Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,720 reviews
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External reviews are not included in the AWS star rating for the product.
Generally Positive experience, but questions still remain
What do you like best about the product?
Easy to pick up and make basic bots fast
What do you dislike about the product?
eLearning geared towards old version v11
What problems is the product solving and how is that benefiting you?
We are looking at use cases involving a multinational pharmacy company and COVID 19 challenges for public sector bodies.
Additionally we are assessing if AA could be used as an internal tool for various internal projects.
I would say benefits are yet to be realised as of yet - our capability is much more mature on Blue Prism and UiPath, however we are keen to have as broad an offering as possible to support our clients particularly as Automation anywhere continues to expand its presence in the UK.
Additionally we are assessing if AA could be used as an internal tool for various internal projects.
I would say benefits are yet to be realised as of yet - our capability is much more mature on Blue Prism and UiPath, however we are keen to have as broad an offering as possible to support our clients particularly as Automation anywhere continues to expand its presence in the UK.
Recommendations to others considering the product:
Different Automation vendors offer a different approaches to Intelligent Automation, their offerings have slightly different infrastructres, use different terminologies or often the same terminologies with different meanings (ie "bot/robot/process", "Automation", "object" etc)
As a result, each vendor in this space has their own strengths and weaknesses but will typically position themselves as being best in all fields and at least "Capable" in all fields. (This is a market criticism - not AA specific)
It is therefore important to consider the type of challenges that you intend to address, compare the different offerings between different vendors. Do make use of Automation Anywhere's technical and non-technical experts, their Learning and Development team (the A2019 training we received was excellent!)
Learn about the use cases where AA has been deployed and scrutinise the benefits.
If this is your first foray into Automation, make sure you evaluate Automation Anywhere against all of the major providers and (crucially) consult with those who have used the different softwares and have learned the lessons of each.
As a result, each vendor in this space has their own strengths and weaknesses but will typically position themselves as being best in all fields and at least "Capable" in all fields. (This is a market criticism - not AA specific)
It is therefore important to consider the type of challenges that you intend to address, compare the different offerings between different vendors. Do make use of Automation Anywhere's technical and non-technical experts, their Learning and Development team (the A2019 training we received was excellent!)
Learn about the use cases where AA has been deployed and scrutinise the benefits.
If this is your first foray into Automation, make sure you evaluate Automation Anywhere against all of the major providers and (crucially) consult with those who have used the different softwares and have learned the lessons of each.
Basics of RPA explained in Layman's Language
What do you like best about the product?
How a difficult topic like automation was explained in the most simple manner. Layman's Language
What do you dislike about the product?
There were few questions to check the understanding. I feel there should have been more questions
What problems is the product solving and how is that benefiting you?
Eradication of the Manual work. Increase in Productivity, Accuracy
Recommendations to others considering the product:
Automation explained in the most simple language
Flexible, User Friendly and Quick Adoption
What do you like best about the product?
We have provided solutions to repetitive and tedious tasks to carry out since the software allows us to automate these processes. We are providing solutions to our clients for their process automation and we are doing POCs to increase their productivity.
What do you dislike about the product?
community forum should be more engaged with new bee.
What problems is the product solving and how is that benefiting you?
POC works for Banking
Retail process automation
Retail process automation
AA is ease of deployment,control & monitoring,Scalability and variety of pricing model to name a few
What do you like best about the product?
Community Edition, Community portal to share with the Peer groups/experts, Ease of deployment keeping security in built with the platform rather than external component to be stitched with the solution. Scalability can be achieved in real time as compared to other competitors claim.
What do you dislike about the product?
Scripting instead of Process Designer feature.
What problems is the product solving and how is that benefiting you?
We are suggesting AA platform to customers and it fits medium sized to large engagements very well.
A good tool to learn with ease and Helps with Automating things with an ease.
What do you like best about the product?
The UI for coding in steps helps best for a developer to rectify each lines during alteration and helps to find module sin loops and if else conditions.
especially the Bot runner in the Bottom makes the Developer more rely on which number line of code its currently running rather than waiting for the logs after the bot runs to check where it need a recheck or a debug.Really a Best Tool For Automation Things. Requires Least Knowledge of Coding And Requires less time for a developer to Grasp Things.
especially the Bot runner in the Bottom makes the Developer more rely on which number line of code its currently running rather than waiting for the logs after the bot runs to check where it need a recheck or a debug.Really a Best Tool For Automation Things. Requires Least Knowledge of Coding And Requires less time for a developer to Grasp Things.
What do you dislike about the product?
Certain Drawbacks that makes the look be on dependency. The Processing time is bit more compared to other tools. Certain availability of options were unavailable as i must say in V11.3 which are present In A2019 but still must say the A2019 needs to be a more Stable version. I have the best Experience in working with Various Automation Tools .Yes i Would recommend this tool but at a limit. Yes it is a good start tool to learn and can be implemented in various fields at different domains.
What problems is the product solving and how is that benefiting you?
