ten out of ten. It is very stable.
What do I think about the scalability of the solution?
It's very scalable, which was the reason it was invented because traditional backup wasn't scalable.
I would rate the scalability a ten out of ten.
We work with companies of all sizes, from 750 end users to 10,000 users.
We've been working with Rubrik for many years. For now, we have between 20 and 50 customers.
How are customer service and support?
The times I've worked with them, the customer service and support were just a little bit slow, but they're still very clever.
So, the customer service and support could be a bit faster.
Which solution did I use previously and why did I switch?
Commvault, Veritas, and Zerto are the main ones. As a reseller, we work with a lot of competitive products, including Veeam and Rubrik. Lately, there have been opportunities for both.
However, customers are often already using one or the other, so it is difficult to switch them to Veritas.
The competitive edge lies in terms of the automation. Traditional backup solutions, like Veritas, involve a lot of manual processes. Rubrik's automation overcomes many of the manual issues and testing challenges.
Security and compliance is another area. Rubrik's reporting and analytics help overcome challenges related to backup reporting, especially for compliance with regulations like GDPR.
Rapid recovery is a big challenge. Rubrik's One-Touch Recovery helps address this. Using backup as a migration tool can also help overcome challenges when moving to a hybrid cloud.
Finally, storage management. Customers buy a lot of storage, and it's hard to manage efficiently. Rubrik's intelligent data management platform can help overcome this challenge.
How was the initial setup?
The deployment is actually very straightforward, probably one of the easiest data protection platforms to roll out. They've really reinvented the way backup is done. The founders came out of Google, the guys who made Rubrik.
Deployment model:
It's primarily on-prem, but recently, people have been interested in the cloud protection module.
Deployment time:
Rubrik is easy to deploy, you should be up and running within a few weeks after testing. So, it can start from a few days to a couple of weeks.
For a small company, the deployment could be just a few days. For a bigger customer, it could be a couple of weeks, depending on their requirements. But you can be up and running quickly, then it's just a matter of configuring it to their specific needs.
What about the implementation team?
We work in the resell division, so get measured on selling licenses, but the rest of Accenture is measured on professional services. They would handle the implementation, support, troubleshooting, and upgrading.
Accenture has 750,000 people divided into client teams. Each client has a group of sales or technical teams, and the technical teams are divided into security, infrastructure, compliance, and risk. It's difficult to say how many are in the technical teams, but each client has one, and we have 250 key clients around the world. So, tens of thousands of people.
What was our ROI?
The main benefit is cost savings. Rubrik is expensive, but due to its data management capabilities, customers can save a lot by reducing hardware and storage. The automation features also reduce manual labor from the operations team.
One-touch recovery reduces lost revenue by recovering quicker. Automation improves staff productivity and reduces costly human error. So, overall, there's reduced risk, no business disruption, and a faster time to value because it's easy to implement, and much of it is automated.
What's my experience with pricing, setup cost, and licensing?
It is a more expensive solution, but people need to know what they're paying for. On a scale of one to ten, where one is extremely expensive, and ten is very cheap, I would rate it a four.
Which other solutions did I evaluate?
What other advice do I have?
Overall, I would rate the product I a ten out of ten. I love the product!