Recently working on a project where data extraction was a problem from PDF IQ Bot came in Existence making it more easy. At places where the automation anywhere client tool for Enterprise use to crash due to Login Issue i realized it has limitations to work in an environment of network with More proxy limitation and N number of Firewalls, here Team automation Anywhere Support Provided a huge Helping Hand
Recommendations to others considering the product:
Add more Features to ABBYY Receipt Capture SDK to make it improvise with Plugin into the Automation Anywhere Tool.
Makes development easy, but the operations are difficult.
What do you like best about the product?
The tool has a great user interface, it is self explanatory. Also, coding on it is very easy. It reduces the development time significantly. Automation Anywhere ,also has a great support team. In case of any technical challenges, a simple call with them would usually fix it.
What do you dislike about the product?
The tool is not very reliable with managing load. A lot of time the tool starts behaving awkwardly/incorrectly, when the load is high. This increased our operation time than what is was expected to be.
What problems is the product solving and how is that benefiting you?
Problems are on the operations side, the tool some times break when the load on it is very high.
In terms of benefits, it has made developing complex solution very easy and has significantly reduces our development timelines.
In terms of benefits, it has made developing complex solution very easy and has significantly reduces our development timelines.
AA is a nice tool which caters to a large segment of Industry Users Beginner to Expert
What do you like best about the product?
AA Is best in class in providing excellent OCR tool functionality along with basic Task Bots - Bot Store provides a One Stop solution to use Industry aligned Secured Bots which saves Time resulting early value realisation
What do you dislike about the product?
Some Bots have not reached maturity like IQ Bot they need more Product Tuning as OCR functionality is still providing lesser quality compared to Python extraction. Also we would require a better Customer care Support for the tool so that on demand basis problems can be resolved as of know we need to wait more to get the queries addressed by the Support team
Also we would like to have better Training added in the Learning Module so that team can Scale up faster using the various modules present online and dependency on the paid services is on Lesser side . this will add the required value
Also we would like to have better Training added in the Learning Module so that team can Scale up faster using the various modules present online and dependency on the paid services is on Lesser side . this will add the required value
What problems is the product solving and how is that benefiting you?
We are working in a niche segment O&G sector so our Use Cases are completely different as compared to BFSI sector and our Use Cases involve more Manual processing as compared to the Frequency at which we are processing these processes. We have achieved a significant Savings and they are Above Industry Average may be in Top 5%.
Recommendations to others considering the product:
Make IQ Bot more workable & It should be adding more value with better OCR Functionality
RPA Automation Anywhere Enterprise tool review
What do you like best about the product?
1. All commands in Taskbot, Metabot
2. IQBot
3. Control Room
4. Bot Insights.
The Dashboard of Bot Insights are great both for RPA program team and Business team.
2. IQBot
3. Control Room
4. Bot Insights.
The Dashboard of Bot Insights are great both for RPA program team and Business team.
What do you dislike about the product?
1. Challenges in Migration from v10.x to v11.x
2. Instability of standard OCR commands in event of screen resolution changes.
Needs improvements in area of following,
1. There is not alert mechanism in Control Room that alerts support user while bot monitoring when bots are in thousands.
2. There is need to add platform monitoring dashboards and reports.
3. There is need to provide integrations with external ticket systems.
2. Instability of standard OCR commands in event of screen resolution changes.
Needs improvements in area of following,
1. There is not alert mechanism in Control Room that alerts support user while bot monitoring when bots are in thousands.
2. There is need to add platform monitoring dashboards and reports.
3. There is need to provide integrations with external ticket systems.
What problems is the product solving and how is that benefiting you?
1. Bot Insight migration from v10.x to v11.x. The workaround on challenges to migrating exiting database of Insights to next version.
2. There are challenges in migration of IQ Bot v5.x to v6.x. AA support provided SOP to follow migration steps that were not available in documents earlier.
2. There are challenges in migration of IQ Bot v5.x to v6.x. AA support provided SOP to follow migration steps that were not available in documents earlier.
Recommendations to others considering the product:
Provide integrations with External Softwares like SaleForce, CRM, ERP, Service Now, JIRA, etc.
Great tool to work on.Looking for more updates on me Meta bot and IQ bot.
What do you like best about the product?
AA have more commands to create any task.Very less scripting is required hence you can easily create task if you have good logic skill.
What do you dislike about the product?
Need to work on IQ bot capabilities.Hence it will help to train any kind of document.
What problems is the product solving and how is that benefiting you?
I am utilizing Task bot ,Meta Bot and IQ bot in my current project and with the help of this,required less time to develop any task.
It is an awesome tool to work on for automating business processes and is very easy to learn
What do you like best about the product?
The Commands provided by AA are superb and the drag and drop functionality makes it easier to implement
What do you dislike about the product?
The community edition dont have all the features included
What problems is the product solving and how is that benefiting you?
Right now I am working on a community edition but I have used it to automate my daily tasks such as opening daily docs and getting data from websites etc.
Recommendations to others considering the product:
A very good tool to automate business processes including mundane tasks
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